Barracuda Backup vs. NinjaOne

Barracuda Backup

NinjaOne

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Barracuda Backup	Score 7.5 out of 10	N/A	Designed to be simple to configure and manage, the scalable Barracuda Backup solution is offered via a capacity-based, all-inclusive subscription model allows you to pay for only what you need to protect today, avoiding large upfront hardware costs.	N/A
NinjaOne	Score 9.0 out of 10	N/A	NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.	N/A

Pricing

Barracuda Backup

NinjaOne

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Barracuda Backup	NinjaOne
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.

More Pricing Information

Community Pulse
	Barracuda Backup	NinjaOne
Considered Both Products	Barracuda Backup Verified User Anonymous Chose Barracuda Backup Barracuda Backup is far more simple and easy to manage, we selected this over competitors because it gave a simple set and forget backup for cloud to cloud with unlimited retention. It also gave a very simple to use interface for monitoring backups of required. Pricing and … Incentivized Helpful? Verified User Anonymous Chose Barracuda Backup The comparable product has a more limited feature set, best used for desktop and limited flexibility Incentivized Helpful? Verified User Anonymous Chose Barracuda Backup Overall not impressed with Barracuda backup and we decided to move away from it. I wasn't involved in the selection but the organization has had it for years when the market was very different. Incentivized Helpful? Verified User Anonymous Chose Barracuda Backup Barracuda Backup offers a full cloud to cloud offering and when we were implementing and building, Veeam did not have a full cloud to cloud offering, but rather a cloud to on prem, which we were concerned with the bandwidth usage and additional need to monitor as well as … Incentivized Helpful? Verified User Anonymous Chose Barracuda Backup We actually ran both of these systems at once to provide end to end coverage. This worked extremely well for our internal email systems and provided great protection for our end users and great backups of all messages to and from the corporation. The combination of these two … Incentivized Helpful? Verified User Anonymous Chose Barracuda Backup I [have] used a number of solutions in the past and in all cases I replaced what I used with the Barracuda solution. It was a simple and fast solution to deploy and easy to get staff up to speed on using the product. Support was top notch when deployment time came, they … Incentivized Helpful? NR Nicholas Rollins IT Manager Chose Barracuda Backup Felt like Veeam was pushy during the eval and could not verify it would work with our older VMware version. Incentivized Helpful? AW Amanda Wiens Analista de Suporte Chose Barracuda Backup All solutions have their positive, neutral, and negative points. Veritas Backup Exec is excellent too. But it is more expensive and does not offer a management interface as friendly as Barracuda Backup is. We also have brand reliability because other company employees have also … Incentivized Helpful? NM Nick Marsh IT Director Chose Barracuda Backup Barracuda Backup compared very favorably to Veeam Backup & Replication because it has all of the most necessary features you would expect in a backup solution, but can be deployed much faster and is easier to manage. The Linux based appliance reduces the need for using a … Incentivized Helpful? Verified User Anonymous Chose Barracuda Backup All mentioned venders above did not give me the one-stop-shop approach to backup that I was looking for. Also, global deduplication and compression was a huge saving on local space. Most venders also charge per VM or per application being backed up, and this is cost-prohibitive … Incentivized Helpful? Verified User Anonymous Chose Barracuda Backup The time necessary to manage Barracuda Backups is leaps and bounds superior to Backup Exec. Backup Exec has tons of great features but required constant maintenance. In the end we just wanted the ability to easily schedule, set retention periods and the ability to backup and … Incentivized Helpful? TR Thayer Ramahi Director, IMIT Chose Barracuda Backup Dell/EMC CX4 series, Data Protector (formerly HP Data Protector), Quest Rapid Recovery (formerly AppAssure), Avamar and Veeam Backup & Replication Incentivized Helpful? TL Tim Lillis Sr. System Engineer Chose Barracuda Backup Barracuda was a much more cost effective solution than the others we evaluated. Its interface was light years ahead of Avamar, and its cost was much lower than Unitrends. Avamar had it beat in backup time, and Unitrends was a more mature product. In the end, Barracuda won out … Incentivized Helpful? RS Ryhlen Schoeberl System Administrator Chose Barracuda Backup We used to use a product that Symantec offered. The problem was that it was not able to connect to Mac machines to back up data. This was a big issue, since we have Executives and marketing employees that use Macs. We also tested Druva inSync. It offered a lot of features that … Incentivized Helpful? ED Erue Dfut IT Consultant Chose Barracuda Backup Barracuda has a lot of experience in the market, provides solutions that no other competitors have, and the support is very good Incentivized Helpful? Verified User Anonymous Chose Barracuda Backup Barracuda is easy to use with Cloud Control. I can manage ESS and their Archiver on one screen. Incentivized Helpful? EK Eric Krueger Infrastructure Manager Chose Barracuda Backup Barracuda has been one of those must have tools for our IT shop. Quick, easy to use as well as safe and secure are a few ways to describe this product. Email archiving is made to keep your end users happy knowing that they have all of their past emails at their fingertips. Incentivized Helpful? JM Josh McClelland IT Consultant Chose Barracuda Backup Each backup solution has its pros and cons, and each customer has their needs, and budget constraints. Barracuda Backup has helped us dramatically in the area of being able to provide customers a cost-effective solution, that's easy to manage and is one of those things you're … Incentivized Helpful? Verified User Anonymous Chose Barracuda Backup We have used DATTO as well as Symantec Backup Exec. DATTO is 2X the cost of Barracuda for apples to apples specs. Also, we have not had good experiences with the DATTO (pushy) sales people. Backup Exec is a local on-premise product, when if you get a crypto infection it can … Incentivized Helpful? DS Derek Schroeder Service Manager Chose Barracuda Backup While many solutions, such as Acronis and Symantec Backup Exec rely on number of agents or database services, Barracuda and Datto rely on total data storage. Barracuda's key feature is the hardware refresh. After 4 years of maintaining subscriptions, customers are entitled to … Incentivized Helpful? MO Michael O'Riley Director of Information Technology Chose Barracuda Backup Barracuda's price point, and it didn't require additional servers and/or storage. Incentivized Helpful? BS Brandon Shandelson IT Manager Chose Barracuda Backup Barracuda is MUCH easier to set up and use then Unitrends. Unitrends does not offer direct download of backed up files from their cloud, while Barracuda does. Unitrends uses a non-standard and difficult to use implementation of retention/archiving. Unitrends' backup to Amazon … Incentivized Helpful? DW Dustin Williams Network Administrator III Chose Barracuda Backup I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT … Incentivized Helpful? TC Tina Cline IT Support Specialist Chose Barracuda Backup For cloud only solutions, this may be great for small businesses or individuals, but the ability to have onsite as well as offsite backups makes recovery faster and more diverse to ensure all areas of data can be recovered quickly. Incentivized Helpful? GR Gilbert Reyes Jr IT Compliance Manager Chose Barracuda Backup Barracuda has a rock solid reputation in the business, and sells quality products that any company should stand behind. I've not used any other product that has the level of quality that Barracuda does. Incentivized Helpful?	NinjaOne Verified User Anonymous Chose NinjaOne We came from Manage Engine and it is a night and day difference. I would never imagine going back after working with NinjaOne Incentivized Helpful? Justin Mott CTO Chose NinjaOne We have used many RMM providers and the UI, cost and experience has all been better with NinjaOne. Datto wasn’t able to improve anything in the three years that we use them, in fact they were sold to and immediately started trying to sell us the other services they had. Incentivized Helpful? Verified User Anonymous Chose NinjaOne this integrates with Splashtop and works well. I am happy with the integration and prefer it over Teamviewer. This is included in our subscription and works with a few clicks. Users can accept / deny the request and if no one is there we can still remote in. Makes servicing … Incentivized Helpful? Derek Gneiting Systems Administrator Chose NinjaOne NinjaOne is very simple to use and navigate. There are fewer layers of pages to navigate to get to what you want. This is a time saver and it makes it easier to find what you are looking for. Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne feels like a smaller company, and I mean that in a good way. Their support is quick and helpful and because of our size we are escalated directly to their level 2 support. Our account manager is eager to assist and get ideas/issues to the right people and put those … Incentivized Helpful? Scott Brewster Chief Technology Officer Chose NinjaOne We liked the per device pricing and the UI of the platform most when we decided to leave Datto RMM. We believe that NinjaOne's constant development to improve the product has been really helpful. The quality of the community posts with scripts we can use to automate things … Incentivized Helpful? Verified User Anonymous Chose NinjaOne Prior to NinjaOne, our IT management was a blank slate. We knew we needed something, and we wanted to ensure we were making the best decision for our organization. We attended demos and talked with sales reps, sales engineers, etc. At the end of the day, it was the relationship … Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne isn't the cheapest or the most expensive. However, it has the most functionality out of the other solutions that we looked at. Incentivized Helpful? SG Sergio Galvez IT Manager Chose NinjaOne So far NinjaOne has been more stable to use vs the items listed above. It has been easier to setup and go. Easy to setup end user equipment with a quick setup file that an end user can run if you asked them to. The portal is quick to update and quick to allow you to start … Incentivized Helpful? LS Lee Summerville Consultant Chose NinjaOne NinjaOne has a much better web interface than Automate, in terms of both usability and function. The endpoint search function in NinjaOne is very good with results, and each endpoint agent page has a great overview of the endpoints health, NinjaOne event history, etc. The … Incentivized Helpful? NM Nicholas Miller Automation Engineer Chose NinjaOne About 2 years ago we evaluated about a dozen similar utilities that are all aimed at managing and maintaining endpoint from several customers at the same time. At the end of the evaluation, NinjaOne was chosen based on several criteria specifically targeting the use case that … Incentivized Helpful? CM Casey Moore System Administrator Chose NinjaOne Mainly used them to try and push out installs for NinjaOne. But NinjaOne has their own way of pushing out the installs through AD and it made my life so much easier getting this deployed. Incentivized Helpful? Verified User Anonymous Chose NinjaOne ConnectWise Automate and Atera Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne offers the same feature set that the big players offer, for a fraction of the price. when looking at RMM solutions, there are several large companies out there that claim that they do everything well, but what we have found is that they often do many things, but not … Incentivized Helpful? Michael Kerzner Service Delivery manager Chose NinjaOne NinjaOne feels like it is way beyond its competitors. Their UI is fantastic, with the exception of no Dark Mode. It is very responsive and easy to navigate. Also, NinjaOne bills monthly with no contract commitment. This makes it much more accessible to smaller and medium-sized … Incentivized Helpful? Verified User Anonymous Chose NinjaOne The systems screen on NinjaOne is simpler and has more information. You can customize details/columns per technician. CMD, PowerShell, registry emulate the windows look and feel. Pulseway just gives you a big white page to type commands and it doesn’t respond as seamlessly. … Incentivized Helpful? Kurt Sholly, MISM Director of Technology Chose NinjaOne NinjaOne has what it takes and is very cost effective for what it provides an IT team. We would not be able to do what we do without it. Cost comparison wise, NinjaOne is the best option we found that has such a wide breadth of capabilities like it does. Incentivized Helpful? Stephanie Sava Sr Help Desk Analyst/Phone System Administrator Chose NinjaOne Ninja does a few things better than Goverlan Reach, like the integrated ticketing. But honestly, Goverlan was much more user-friendly for everything else. N-able has a lot of features, but they're not easy to use, if you can even find them. Incentivized Helpful? Rudy Shaw IT Director Chose NinjaOne NinjaOne has more overall features than these competitors bundled in their package. Both of these other products have separate add-ons that will accomplish the additional features that NinjaOne bundles in. While it seems that both may be slightly more powerful when it comes to … Incentivized Helpful? KS Kurt Sholly Director of Technology Chose NinjaOne NinjaOne is the easiest to deploy and most cost effective solution we could find. Incentivized Helpful? Verified User Anonymous Chose NinjaOne Ninja is much easier to use that anything I've worked with in the past. We selected Ninja because we felt the learning curve for the team would be the fastest, and the roadmap for the product shows its evolving quickly. Can't say that for many of the other platforms I've … Incentivized Helpful? Nesta Hayward Director of Technology Chose NinjaOne NinjaOne isn't as versatile as N-able. NinjaOne doesn't have as many features or settings as N-able. N-able is far more complex, which isn't always a good thing. For vary large-scale MSPs, it might be a better choice. However, for a small to medium-sized team, NinjaOne is an … Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne was cheaper and had a more robust platform. Other competitors didn't offer the same number of features or customer support. Incentivized Helpful? BE Bryan Eydt Senior IT Administrator Chose NinjaOne Like all software you have certain features that you don't get in others, specific software like Zoho Assist give great remote access, probably better then Teamviwer (1 of NinjaOne's remote Access Solutions) however you have to have a contract and license for each one and the … Incentivized Helpful? Trevor Jones, CRSM IT Director Chose NinjaOne NinjaOne blows Connectwise out of the water. You can take a college kid right out of school and put them in front of NinjaOne and they will have no issues at all. IT is that easy to use! Connectwise on the other hand uses an academy to get you trained and ready. Yeah if you … Incentivized Helpful?

Features

Barracuda Backup

NinjaOne

Data Center Backup

Comparison of Data Center Backup features of Product A and Product B
	Barracuda Backup 7.9 Ratings 7% below category average	NinjaOne - Ratings
Universal recovery	8.00 Ratings	00 Ratings
Instant recovery	1.50 Ratings	00 Ratings
Recovery verification	10.00 Ratings	00 Ratings
Business application protection	8.70 Ratings	00 Ratings
Multiple backup destinations	6.00 Ratings	00 Ratings
Incremental backup identification	10.00 Ratings	00 Ratings
Backup to the cloud	6.00 Ratings	00 Ratings
Deduplication and file compression	10.00 Ratings	00 Ratings
Snapshots	8.00 Ratings	00 Ratings
Flexible deployment	8.00 Ratings	00 Ratings
Management dashboard	8.00 Ratings	00 Ratings
Platform support	8.00 Ratings	00 Ratings
Retention options	10.00 Ratings	00 Ratings
Encryption	9.00 Ratings	00 Ratings

Monitoring Tasks

Comparison of Monitoring Tasks features of Product A and Product B
	Barracuda Backup - Ratings	NinjaOne 8.9 Ratings 18% above category average
Remote monitoring	00 Ratings	8.80 Ratings
Network device monitoring	00 Ratings	7.50 Ratings
Activity Monitoring	00 Ratings	8.40 Ratings

Management Tasks

Comparison of Management Tasks features of Product A and Product B
	Barracuda Backup - Ratings	NinjaOne 8.6 Ratings 14% above category average
Patch Management	00 Ratings	8.90 Ratings
Policy-based automation	00 Ratings	8.80 Ratings

Best Alternatives
	Barracuda Backup	NinjaOne
Small Businesses	Cove Data Protection Score 9.9 out of 10	Panda Systems Management Score 9.8 out of 10
Medium-sized Companies	Bacula Enterprise Score 9.2 out of 10	Action1 Score 9.5 out of 10
Enterprises	Bacula Enterprise Score 9.2 out of 10	TeamViewer Score 8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Barracuda Backup	NinjaOne
Likelihood to Recommend	6.0 (0 ratings)	9.4 (0 ratings)
Likelihood to Renew	10.0 (0 ratings)	9.9 (0 ratings)
Usability	6.0 (0 ratings)	8.0 (0 ratings)
Availability	7.0 (0 ratings)	- (0 ratings)
Performance	9.0 (0 ratings)	- (0 ratings)
Support Rating	9.2 (0 ratings)	9.1 (0 ratings)
Implementation Rating	8.0 (0 ratings)	- (0 ratings)
Configurability	8.0 (0 ratings)	- (0 ratings)
Ease of integration	5.0 (0 ratings)	- (0 ratings)
Product Scalability	7.0 (0 ratings)	- (0 ratings)
Vendor post-sale	8.0 (0 ratings)	- (0 ratings)
Vendor pre-sale	10.0 (0 ratings)	- (0 ratings)

User Testimonials
	Barracuda Backup	NinjaOne
Likelihood to Recommend	If you are a small business with a few machines and your backups aren't of servers that are public facing. If you had to restore a server from backup, it would take a day at least. So, if the server being restored was public facing, that may impact customer relations. Incentivized Verified User Anonymous Read full review	Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts. Incentivized Verified User Anonymous Read full review
Pros	The cloud control is great!! I'm able to restore files and folders from basically any machine on the Internet. I can restore either the local machine I'm using at the time, or directly to the server from which it came. The user interface. Very easy to use and understand. Loads of options and configurations you can optimize for your particular needs. Instance replacement. We have had an issue with one unit due to some hardware failure. Barracuda was amazing on getting this replaced quickly and getting us back on track. Incentivized Dustin Williams Network Administrator III Read full review	With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations. Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly. Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done. Incentivized Verified User Anonymous Read full review
Cons	You can't define backup systems to just go to the cloud, it has to be stored locally as well, which eats up the local storage. These appliances are high-priced for a small amount of storage and if you want to upgrade, you buy a new appliance. There's no replacing hard drives, you basically move up $5K for each 2Tb and replace the entire appliance each time. It's not a healthy model for growth. Incentivized Jason Thomas IT Director/CIO Read full review	NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices. I would like it if NinjaOne also provided an MDM solution. It would be nice is NinjaOne could integrate a PAM solution as well. Incentivized Brett Carson Director of IT Read full review
Likelihood to Renew	Love the units Incentivized JF Jhonna Flores Senior Network Engineer Read full review	I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable. Incentivized SG Sergio Galvez IT Manager Read full review
Usability	Dashboards and interfaces within Barracuda Backup are very easy to navigate, with clear success/warnings shown. Setting up backup jobs is probably one of the most simplest tasks - compared to competitors we trialed. Trouble shooting backup issues is also simple due to clear errors (VSS errors shown in a understandable format for example) Verified User Anonymous Read full review	Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business. Incentivized Steve Ricketts Director Of Technical Services Read full review
Reliability and Availability	No answers on this topic	Availability is very good Incentivized Kevin Brant Service Desk Engineer Read full review
Performance	No answers on this topic	The software loads quickly for the most part Incentivized Kevin Brant Service Desk Engineer Read full review
Support Rating	They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running. Incentivized Nicholas Rollins IT Manager Read full review	Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow. Incentivized DS DAVID Sulkes IT DIR Read full review
In-Person Training	No answers on this topic	Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help. Incentivized Kevin Brant Service Desk Engineer Read full review
Online Training	No answers on this topic	It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use. Incentivized Kevin Brant Service Desk Engineer Read full review
Implementation Rating	Work on a backup agent for Mac OS X or any Apple OS. Incentivized JF Jhonna Flores Senior Network Engineer Read full review	Use of Organizations and locations Incentivized Verified User Anonymous Read full review
Alternatives Considered	The time necessary to manage Barracuda Backups is leaps and bounds superior to Backup Exec. Backup Exec has tons of great features but required constant maintenance. In the end we just wanted the ability to easily schedule, set retention periods and the ability to backup and restore. Barracuda does this exceptionally well. Incentivized Verified User Anonymous Read full review	We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy. Incentivized Verified User Anonymous Read full review
Scalability	No answers on this topic	Overall the software is very reliable Incentivized Kevin Brant Service Desk Engineer Read full review
Return on Investment	It is much lower priced than the alternate solution we where thinking about purchasing. It was initially a much more cost-effective solution until they changed their cost model making the ROI go down over the last 2 years. It saved our districts, that we on-boarded, the cost of new hardware. The deduplication factor kept the total size down for new adds. Incentivized Tim Lillis Sr. System Engineer Read full review	NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts. NinjaOne helps my techs be more efficient and productive. Saving time and money. Incentivized Michael Kerzner Service Delivery manager Read full review
ScreenShots		NinjaOne Screenshots