NinjaOne vs. Trellix ePolicy Orchestrator

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.1 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Trellix ePolicy Orchestrator
Score 6.8 out of 10
N/A
Trellix ePolicy Orchestrator (formerly McAfee ePolicy Orchestrator) software centralizes and streamlines management of endpoint, network, data security, and compliance solutions.N/A
Pricing
NinjaOneTrellix ePolicy Orchestrator
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NinjaOneTrellix ePolicy Orchestrator
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
NinjaOneTrellix ePolicy Orchestrator
Features
NinjaOneTrellix ePolicy Orchestrator
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
8.9
Ratings
18% above category average
Trellix ePolicy Orchestrator
-
Ratings
Remote monitoring8.80 Ratings00 Ratings
Network device monitoring7.50 Ratings00 Ratings
Activity Monitoring8.40 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.6
Ratings
14% above category average
Trellix ePolicy Orchestrator
-
Ratings
Patch Management8.90 Ratings00 Ratings
Policy-based automation8.80 Ratings00 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
NinjaOne
-
Ratings
Trellix ePolicy Orchestrator
6.6
Ratings
18% below category average
Network Analytics00 Ratings5.00 Ratings
Threat Recognition00 Ratings6.00 Ratings
Vulnerability Classification00 Ratings7.00 Ratings
Automated Alerts and Reporting00 Ratings7.00 Ratings
Threat Analysis00 Ratings8.00 Ratings
Threat Intelligence Reporting00 Ratings7.00 Ratings
Automated Threat Identification00 Ratings6.00 Ratings
Vulnerability Management Tools
Comparison of Vulnerability Management Tools features of Product A and Product B
NinjaOne
-
Ratings
Trellix ePolicy Orchestrator
6.0
Ratings
30% below category average
IT Asset Realization00 Ratings7.00 Ratings
Authentication00 Ratings5.00 Ratings
Configuration Monitoring00 Ratings6.00 Ratings
Web Scanning00 Ratings6.00 Ratings
Vulnerability Intelligence00 Ratings6.00 Ratings
User Ratings
NinjaOneTrellix ePolicy Orchestrator
Likelihood to Recommend
9.4
(0 ratings)
7.0
(0 ratings)
Likelihood to Renew
9.8
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
9.1
(0 ratings)
8.2
(0 ratings)
User Testimonials
NinjaOneTrellix ePolicy Orchestrator
Likelihood to Recommend
Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts.
Read full review
McAffee ePolicy Orchestrator is very well suited in large environments. You can load your updates to the repository and deploy them to every node on your network. It has great reporting and auditing features. You can control your users and groups all from the System Tree. DLP is great for USB devices. You can restrict all the ports on a computer and open them up for a limited time to plug in a device. EPO is to bulky for small networks.
Read full review
Pros
  • With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
  • Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
  • Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
Read full review
  • Applies the policy settings for the selected group
  • Keeps the hosts updated well, in general
  • Allows update of available software from within the management console
  • Assigns and runs ongoing tasks with little need for intervention
  • Provides quick high-level view of systems
Read full review
Cons
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
Read full review
  • It has a slow mechanism when adding custom threat feeds. For example, if McAfee didn't have a signature or detection about a new virus and we try to add it to our console it is like a really big process in adding that to our available signatures.
  • Whenever a scan is performed, the system CPU utilization goes up 100 percent.
  • Installation fails due to difference in timestamp when we try to shuffle between packages.
Read full review
Likelihood to Renew
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
Read full review
No answers on this topic
Usability
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Read full review
No answers on this topic
Reliability and Availability
Availability is very good
Read full review
No answers on this topic
Performance
The software loads quickly for the most part
Read full review
No answers on this topic
Support Rating
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
Read full review
McAfee support is definitely GREAT! It is one of the best technical support on a business level. GOLD support is recommended to business. Their website is easy and quick to create a ticket. Their technical team usually responds right away with an email or call. Via call and web they provide a full and complete support until the issue is resolved. The best, most of the time they explain in detail what is the issue, the reason and how to resolve it.
Read full review
In-Person Training
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
Read full review
No answers on this topic
Online Training
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
Read full review
No answers on this topic
Implementation Rating
Use of Organizations and locations
Read full review
No answers on this topic
Alternatives Considered
We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy.
Read full review
McAfee ePolicy Orchestrator really seemed to have all the best pieces in one platform and the network admin and asst. network admin both had previous experience with the product. The others tend to focus more on singular aspects, whereas McAfee ePolicy Orchestrator has data loss prevention, encryption, anti-virus and other functionality and the excel on each of those points equally.
Read full review
Scalability
Overall the software is very reliable
Read full review
No answers on this topic
Return on Investment
  • NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts.
  • NinjaOne helps my techs be more efficient and productive. Saving time and money.
Read full review
  • As with most things the price of products goes up and more-so if your business is growing.
  • We've been able to provide auditors with tangible evidence that our network is protected because of the reporting McAfee ePO provides. Auditors like McAfee because it's been around almost forever and is a mature product.
  • Being a mature product, though, it's very much set in the way it does things and as such there's not a whole lot of innovation.
Read full review
ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring