| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Nuance Conservational IVR | Score8 out of 10 | N/A | Nuance's Conversational IVR enables inbound telephone queries through natural, human‑like interactions that encourages self‑service. | N/A |
 Verint Speech and Text Analytics | Score8.4 out of 10 | N/A | Verint Speech Analytics is a tool used to transcribe and analyze millions of calls to discover customer insights and improve contact center performance in the cloud. | N/A |
| Nuance Conservational IVR | Verint Speech and Text Analytics | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Contact vendor for pricing information. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Nuance Conservational IVR | Verint Speech and Text Analytics | |
|---|---|---|
| Considered Both Products | No answer on this topic | Chose Verint Speech and Text Analytics it is a good complement as per other comments already provided in previous questions. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Nuance Conservational IVR | Verint Speech and Text Analytics | |
|---|---|---|
| Likelihood to Recommend | - | 8.4 |
| Likelihood to Renew | - | 9.6 |
| Usability | - | 7.7 |
| Availability | - | 10.0 |
| Performance | - | 3.0 |
| Product Scalability | - | 5.0 |
