nps.today vs. Sprinklr Service
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 nps.today | N/A | N/A | nps.today is a solution used to automate a company's customer experience program across all IT systems, touchpoints and communication channels. It can be used to generate surveys from Zendesk or Salesforce, send them by e-mail or text message, or even embed them in an online communication, to ensure connectivity. nps.today offers plug-and-play solutions for customer engagement systems like Microsoft Dynamics, Salesforce or Zendesk, to ensure visible NPS data on both contact and account level. | $137 per month |
 Sprinklr Service | Score8.5 out of 10 | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables customer and agent experience across 30+ digital, social and voice channels, and delivers real-time insights. Enables customers to interact with a brand on their preferred channel for consistent brand experience. Empowers agents with unified/360 customer view and recommends the most relevant responses with AI to improve agent productivity and experience.… | $249 per month per seat |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
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| Likelihood to Recommend | - | 9.0 |
| Likelihood to Renew | - | 7.5 |
| Usability | - | 9.0 |
| Availability | - | 9.9 |
| Performance | - | 9.9 |
| Support Rating | - | 9.1 |
| In-Person Training | - | 10.0 |
| Implementation Rating | - | 9.0 |