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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nutshell

    Score8.9 out of 10
    N/ANutshell offers a CRM with contact management, calendar sync, click-to-call, and collaboration features.

    $20

    per user, per month

    Pricing
    Nutshell
    Editions & Modules
    Starter
    $20
    per user, per month
    Pro
    $35
    per user, per month
    Pro+
    $70
    per user, per month
    Offerings
    Pricing Offerings
    Nutshell
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Nutshell
    Considered Both Products
    Nutshell, Inc.
    Chose Nutshell
    QuickBooks is great for accounting needs, but Nutshell is a better CRM. It's more customizable allowing us to ensure our sales process is smooth and the same each time a customer uses our services.
    Incentivized
    Chose Nutshell
    We came from using Big Contacts, which was a simpler CRM program that we just simply outgrew. We entertained a few other CRM programs before deciding on Nutshell back in 2017. We did a demo with SalesForce and it was more advanced than what we needed. I honestly can't quite …
    Incentivized
    Chose Nutshell
    When I first started with BCI, they were using ACT!. It was hard to navigate and there were a lot of spots for duplicate information that made it hard to know if you were in the right spot or not. Then if you had trouble, you would spend 3 hours on the phone with customer …
    Incentivized
    Chose Nutshell
    My understanding is HubSpot CRM is cheap and strength is in marketing/blogs, etc. Nutshell CRM is easy to use and powerful tracking reports.
    Incentivized
    Chose Nutshell
    Well, my team had trials for these others and they all prefer Nutshell for different reasons. I prefer it as I need a user-friendly software to help me out as I am not a big tech guy. I have heard others in the office say things like they like the way activities are scheduled …
    Incentivized
    Chose Nutshell
    We used Salesforce trial, but that was way too costly. We started using Nutshell CRM out of necessity, just to get organized and it seemed easy to use. We now use InfoFlo, simply because it is computer-based, unlimited installs, and a one-time cost.
    Incentivized
    Chose Nutshell
    Nutshell is just as good as these others (for small-medium companies), is much easier to use, and offers more easy-to-use flexibility, and customization that would require an FT admin on these other tools.
    Incentivized
    Chose Nutshell
    We transitioned from GoldMine to Nutshell about 4 years ago, and in fairness to GoldMine, we were using an older version of their software. It was installed locally and didn't have any remote accessibility, so doing anything from the road was a challenge, to say the least. We …
    Incentivized
    Chose Nutshell
    I have only used Nutshell CRM.
    Incentivized
    Chose Nutshell
    We have used Dynamics CRM for many years. While the tool was indeed powerful, we found ourselves longing for something that has a lower "friction" to just getting things done.
    Incentivized
    Chose Nutshell
    I did not select Nutshell CRM. My employer has that information, but as far as I feel, Nutshell has better uses than Zoho CRM and can be used just as effectively in B2B relations. We only use Nutshell for candidate data, so business contacts are not mixed.
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Nutshell
    Sales Force Automation
    Comparison of Sales Force Automation features of Nutshell CRM
    Feature
    Nutshell CRM
    5.6
    12 Ratings
    Customer data management / contact management6.011 Ratings
    Workflow management10.010 Ratings
    Territory management6.06 Ratings
    Opportunity management10.08 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.012 Ratings
    Quote & order management8.07 Ratings
    Interaction tracking1.010 Ratings
    Channel / partner relationship management3.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Nutshell CRM
    Feature
    Nutshell CRM
    8.8
    6 Ratings
    Case management9.75 Ratings
    Call center management8.04 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Nutshell CRM
    Feature
    Nutshell CRM
    5.0
    11 Ratings
    Lead management9.010 Ratings
    Email marketing1.09 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Nutshell CRM
    Feature
    Nutshell CRM
    8.9
    10 Ratings
    Task management9.09 Ratings
    Reporting8.87 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Nutshell CRM
    Feature
    Nutshell CRM
    8.1
    11 Ratings
    Forecasting8.08 Ratings
    Pipeline visualization7.810 Ratings
    Customizable reports8.610 Ratings
    Customization
    Comparison of Customization features of Nutshell CRM
    Feature
    Nutshell CRM
    8.3
    9 Ratings
    Custom fields8.09 Ratings
    Custom objects9.05 Ratings
    Scripting environment9.01 Ratings
    API for custom integration7.04 Ratings
    Security
    Comparison of Security features of Nutshell CRM
    Feature
    Nutshell CRM
    7.5
    2 Ratings
    Single sign-on capability9.01 Ratings
    Role-based user permissions6.01 Ratings
    Social CRM
    Comparison of Social CRM features of Nutshell CRM
    Feature
    Nutshell CRM
    7.5
    8 Ratings
    Social data7.08 Ratings
    Social engagement8.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Nutshell CRM
    Feature
    Nutshell CRM
    8.0
    1 Ratings
    Marketing automation8.01 Ratings
    Compensation management8.01 Ratings
    Platform
    Comparison of Platform features of Nutshell CRM
    Feature
    Nutshell CRM
    6.0
    12 Ratings
    Mobile access6.012 Ratings
    User Ratings
    Nutshell
    Likelihood to Recommend
    9.0
    (12 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    Usability
    7.0
    (2 ratings)
    Support Rating
    9.5
    (2 ratings)
    Implementation Rating
    8.0
    (1 ratings)