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NinjaOne vs. UseResponse

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NinjaOne

    Score9 out of 10
    N/ANinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A

    UseResponse

    Score5 out of 10
    Mid-Size Companies (51-1,000 employees)
    UseResponse helps companies provide customer service support using several channels and organize their community around products or services on their server. It's all-in-one support suite with feedback, help desk ticketing system, knowledge base and live chat in one package. Integrate it using API, built-in translation tool and fully customizable interface with extended modular system.

    $39

    per 2 agents/month

    Pricing
    NinjaOneUseResponse
    Editions & Modules
    No answers on this topic
    Self-Hosted
    $3200
    includes one of the platforms, 5 support agents, announcements.
    Basic
    from $39
    per 2 agents/month
    Offerings
    Pricing Offerings
    NinjaOneUseResponse
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.—
    More Pricing Information
    Features
    NinjaOneUseResponse
    Monitoring Tasks
    Comparison of Monitoring Tasks features of NinjaOne and UseResponse
    Feature
    NinjaOne
    8.9
    41 Ratings
    UseResponse
    -
    Ratings
    Remote monitoring8.838 Ratings00 Ratings
    Network device monitoring7.536 Ratings00 Ratings
    Activity Monitoring8.424 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of NinjaOne and UseResponse
    Feature
    NinjaOne
    8.6
    40 Ratings
    UseResponse
    -
    Ratings
    Patch Management8.939 Ratings00 Ratings
    Policy-based automation8.840 Ratings00 Ratings
    User Ratings
    NinjaOneUseResponse
    Likelihood to Recommend
    9.4
    (47 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (5 ratings)
    -
    (0 ratings)