NinjaOne vs. TBMR

NinjaOne

TBMR

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
NinjaOne	Score 9.0 out of 10	N/A	NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.	N/A
TBMR	Score 9.1 out of 10	N/A	Recover machines directly from IBM Spectrum Protect backups TBMR allows users to perform a bare machine recovery of an operating system, applications and data direct from an IBM Spectrum Protect (TSM) backup. The vendor describes this recovery as fast, and states it can be fully automated to protect critical systems from the consequences of physical damage, human error or system failure. Users can recover protected systems to any point in time provided by TSM.…	$725 per server

Pricing

NinjaOne

TBMR

Editions & Modules

No answers on this topic

Standard Licence: $725
per server
Reseller & Industry: discounted
per server
Multiple Servers: discounted
per server

Offerings

Pricing Offerings
NinjaOne	TBMR
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.

Please contact us for our competitive multiple server, industry and reseller discounts.

More Pricing Information

Community Pulse
	NinjaOne	TBMR
Considered Both Products	NinjaOne Verified User Anonymous Chose NinjaOne We came from Manage Engine and it is a night and day difference. I would never imagine going back after working with NinjaOne Incentivized Helpful? Justin Mott CTO Chose NinjaOne We have used many RMM providers and the UI, cost and experience has all been better with NinjaOne. Datto wasn’t able to improve anything in the three years that we use them, in fact they were sold to and immediately started trying to sell us the other services they had. Incentivized Helpful? Verified User Anonymous Chose NinjaOne this integrates with Splashtop and works well. I am happy with the integration and prefer it over Teamviewer. This is included in our subscription and works with a few clicks. Users can accept / deny the request and if no one is there we can still remote in. Makes servicing … Incentivized Helpful? Derek Gneiting Systems Administrator Chose NinjaOne NinjaOne is very simple to use and navigate. There are fewer layers of pages to navigate to get to what you want. This is a time saver and it makes it easier to find what you are looking for. Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne feels like a smaller company, and I mean that in a good way. Their support is quick and helpful and because of our size we are escalated directly to their level 2 support. Our account manager is eager to assist and get ideas/issues to the right people and put those … Incentivized Helpful? Scott Brewster Chief Technology Officer Chose NinjaOne We liked the per device pricing and the UI of the platform most when we decided to leave Datto RMM. We believe that NinjaOne's constant development to improve the product has been really helpful. The quality of the community posts with scripts we can use to automate things … Incentivized Helpful? Verified User Anonymous Chose NinjaOne Prior to NinjaOne, our IT management was a blank slate. We knew we needed something, and we wanted to ensure we were making the best decision for our organization. We attended demos and talked with sales reps, sales engineers, etc. At the end of the day, it was the relationship … Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne isn't the cheapest or the most expensive. However, it has the most functionality out of the other solutions that we looked at. Incentivized Helpful? SG Sergio Galvez IT Manager Chose NinjaOne So far NinjaOne has been more stable to use vs the items listed above. It has been easier to setup and go. Easy to setup end user equipment with a quick setup file that an end user can run if you asked them to. The portal is quick to update and quick to allow you to start … Incentivized Helpful? LS Lee Summerville Consultant Chose NinjaOne NinjaOne has a much better web interface than Automate, in terms of both usability and function. The endpoint search function in NinjaOne is very good with results, and each endpoint agent page has a great overview of the endpoints health, NinjaOne event history, etc. The … Incentivized Helpful? NM Nicholas Miller Automation Engineer Chose NinjaOne About 2 years ago we evaluated about a dozen similar utilities that are all aimed at managing and maintaining endpoint from several customers at the same time. At the end of the evaluation, NinjaOne was chosen based on several criteria specifically targeting the use case that … Incentivized Helpful? CM Casey Moore System Administrator Chose NinjaOne Mainly used them to try and push out installs for NinjaOne. But NinjaOne has their own way of pushing out the installs through AD and it made my life so much easier getting this deployed. Incentivized Helpful? Verified User Anonymous Chose NinjaOne ConnectWise Automate and Atera Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne offers the same feature set that the big players offer, for a fraction of the price. when looking at RMM solutions, there are several large companies out there that claim that they do everything well, but what we have found is that they often do many things, but not … Incentivized Helpful? Michael Kerzner Service Delivery manager Chose NinjaOne NinjaOne feels like it is way beyond its competitors. Their UI is fantastic, with the exception of no Dark Mode. It is very responsive and easy to navigate. Also, NinjaOne bills monthly with no contract commitment. This makes it much more accessible to smaller and medium-sized … Incentivized Helpful? Verified User Anonymous Chose NinjaOne The systems screen on NinjaOne is simpler and has more information. You can customize details/columns per technician. CMD, PowerShell, registry emulate the windows look and feel. Pulseway just gives you a big white page to type commands and it doesn’t respond as seamlessly. … Incentivized Helpful? Kurt Sholly, MISM Director of Technology Chose NinjaOne NinjaOne has what it takes and is very cost effective for what it provides an IT team. We would not be able to do what we do without it. Cost comparison wise, NinjaOne is the best option we found that has such a wide breadth of capabilities like it does. Incentivized Helpful? Stephanie Sava Sr Help Desk Analyst/Phone System Administrator Chose NinjaOne Ninja does a few things better than Goverlan Reach, like the integrated ticketing. But honestly, Goverlan was much more user-friendly for everything else. N-able has a lot of features, but they're not easy to use, if you can even find them. Incentivized Helpful? Rudy Shaw IT Director Chose NinjaOne NinjaOne has more overall features than these competitors bundled in their package. Both of these other products have separate add-ons that will accomplish the additional features that NinjaOne bundles in. While it seems that both may be slightly more powerful when it comes to … Incentivized Helpful? KS Kurt Sholly Director of Technology Chose NinjaOne NinjaOne is the easiest to deploy and most cost effective solution we could find. Incentivized Helpful? Verified User Anonymous Chose NinjaOne Ninja is much easier to use that anything I've worked with in the past. We selected Ninja because we felt the learning curve for the team would be the fastest, and the roadmap for the product shows its evolving quickly. Can't say that for many of the other platforms I've … Incentivized Helpful? Nesta Hayward Director of Technology Chose NinjaOne NinjaOne isn't as versatile as N-able. NinjaOne doesn't have as many features or settings as N-able. N-able is far more complex, which isn't always a good thing. For vary large-scale MSPs, it might be a better choice. However, for a small to medium-sized team, NinjaOne is an … Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne was cheaper and had a more robust platform. Other competitors didn't offer the same number of features or customer support. Incentivized Helpful? BE Bryan Eydt Senior IT Administrator Chose NinjaOne Like all software you have certain features that you don't get in others, specific software like Zoho Assist give great remote access, probably better then Teamviwer (1 of NinjaOne's remote Access Solutions) however you have to have a contract and license for each one and the … Incentivized Helpful? Trevor Jones, CRSM IT Director Chose NinjaOne NinjaOne blows Connectwise out of the water. You can take a college kid right out of school and put them in front of NinjaOne and they will have no issues at all. IT is that easy to use! Connectwise on the other hand uses an academy to get you trained and ready. Yeah if you … Incentivized Helpful?	TBMR Parul Patel Lead System Engineer Chose TBMR When I started TSM/Spectrum Protect over 13 years ago, disaster recovery was not funded to much. Once all regulatory requirements and auditing became more visible, management decided to start disaster recovery. I looked into one other BMR product. It required lots of manual … Incentivized Helpful?

Features

NinjaOne

TBMR

Monitoring Tasks

Comparison of Monitoring Tasks features of Product A and Product B
	NinjaOne 8.9 Ratings 18% above category average	TBMR - Ratings
Remote monitoring	8.80 Ratings	00 Ratings
Network device monitoring	7.50 Ratings	00 Ratings
Activity Monitoring	8.40 Ratings	00 Ratings

Management Tasks

Comparison of Management Tasks features of Product A and Product B
	NinjaOne 8.6 Ratings 14% above category average	TBMR - Ratings
Patch Management	8.90 Ratings	00 Ratings
Policy-based automation	8.80 Ratings	00 Ratings

Best Alternatives
	NinjaOne	TBMR
Small Businesses	Panda Systems Management Score 9.8 out of 10	Cove Data Protection Score 9.9 out of 10
Medium-sized Companies	Action1 Score 9.5 out of 10	Cove Data Protection Score 9.9 out of 10
Enterprises	TeamViewer Score 8.5 out of 10	Keepit Score 9.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	NinjaOne	TBMR
Likelihood to Recommend	9.4 (0 ratings)	9.1 (0 ratings)
Likelihood to Renew	9.9 (0 ratings)	- (0 ratings)
Usability	8.0 (0 ratings)	- (0 ratings)
Support Rating	9.1 (0 ratings)	9.1 (0 ratings)

User Testimonials
	NinjaOne	TBMR
Likelihood to Recommend	Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts. Incentivized Verified User Anonymous Read full review	During the Sandy storm, I was told to get over 200 servers ready in case we declare a disaster. I was able to spin over 190 servers in five days. I recovered servers using TBMR recovery. I restored each server using TBMR. After the server was restored at Sungard, I powered on the server without NIC to prevent a production issue with duplicate a name or IP. I validated each server after restore to make sure OS is working correctly and all data had been restored. I did not restore images due to the size of storage. Overall, it worked out and we were ready before Sandy struck. We did not go into disaster mode, but my management was impressed that this product worked as described. Parul Patel Lead System Engineer Read full review
Pros	With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations. Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly. Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done. Incentivized Verified User Anonymous Read full review	It works 99.9% all the time if you setup correctly. In some instance there was issue was disk was not able to read partition. I called support and upload the log file. They told me during recovery point to new modify file instead of reading from backup configuration. It work and able to recover quickly The support is really great. They are always ready to help in any situation. During Sandy storm, we mentioned our challenges. They told us there will two support engineer will be stand by for support any time. Just let them know when you need support. Support is staff is very knowledgeable. They willing to go extra mile all the time Parul Patel Lead System Engineer Read full review
Cons	NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices. I would like it if NinjaOne also provided an MDM solution. It would be nice is NinjaOne could integrate a PAM solution as well. Incentivized Brett Carson Director of IT Read full review	There have been so bugs in the software. They provided me the next day with a temporary fix. In the next release, they will fix the bug permanenly. As far as we use it, I do not see too much on functionality. Setup is unique in every organization. It has been working well so far. Parul Patel Lead System Engineer Read full review
Likelihood to Renew	I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable. Incentivized SG Sergio Galvez IT Manager Read full review	No answers on this topic
Usability	Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business. Incentivized Steve Ricketts Director Of Technical Services Read full review	No answers on this topic
Reliability and Availability	Availability is very good Incentivized Kevin Brant Service Desk Engineer Read full review	No answers on this topic
Performance	The software loads quickly for the most part Incentivized Kevin Brant Service Desk Engineer Read full review	No answers on this topic
Support Rating	Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow. Incentivized DS DAVID Sulkes IT DIR Read full review	Support is great. They go beyond the normal service. I called a few times in the middle of the night for support. I was not able to recover some machines. They called back with half an hour and worked through it with me. They wanted to make sure I was able to recover the server. They are always willing to help. Parul Patel Lead System Engineer Read full review
In-Person Training	Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help. Incentivized Kevin Brant Service Desk Engineer Read full review	No answers on this topic
Online Training	It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use. Incentivized Kevin Brant Service Desk Engineer Read full review	No answers on this topic
Implementation Rating	Use of Organizations and locations Incentivized Verified User Anonymous Read full review	No answers on this topic
Alternatives Considered	We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy. Incentivized Verified User Anonymous Read full review	When I started TSM/Spectrum Protect over 13 years ago, disaster recovery was not funded to much. Once all regulatory requirements and auditing became more visible, management decided to start disaster recovery. I looked into one other BMR product. It required lots of manual processes to build WinPE iso images. I needed to build ISO images for each version of the TSM Client. At that time, we had over 350 Windows and Linux servers. There were over 10 different TSM Clients running. It was difficult to maintain all the different ISOs. I am only one admin doing the backup job and other duties. It was not possible to keep. I started to shop around for a different BMR solution for TSM. I came across Cristie. We did POC testing for 1 month. We covered HP physical servers to IBM hardware and vice versa. It worked without any issue. We also tried to recover HP physical servers from DL360 to DL380 and others. It works every time. At that time my management got assurance that this is a good product for investment. We started with 300 licenses. Now we have over 200 Physical and 600 virtual license Parul Patel Lead System Engineer Read full review
Scalability	Overall the software is very reliable Incentivized Kevin Brant Service Desk Engineer Read full review	No answers on this topic
Return on Investment	NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts. NinjaOne helps my techs be more efficient and productive. Saving time and money. Incentivized Michael Kerzner Service Delivery manager Read full review	As of today, we are recovering servers without any issue. There is no 100% success. Some servers backup corrupted data and are restored the same way. It is called Garbage in Garbage out. So far management wants to continue the use of this product. My management wants to use TBMR or any other backup. Every year we are buying more licenses. Parul Patel Lead System Engineer Read full review
ScreenShots	NinjaOne Screenshots	TBMR Screenshots