TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NinjaOne

    Score9 out of 10
    N/ANinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A

    Richpanel

    N/AN/ARichpanel is a help desk software that helps users create a seamless support experience for both the customer & support teams. Richpanel features a self-service portal for end customers to help them resolve the most common issues immediately in real time, 24x7. Its inbox integrates all channels through integrations, so support teams can manage everything from one screen.

    $29

    per month per user

    Pricing
    NinjaOneRichpanel
    Editions & Modules
    No answers on this topic
    Help Desk - Starter
    $29
    per month per user
    Help Desk - Regular
    $49
    per month per user
    Help Desk - Pro
    $99
    per month per user
    Self-Service Portal - Starter
    $100
    per month Up to 1,000 orders per month
    Self-Service Portal - Regular
    $300
    per month Up to 3,500 orders per month
    Self-Service Portal - Pro
    $600
    per month Up to 10,000 orders per month
    Help Desk - Enterprise
    Custom Pricing
    Self-Service Portal - Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    NinjaOneRichpanel
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.—
    More Pricing Information
    Features
    NinjaOneRichpanel
    Monitoring Tasks
    Comparison of Monitoring Tasks features of NinjaOne and Richpanel
    Feature
    NinjaOne
    8.9
    41 Ratings
    Richpanel
    -
    Ratings
    Remote monitoring8.838 Ratings00 Ratings
    Network device monitoring7.536 Ratings00 Ratings
    Activity Monitoring8.424 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of NinjaOne and Richpanel
    Feature
    NinjaOne
    8.6
    40 Ratings
    Richpanel
    -
    Ratings
    Patch Management8.939 Ratings00 Ratings
    Policy-based automation8.840 Ratings00 Ratings
    User Ratings
    NinjaOneRichpanel
    Likelihood to Recommend
    9.4
    (47 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (5 ratings)
    -
    (0 ratings)