NinjaOne vs. PDQ Deploy & Inventory

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.1 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
PDQ Deploy & Inventory
Score 9.5 out of 10
N/A
PDQ.com headquartered in Salt Lake City offers PDQ Deploy, a software deployment tool used to keep Windows PCs up-to-date without bothering end users.
$1,575
per year per user
Pricing
NinjaOnePDQ Deploy & Inventory
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NinjaOnePDQ Deploy & Inventory
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.PDQ was built by entrepreneurs & educators. Small businesses (<50 employees), nonprofits, and schools enjoy a 15% discount.
More Pricing Information
Community Pulse
NinjaOnePDQ Deploy & Inventory
Considered Both Products
NinjaOne
Chose NinjaOne
Mainly used them to try and push out installs for NinjaOne. But NinjaOne has their own way of pushing out the installs through AD and it made my life so much easier getting this deployed.
PDQ Deploy & Inventory

No answer on this topic

Features
NinjaOnePDQ Deploy & Inventory
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
8.9
41 Ratings
18% above category average
PDQ Deploy & Inventory
-
Ratings
Remote monitoring8.838 Ratings00 Ratings
Network device monitoring7.536 Ratings00 Ratings
Activity Monitoring8.424 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.6
40 Ratings
14% above category average
PDQ Deploy & Inventory
-
Ratings
Patch Management8.939 Ratings00 Ratings
Policy-based automation8.840 Ratings00 Ratings
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User Ratings
NinjaOnePDQ Deploy & Inventory
Likelihood to Recommend
9.4
(47 ratings)
10.0
(10 ratings)
Likelihood to Renew
9.8
(2 ratings)
10.0
(1 ratings)
Usability
8.0
(2 ratings)
10.0
(4 ratings)
Support Rating
9.1
(5 ratings)
10.0
(5 ratings)
User Testimonials
NinjaOnePDQ Deploy & Inventory
Likelihood to Recommend
NinjaOne
I think it is appropriate to use NinjaOne for Medium sized businesses. We feel like it can handle our environment of 300 machines. The ticketing system integrating with devices and monitoring is a plus for us since we don't need another third party integration to connect the two. NinjaOne patching could use improvement but they have built up a lot of other pieces of their infrastructure.
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PDQ
PDQ Inventory is great if you have a local network of computers on or off a domain. As long as you have a way to log into them with common credentials. Great for large organizations, particularly ones interconnected with VPNs. PDQ Inventory isn't so great for PCs that aren't connected to the same LAN the server is on. (i.e. non-vpn remote users) They used to have a remote agent you could install, but it was removed after numerous issues.
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Pros
NinjaOne
  • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
  • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
  • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
  • Support: NinjaOne support is always very prompt and helpful.
  • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
  • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
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PDQ
  • Push out new software
  • Push out Updates to current software
  • Push out patches and updates that we don't have other ways to push out
  • Keep end-users updated with little involvement
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Cons
NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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PDQ
  • As good as there email support is.. would like a live operator option
  • Some updates are hard to understand when 5 versions of the same program exist
  • Thats about it, PDQ deploy is the best out there
Read full review
Likelihood to Renew
NinjaOne
We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
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PDQ
PDQ is very useful and one of the tools that we use a lot.
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Usability
NinjaOne
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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PDQ
Logical - If I want to do something with the software, it is quite clear on how I need to go about that. There isn't some weird process that is proprietary to just that vendor and is counterintuitive. What I want to see is displayed with just a couple clicks.
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Reliability and Availability
NinjaOne
Availability is very good
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PDQ
No answers on this topic
Performance
NinjaOne
The software loads quickly for the most part
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PDQ
No answers on this topic
Support Rating
NinjaOne
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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PDQ
The built-in help menus and general ease of use render whatever systems support there might be almost irrelevant. There is stability in the system's simplicity; if you're in the position to use such a product, you're your own best friend. Simple web searches more often than not turn up the solution to any little niggles, such as what silent install switches specific applications require (a remarkably wide choice of options exist). System updates are timely and unobtrusive, installing in no time at all. Maybe I've just been lucky; if so, long may it continue!
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In-Person Training
NinjaOne
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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PDQ
No answers on this topic
Online Training
NinjaOne
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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PDQ
No answers on this topic
Implementation Rating
NinjaOne
Use of Organizations and locations
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PDQ
No answers on this topic
Alternatives Considered
NinjaOne
NinjaOne's user friendly interface was immediately appealing to a team that that needs to be able to pickup a tool and know how to run with it at first exposure. From the moment we started using it, we would often be able to navigate the platform with a common sense approach and be able to navigate to exactly what we were looking for without requiring documentation or guidance. Customer representatives that we have worked with have all been outstanding, and have not been pushy like some other vendors teams tend to be when you are initially debating between multiple offers.
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PDQ
This software was referred to us by an IT professional. Previously, we were installing the software with the help of remote desktop applications but it was very time consuming; it was wasting the user's time since he could not use his computer. After testing PDQ Deploy, we just never looked back.
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Scalability
NinjaOne
Overall the software is very reliable
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PDQ
No answers on this topic
Return on Investment
NinjaOne
  • Windows patching as we cannot get employees to do it themselve so that alone is making an impact
  • having data about our pcs all the time which we did not have before
  • remote access to pcs in a variety of ways vs hoping remote desktop would work
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PDQ
  • Speed of deployment is very positive for new software setup, saving hours of testing and deployment locally
  • Made patching for large computer estate very efficient, another positive for staff not having to spend hours of patching individual machines
  • Works well for small team of IT's and again makes various repetitive tasks much easier
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ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring