Norton 360 vs. Watchguard Endpoint Security

For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.

We offer Watchguard Endpoint Security as a low cost alternative to Sophos Endpoint. As such, I would recommend this product to anyone with a customer with that same sort of mindset. It would also be appropriate for customers with a more 'basic' environment as configuring profiles is far less in depth compared to Sophos.

Incentivized

• Norton works quite quickly and is efficient enough to detect threats
• It is very easy and simple to install and is without any complications and irrelevant inquiries.
• Norton is available at a very reasonable price in the market and is not heavy on pocket.

• It does an excellent job of detecting and preventing threats
• It uses global intelligence to reduce the time and effort I need to spend performing security operations
• It is lightweight and easy to deploy to client computers using a single agent for all modules

Incentivized

• It uses a lot of RAM which can cause issues in other areas of computer use.
• If you chose to un-install it can be difficult to get rid of all traces of the program.
• The initial configuring can be challenging for the average user as the manuals are overwhelming. Better tutorials would be helpful.

Incentivized

• As with any application of this nature, it can block processes or other suspected security risks that are actually safe.
• While easy to use, it sometimes provides less learning opportunities for less experienced staff who are not as well-versed in these applications.

Incentivized

I did renew it before because support is great and cost is great. I believe that Norton has a very long experience in what they do and they are doing a great job with all the updates they provide and the work they are doing. Moreover Norton is going in the right direction for sure.

I will definitely renew the software licenses on all our clients when they expire.Again, I have never worked so well with antivirus software before today. Watchguard is an extremely adaptable software to our business needs and I don't think I want to try other solutions that the market offers

Incentivized

User interface is excellent. The green tickmark in the tray ensuring everything is undercontrol is so satisfying. I have turned on Auto updates so, I am not bothered about unnecessary download updates popup

Incentivized

Easy and intuitive MSP management portal to manage all of your clients from a single pane of glass. Policies can be pushed down globally or individually based on needs. The client portal allows access to their tenant information and installs only which is nice if you are working with clients who might have an internal person or an IT team that also wants access to things to manage themself.

Incentivized

The software is 100% managed on a cloud platform that can be managed via an account even if they are not present within the company network where the software is installed, I even always opened the control panel on the browser of my smartphone to monitor the situation.I have never experienced any abnormal software crashes

Incentivized

The only annoyance I complain, if we want to be picky, is the fact of the constant disconnections from the control panel.Every about 4 hours the account logs out even if I set the "remember this device" flag; having said that I have not noticed neither slowdowns nor conflicts with other software

Incentivized

Security software with very good features that works in the background.

Price suitable for companies of any size and easy to install and use.

Incentivized

I gave it a 10 because I compare it to air conditioning. I need it to work every day, 24/7. I need it to be reliable and not something that requires a ton of interaction from staff to make sure it works every day. In addition, I should be able to run other things at my house when the AC is on. Panda fits that description.

Trainer was excellent, knew this product in-depth.

Incentivized

The training was very helpful. It demonstrated how to configure the service for initial install, items to monitor, and how to set up for ongoing protection. Hands on training is more helpful but this is a good starting point

Incentivized

Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.

Incentivized

Implementation shouldn't present any problems in standard office environments. In environments with development teams, however, caution is needed. If zero trust is enabled, mechanisms must be in place to ensure that internal software isn't classified as a false positive (software certificate, exception folder, etc.)

Incentivized

User-friendly interface (it's not just AV and users who were interacting with the product), performance, resource usage (most of the computers were not very fresh and that factor was very critical), efficiency, it shouldn't be just sitting on a PC - it should protect it, what was perfectly done with that product.

Incentivized

Way back in the day, I have used Norton end point security and really did not like the speed at which it tried to do its job. I know I am dating myself here. WatchGuard Endpoint Security, I feel, is light years ahead of Norton's product. WatchGuard Endpoint Security is FAST, ACCURATE, and truly an enterprise product.

Incentivized

With the implementation of watchguard (at the beginning Panda Endpoint, but it is the same) I was able to insert in the control panel all the unauthorized software previously installed by colleagues without any authorization from the various department heads.Now any licensed software goes into lockdown and can be unlocked from the control panel

Incentivized

• Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
• Regular blocking of incoming scripts (in front of other antivirus)
• Little or almost no compatibility with the Windows XP Firewall, but they are involved.

• By committing to go all in on Watchguard Advanced EPDR across our whole client base, we maximized our price position - enabling us to offer the best endpoint security at a price better than what lesser competitive products cost.
• Leveraging Watchguard Endpoint Security as part of our unified platform strategy provides better integrated security, managed through Watchguard's cloud architecture. This significantly reduces our cost to deploy, manage, and support our client's. Our improved security offering, better delivery, and stronger price position has helped us achieve 56% growth in our managed services business over the past 18-months.
• Organizations that have disparate cyber security products often require specialists for each solution in their stack. Watchguard provides outstanding training resources that equip our entire technical staff - significantly improving our service delivery while lowering our overall cost of business.

Incentivized