Norton 360 vs. Symantec Encryption

For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.

We used this for our customers from car dealerships that dealt with credit histories, etc, through healthcare providers. It worked well to auto encrypt specific criteria. I would recommend to any company the use of Symantec Endpoint. From the ease of use for end users to the auto encrypt policies, this software is worth a try.

Incentivized

• Norton works quite quickly and is efficient enough to detect threats
• It is very easy and simple to install and is without any complications and irrelevant inquiries.
• Norton is available at a very reasonable price in the market and is not heavy on pocket.

• We can manage and view the status of each client from a centralized server.
• It sync passwords with the local Windows account so there are no additional passwords the user needs to remember.
• Our help desk is able to use the One-time password feature if the passwords get out of sync and the user is locked out.

Incentivized

• It uses a lot of RAM which can cause issues in other areas of computer use.
• If you chose to un-install it can be difficult to get rid of all traces of the program.
• The initial configuring can be challenging for the average user as the manuals are overwhelming. Better tutorials would be helpful.

Incentivized

• User Interface
• Global Management
• Password Changes can be slow, and are confusing for end users. Perhaps a prompt to remind them to use their older credentials?
• New users complain about slowness due to the first time encryption process. This is to be expected. A on-screen notification to the end user encryption is currently happening would be nice.
• We require check-in every 60 days. Sometimes even though the device has been on the network the device fails to check in with the SEE manager.
• Cannot manage disks once drives have been encrypted. This is a part of the design but annoying. We twice had to expand out-of-space drives and could not due to the encryption. We had to decrypt the entire drive and then re-encrypt to perform this task.

Incentivized

I did renew it before because support is great and cost is great. I believe that Norton has a very long experience in what they do and they are doing a great job with all the updates they provide and the work they are doing. Moreover Norton is going in the right direction for sure.

User interface is excellent. The green tickmark in the tray ensuring everything is undercontrol is so satisfying. I have turned on Auto updates so, I am not bothered about unnecessary download updates popup

Incentivized

Security software with very good features that works in the background.

Price suitable for companies of any size and easy to install and use.

Incentivized

Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.

Incentivized

User-friendly interface (it's not just AV and users who were interacting with the product), performance, resource usage (most of the computers were not very fresh and that factor was very critical), efficiency, it shouldn't be just sitting on a PC - it should protect it, what was perfectly done with that product.

Incentivized

Back in the day, Norton was one of the choices in the company; while now Symantec is being used as default in the global organization due to its advantages against the alternatives. Very briefly, Symantec provides more benefits especially when considered as a business-level solution.

• Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
• Regular blocking of incoming scripts (in front of other antivirus)
• Little or almost no compatibility with the Windows XP Firewall, but they are involved.

• Allows our helpdesk staff to help users who forget their encryption passhprase or need other help with things
• Provides ease of mind for management with them knowing all devices are encrypted
• Easy to use for our end users

Incentivized