NinjaOne vs. Serviceware Processes
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 NinjaOne | Score9 out of 10 | N/A | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support. | N/A |
 Serviceware Processes | Score9 out of 10 | N/A | helpLine was an ITSM solution developed by the European IT service software company of the same name headquartered in Germany, acquired by Serviceware and now representing the central process platform for the Serviceware Enterprise Service Platform, rebranded Serviceware Processes. | N/A |
| NinjaOne | Serviceware Processes | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| NinjaOne | Serviceware Processes | |||||||||||||||||||||||||
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| Monitoring Tasks |
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| Management Tasks |
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| NinjaOne | Serviceware Processes | |
|---|---|---|
| Likelihood to Recommend | 9.4 | 9.0 |
| Likelihood to Renew | 9.9 | - |
| Usability | 8.0 | - |
| Support Rating | 9.1 | 9.0 |