| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Observe.ai | Score8 out of 10 | N/A | Observe.AI, a provider of Contact Center AI in San Francisco, supports customer experiences and agent performance by helping to analyze interactions, extract sentiment insights and streamline workflows. With Observe.AI, businesses transcribe interactions to coach agents while gaining visibility into customer service operations. Observe.AI technology includes agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to contact centers. | N/A |
| Observe.ai | |||||||||||
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| Editions & Modules | No answers on this topic | ||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | ||||||||||
| Additional Details | Contact vendor for pricing information. | ||||||||||
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| Observe.ai | |
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| Considered Both Products | Chose Observe.ai Observe.ai provided our business a pricing structure that was attainable with our required ROI. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
No answers on this topic | |
| Delivers good value for the price | |
No answers on this topic | |
| Happy with the feature set | |
No answers on this topic | |
| Lived up to sales and marketing promises | |
No answers on this topic | |
| Implementation went as expected | |
No answers on this topic | |
| Observe.ai | |
|---|---|
| Likelihood to Recommend | 9.3 |
| Likelihood to Renew | 10.0 |
| Usability | 10.0 |
