Nimble vs. Zoho ContactManager (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nimble
Score 9.8 out of 10
N/A
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$19
Per User Per Month
Zoho ContactManager (discontinued)
Score 8.5 out of 10
N/A
Zoho ContactManager is designed to provide a unified view of contacts for teams.N/A
Pricing
NimbleZoho ContactManager (discontinued)
Editions & Modules
Business
$19.00
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
NimbleZoho ContactManager (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NimbleZoho ContactManager (discontinued)
Features
NimbleZoho ContactManager (discontinued)
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Nimble
8.5
Ratings
10% above category average
Zoho ContactManager (discontinued)
-
Ratings
Customer data management / contact management9.50 Ratings00 Ratings
Workflow management8.40 Ratings00 Ratings
Territory management8.70 Ratings00 Ratings
Opportunity management8.10 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.40 Ratings00 Ratings
Contract management8.50 Ratings00 Ratings
Quote & order management6.60 Ratings00 Ratings
Interaction tracking9.20 Ratings00 Ratings
Channel / partner relationship management8.10 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Nimble
8.1
Ratings
7% above category average
Zoho ContactManager (discontinued)
-
Ratings
Case management7.90 Ratings00 Ratings
Call center management8.20 Ratings00 Ratings
Help desk management8.30 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Nimble
8.7
Ratings
14% above category average
Zoho ContactManager (discontinued)
-
Ratings
Lead management8.40 Ratings00 Ratings
Email marketing9.00 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Nimble
8.2
Ratings
8% above category average
Zoho ContactManager (discontinued)
-
Ratings
Task management8.50 Ratings00 Ratings
Billing and invoicing management8.40 Ratings00 Ratings
Reporting7.70 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Nimble
8.9
Ratings
16% above category average
Zoho ContactManager (discontinued)
-
Ratings
Forecasting8.90 Ratings00 Ratings
Pipeline visualization8.80 Ratings00 Ratings
Customizable reports9.00 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Nimble
8.6
Ratings
14% above category average
Zoho ContactManager (discontinued)
-
Ratings
Custom fields9.00 Ratings00 Ratings
Custom objects8.30 Ratings00 Ratings
Scripting environment8.50 Ratings00 Ratings
API for custom integration8.80 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Nimble
9.3
Ratings
11% above category average
Zoho ContactManager (discontinued)
-
Ratings
Single sign-on capability9.40 Ratings00 Ratings
Role-based user permissions9.30 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Nimble
8.4
Ratings
14% above category average
Zoho ContactManager (discontinued)
-
Ratings
Social data8.40 Ratings00 Ratings
Social engagement8.40 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Nimble
8.8
Ratings
18% above category average
Zoho ContactManager (discontinued)
-
Ratings
Marketing automation8.70 Ratings00 Ratings
Compensation management8.90 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Nimble
8.3
Ratings
12% above category average
Zoho ContactManager (discontinued)
-
Ratings
Mobile access8.30 Ratings00 Ratings
User Ratings
NimbleZoho ContactManager (discontinued)
Likelihood to Recommend
8.5
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
8.3
(0 ratings)
-
(0 ratings)
Usability
8.5
(0 ratings)
-
(0 ratings)
Support Rating
9.8
(0 ratings)
-
(0 ratings)
User Testimonials
NimbleZoho ContactManager (discontinued)
Likelihood to Recommend
[Nimble] has been the best platform for us to manage contacts and information from the
contacts. Great dashboard, fast UI, and complete package with all features
helping us a lot. I would definitely recommend this software to other
businesses to have this in their ecosystem to be more productive.
Read full review
Zoho ContactManager [is great at] being able to track interactions for all users. We love that you can access information through the mobile app and makes it super easy to import contacts and create tasks very quickly. So many options and we like that we have the ability to customize fields. Zoho ContactManager does a great job of being able to follow up and track interactions.
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Pros
  • Nimble is the CRM solution used to strengthen business relationships with our frequent and potential customers.
  • We like that it allows us to follow up with our customers.
  • Its integration with email tools, social networks, and other programs allows me to keep in touch with customers and prospects.
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  • Mobilbity
  • Email automation
  • Tracking interactions
  • Tracking future interactions
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Cons
  • I dont like the functionality aspect of how one of the controllers is always on standby, they dont load balance, meaning you can be on the same controller for the life of the appliance
  • The 4.x firmware was pretty buggy and it gave off a lot of temp alarms
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  • Nothing at this time
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Likelihood to Renew
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
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No answers on this topic
Usability
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
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No answers on this topic
Support Rating
Nimble customer service is enjoyable. With great patience, they work tirelessly to help their customers. It was highly beneficial to employees to have access to remote support sessions. We decided to get in touch with them to learn more about any previously mentioned features. Because of this, Nimble has a strong foundation. I think it's a fantastic option.
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No answers on this topic
Alternatives Considered
I cannot regard Salesforce as a perfect tool for CRM. I found Salesforce lacks many important features that we were looking for. Moreover, [the] email marketing feature of Salesforce wasn’t working well and I didn’t like that feature. But on the other side, the email marketing feature of Nimble works excellently and Nimble is a complete package for CRM.
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Zoho ContactManager [is] easy to learn, use, and the setup is quick! We love the ability to track interactions and future interactions via desktop and mobile app which works great since travel frequently for work and conferences. We also use Zoho ContactManager's email automation which saves time and brings in leads for our company.
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Return on Investment
  • As the investment made with nimble is only 15 dollars per month, it is easy to return it and double profits in a short time, but this is totally relative to the number of people that are working on the platform account.
  • Based on the above, it is easy to deduce that nimble is a little better suited to small businesses that require a smaller number of sellers, since it does not ensure that all sellers can cover their quota.
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  • None at this time
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ScreenShots