Datto SIRIS vs. NinjaOne

Datto SIRIS

NinjaOne

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Datto SIRIS	Score 9.8 out of 10	N/A	Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.	N/A
NinjaOne	Score 9.0 out of 10	N/A	NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.	N/A

Pricing

Datto SIRIS

NinjaOne

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Datto SIRIS	NinjaOne
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.

NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.

More Pricing Information

Community Pulse
	Datto SIRIS	NinjaOne
Considered Both Products	Datto SIRIS Joseph Rapoport M.A., DCDS, DCAT, DCP-SaaS, DCP-DCMA Sr Systems Engineer Chose Datto SIRIS In my experience with Veeam, you have to supply your own storage while the Datto appliance is a self-contained solution. Incentivized Helpful? Jon Daley Owner Chose Datto SIRIS Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it. Incentivized Helpful? JS Jonathan Sheldon Director Chose Datto SIRIS Datto SIRIS BCDR is the gold standard, the product that other on-premises backups strive to be. It is reliable, fast, saves company money and time. Incentivized Helpful? Ashley Beal Senior Office Administrator Chose Datto SIRIS We have not used or tested anything similar to Datto. Incentivized Helpful? Adam Friedli Level 2 Support Analyst Chose Datto SIRIS Datto is not as feature-rich as Veeam, but it still offers the main features in a great backups solution that will help in a recovery situation. It is mainly meant for smaller businesses, so it's not a Veeam replacement. From that perspective, Datto fills a great void in … Incentivized Helpful? BN Ben Nichols System Administrator Chose Datto SIRIS We've chosen to go with Datto RMM after finding other platforms that didn't quite meet the requirements of growing endpoint management. Incentivized Helpful? Karl Fulljames COO Chose Datto SIRIS ShadowProtect quality has decreased over the years and their price has increased. Datto is far superior in terms of UI, datacentre capabilities as well as confirmation of backup successes. Veeam offers these same features in a more complicated format but also lets you roll your … Incentivized Helpful? Verified User Anonymous Chose Datto SIRIS Datto is far and away the best backup vendor we have ever used. The product works extremely well, and is very easy to implement and manage. Incentivized Helpful? Verified User Anonymous Chose Datto SIRIS Datto is an all-inclusive solution with minor set-up. It's almost turnkey. Veeam requires more knowledge and setup, plus additional storage, although it is more robust and more granular. Datto includes the cloud element built-in, whereas it is something extra with Veeam. For a … Incentivized Helpful? Verified User Anonymous Chose Datto SIRIS Datto and Barracuda Backup are very similar in design/purpose (both appliance-based with local backups and pushing to an offsite cloud), though Barracuda handles vCenter with a centralized backup console while Datto does not. VEEAM does a better job of backing up VMware than … Incentivized Helpful? Dale Bradford Network Administrator Chose Datto SIRIS We did the reverse, and we looked at this solution to replace Datto.. we regret going with Datto. As a result, we are moving all clients from their platform to Axcient's Replibit BDR solution. We have had such good luck, the backups are faster, and the restoration/export of … Incentivized Helpful? Jorge Vasconcelos Network Admin Chose Datto SIRIS Datto was our solution of choice. Incentivized Helpful? MH Mike Hernandez Operations Manager Chose Datto SIRIS The solution we used prior to Datto was only a cloud, and provided no onsite solution for data recovery. It provided no failover protection against a server meltdown and retrieving files that were either accidentally lost or corrupted could take 24 hours. With Datto, it's … Incentivized Helpful? Verified User Anonymous Chose Datto SIRIS Datto is a legacy product, selected before I got involved in the backup design at the current organization. As there are no issues with it, no alternatives were considered. I used Bakula before and would recommend it or Amanda for an organization looking to save money, as these … Incentivized Helpful? Verified User Anonymous Chose Datto SIRIS Compared to Solarwinds or EMC Avamar, Datto is more improved, and it's much better at business continuity. Both tools are only cloud-based backup services, but Datto has the option of the local backups as well, which is more efficient for disaster scenarios. Datto has many more … Incentivized Helpful? Justin Weller IT Operations Manager Chose Datto SIRIS These may have carved out a niche in one area or another that make them superior for that specific case, but no one does a better overall job. I would estimate that a Datto box will be the right fit for at least 85% of the SMB's in the US. Incentivized Helpful? Jason Rojas IT Manager Chose Datto SIRIS Very affordable. I used another service known as Naverisk and dropped them as they were more expensive and the service was not as good. Datto is designed for IT consultants so teams are getting a well-designed platform. Incentivized Helpful? Verified User Anonymous Chose Datto SIRIS Shadow Protect being the closest on this list, none of the other stack up against what Datto can provide in terms of technology and being able to quickly recover from a disaster or data loss. What brings Datto above the competition is their level of customer support from their … Incentivized Helpful? Alex Farling Managing Partner Chose Datto SIRIS Datto beats Replibit hands down, but the software isn't the biggest differentiator. Support at Datto is FANTASTIC. eFolder hardly provides anything you can call support. Incentivized Helpful? Kevin Hutchinson, CISSP IT Director Chose Datto SIRIS The customer to whom I am consulting selected Datto for reasons unbeknownst to me. Had I been involved earlier in the decision process, I would likely have recommended Unitrends, Zerto or another solution. Incentivized Helpful? Verified User Anonymous Chose Datto SIRIS Datto seems much more reliable with better backup success rates. It is easy to use and cost-effective way to backup small data sets. Support is quite good and they have a very good Kbase. Incentivized Helpful? Stana Steen Owner Chose Datto SIRIS The product we tired in the past are either out of business or that product line failed. We have used custom BDR solution purchased from a vendor and found that while it worked you were never sure if the restore would work. We did not want to cobble together a solutions and the … Incentivized Helpful? Derek Schroeder Service Manager Chose Datto SIRIS Datto is a superior product in regards to spinning up servers on the BDR appliance hardware. That is their killer feature. Barracuda's edge is the hardware refresh after 4 years of maintaining subscriptions. Datto requires the purchase of a new appliance after a time period … Incentivized Helpful? Verified User Anonymous Chose Datto SIRIS We also use Barracuda for our backup and disaster recovery solution at our clients. Datto is much more expensive than Barracuda, the solutions are very similar, but the one thing I would give Datto the edge on is handling of Hyper-V instances. Datto makes Hyper-V restorations … Incentivized Helpful? Franz Josef Bautista Technical Consultant Chose Datto SIRIS Vembu is easier to set up in on premise and lower hardware requirements Incentivized Helpful?	NinjaOne Verified User Anonymous Chose NinjaOne We came from Manage Engine and it is a night and day difference. I would never imagine going back after working with NinjaOne Incentivized Helpful? Justin Mott CTO Chose NinjaOne We have used many RMM providers and the UI, cost and experience has all been better with NinjaOne. Datto wasn’t able to improve anything in the three years that we use them, in fact they were sold to and immediately started trying to sell us the other services they had. Incentivized Helpful? Verified User Anonymous Chose NinjaOne this integrates with Splashtop and works well. I am happy with the integration and prefer it over Teamviewer. This is included in our subscription and works with a few clicks. Users can accept / deny the request and if no one is there we can still remote in. Makes servicing … Incentivized Helpful? Derek Gneiting Systems Administrator Chose NinjaOne NinjaOne is very simple to use and navigate. There are fewer layers of pages to navigate to get to what you want. This is a time saver and it makes it easier to find what you are looking for. Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne feels like a smaller company, and I mean that in a good way. Their support is quick and helpful and because of our size we are escalated directly to their level 2 support. Our account manager is eager to assist and get ideas/issues to the right people and put those … Incentivized Helpful? Scott Brewster Chief Technology Officer Chose NinjaOne We liked the per device pricing and the UI of the platform most when we decided to leave Datto RMM. We believe that NinjaOne's constant development to improve the product has been really helpful. The quality of the community posts with scripts we can use to automate things … Incentivized Helpful? Verified User Anonymous Chose NinjaOne Prior to NinjaOne, our IT management was a blank slate. We knew we needed something, and we wanted to ensure we were making the best decision for our organization. We attended demos and talked with sales reps, sales engineers, etc. At the end of the day, it was the relationship … Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne isn't the cheapest or the most expensive. However, it has the most functionality out of the other solutions that we looked at. Incentivized Helpful? SG Sergio Galvez IT Manager Chose NinjaOne So far NinjaOne has been more stable to use vs the items listed above. It has been easier to setup and go. Easy to setup end user equipment with a quick setup file that an end user can run if you asked them to. The portal is quick to update and quick to allow you to start … Incentivized Helpful? LS Lee Summerville Consultant Chose NinjaOne NinjaOne has a much better web interface than Automate, in terms of both usability and function. The endpoint search function in NinjaOne is very good with results, and each endpoint agent page has a great overview of the endpoints health, NinjaOne event history, etc. The … Incentivized Helpful? NM Nicholas Miller Automation Engineer Chose NinjaOne About 2 years ago we evaluated about a dozen similar utilities that are all aimed at managing and maintaining endpoint from several customers at the same time. At the end of the evaluation, NinjaOne was chosen based on several criteria specifically targeting the use case that … Incentivized Helpful? CM Casey Moore System Administrator Chose NinjaOne Mainly used them to try and push out installs for NinjaOne. But NinjaOne has their own way of pushing out the installs through AD and it made my life so much easier getting this deployed. Incentivized Helpful? Verified User Anonymous Chose NinjaOne ConnectWise Automate and Atera Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne offers the same feature set that the big players offer, for a fraction of the price. when looking at RMM solutions, there are several large companies out there that claim that they do everything well, but what we have found is that they often do many things, but not … Incentivized Helpful? Michael Kerzner Service Delivery manager Chose NinjaOne NinjaOne feels like it is way beyond its competitors. Their UI is fantastic, with the exception of no Dark Mode. It is very responsive and easy to navigate. Also, NinjaOne bills monthly with no contract commitment. This makes it much more accessible to smaller and medium-sized … Incentivized Helpful? Verified User Anonymous Chose NinjaOne The systems screen on NinjaOne is simpler and has more information. You can customize details/columns per technician. CMD, PowerShell, registry emulate the windows look and feel. Pulseway just gives you a big white page to type commands and it doesn’t respond as seamlessly. … Incentivized Helpful? Kurt Sholly, MISM Director of Technology Chose NinjaOne NinjaOne has what it takes and is very cost effective for what it provides an IT team. We would not be able to do what we do without it. Cost comparison wise, NinjaOne is the best option we found that has such a wide breadth of capabilities like it does. Incentivized Helpful? Stephanie Sava Sr Help Desk Analyst/Phone System Administrator Chose NinjaOne Ninja does a few things better than Goverlan Reach, like the integrated ticketing. But honestly, Goverlan was much more user-friendly for everything else. N-able has a lot of features, but they're not easy to use, if you can even find them. Incentivized Helpful? Rudy Shaw IT Director Chose NinjaOne NinjaOne has more overall features than these competitors bundled in their package. Both of these other products have separate add-ons that will accomplish the additional features that NinjaOne bundles in. While it seems that both may be slightly more powerful when it comes to … Incentivized Helpful? KS Kurt Sholly Director of Technology Chose NinjaOne NinjaOne is the easiest to deploy and most cost effective solution we could find. Incentivized Helpful? Verified User Anonymous Chose NinjaOne Ninja is much easier to use that anything I've worked with in the past. We selected Ninja because we felt the learning curve for the team would be the fastest, and the roadmap for the product shows its evolving quickly. Can't say that for many of the other platforms I've … Incentivized Helpful? Nesta Hayward Director of Technology Chose NinjaOne NinjaOne isn't as versatile as N-able. NinjaOne doesn't have as many features or settings as N-able. N-able is far more complex, which isn't always a good thing. For vary large-scale MSPs, it might be a better choice. However, for a small to medium-sized team, NinjaOne is an … Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne was cheaper and had a more robust platform. Other competitors didn't offer the same number of features or customer support. Incentivized Helpful? BE Bryan Eydt Senior IT Administrator Chose NinjaOne Like all software you have certain features that you don't get in others, specific software like Zoho Assist give great remote access, probably better then Teamviwer (1 of NinjaOne's remote Access Solutions) however you have to have a contract and license for each one and the … Incentivized Helpful? Trevor Jones, CRSM IT Director Chose NinjaOne NinjaOne blows Connectwise out of the water. You can take a college kid right out of school and put them in front of NinjaOne and they will have no issues at all. IT is that easy to use! Connectwise on the other hand uses an academy to get you trained and ready. Yeah if you … Incentivized Helpful?

Features

Datto SIRIS

NinjaOne

Data Center Backup

Comparison of Data Center Backup features of Product A and Product B
	Datto SIRIS 8.0 Ratings 2% below category average	NinjaOne - Ratings
Flexible deployment	9.00 Ratings	00 Ratings
Encryption	7.00 Ratings	00 Ratings

Monitoring Tasks

Comparison of Monitoring Tasks features of Product A and Product B
	Datto SIRIS - Ratings	NinjaOne 8.9 Ratings 18% above category average
Remote monitoring	00 Ratings	8.80 Ratings
Network device monitoring	00 Ratings	7.50 Ratings
Activity Monitoring	00 Ratings	8.40 Ratings

Management Tasks

Comparison of Management Tasks features of Product A and Product B
	Datto SIRIS - Ratings	NinjaOne 8.6 Ratings 14% above category average
Patch Management	00 Ratings	8.90 Ratings
Policy-based automation	00 Ratings	8.80 Ratings

Best Alternatives
	Datto SIRIS	NinjaOne
Small Businesses	Cove Data Protection Score 9.9 out of 10	Panda Systems Management Score 9.8 out of 10
Medium-sized Companies	Cove Data Protection Score 9.9 out of 10	Action1 Score 9.5 out of 10
Enterprises	Keepit Score 9.7 out of 10	TeamViewer Score 8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Datto SIRIS	NinjaOne
Likelihood to Recommend	9.0 (0 ratings)	9.4 (0 ratings)
Likelihood to Renew	10.0 (0 ratings)	9.9 (0 ratings)
Usability	10.0 (0 ratings)	8.0 (0 ratings)
Support Rating	9.0 (0 ratings)	9.1 (0 ratings)

User Testimonials
	Datto SIRIS	NinjaOne
Likelihood to Recommend	Datto works well for smaller shops that just need something that will work without needing a great deal of day to day work on it. I only login to the device periodically to see where we stand on space and occasionally when we need to restore something. The offsite datacenter backup which is hosted by Datto works well for us particularly as we do not have our own offsite tech to use. In larger departments other solutions will possibly win out based on required features and setups but for the 1-10 man IT departments the Datto solutions fit in well. Incentivized Matthew Fex IT Systems Administrator Read full review	Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts. Incentivized Verified User Anonymous Read full review
Pros	Backups: Datto does what it's supposed to do, backing up data from servers (and workstations, if need be), and then syncing that data to the cloud. Initial setup: Initial setup is pretty straightforward, in most cases the agent installs remotely from the device. UI: The UI is fairly straightforward and intuitive, at least for IT professionals. It is not difficult to find things or figure out what settings do what. Incentivized Verified User Anonymous Read full review	With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations. Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly. Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done. Incentivized Verified User Anonymous Read full review
Cons	VMware integration for backups is only at the host level, not vCenter, so you can't see all VMs from one place to select them for backup. You've gotta add each host individually and then pick from the list that populates from each individually. The system is appliance-based, so when you run out of local space on the appliance, there's no expansion without buying a larger appliance. You either cut back on your backups to use less space, or you open your wallet. Incentivized Verified User Anonymous Read full review	NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices. I would like it if NinjaOne also provided an MDM solution. It would be nice is NinjaOne could integrate a PAM solution as well. Incentivized Brett Carson Director of IT Read full review
Likelihood to Renew	I trust the product and service and am satisfied with the direction of the company Incentivized Franz Josef Bautista Technical Consultant Read full review	I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable. Incentivized SG Sergio Galvez IT Manager Read full review
Usability	Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events. Incentivized Verified User Anonymous Read full review	Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business. Incentivized Steve Ricketts Director Of Technical Services Read full review
Reliability and Availability	No answers on this topic	Availability is very good Incentivized Kevin Brant Service Desk Engineer Read full review
Performance	No answers on this topic	The software loads quickly for the most part Incentivized Kevin Brant Service Desk Engineer Read full review
Support Rating	My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers. Incentivized Dale Bradford Network Administrator Read full review	Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow. Incentivized DS DAVID Sulkes IT DIR Read full review
In-Person Training	No answers on this topic	Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help. Incentivized Kevin Brant Service Desk Engineer Read full review
Online Training	No answers on this topic	It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use. Incentivized Kevin Brant Service Desk Engineer Read full review
Implementation Rating	No answers on this topic	Use of Organizations and locations Incentivized Verified User Anonymous Read full review
Alternatives Considered	Datto is not as feature-rich as Veeam, but it still offers the main features in a great backups solution that will help in a recovery situation. It is mainly meant for smaller businesses, so it's not a Veeam replacement. From that perspective, Datto fills a great void in options for these clients. It doesn't have the features of Unitrends either, but I have not had great experiences with Unitrends, so I would not recommend that option. Veeam is great for larger environments, and Datto is a fantastic option for the next tier down in size. Incentivized Adam Friedli Level 2 Support Analyst Read full review	We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy. Incentivized Verified User Anonymous Read full review
Scalability	No answers on this topic	Overall the software is very reliable Incentivized Kevin Brant Service Desk Engineer Read full review
Return on Investment	In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees. The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping. Incentivized Joseph Rapoport M.A., DCDS, DCAT, DCP-SaaS, DCP-DCMA Sr Systems Engineer Read full review	NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts. NinjaOne helps my techs be more efficient and productive. Saving time and money. Incentivized Michael Kerzner Service Delivery manager Read full review
ScreenShots		NinjaOne Screenshots