Odoo CRM vs. Zendesk Sell
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Odoo CRM | Score7.9 out of 10 | N/A | Odoo is an open-source CRM software boasting over 5 million users. With it, sales teams can keep track of top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and create marketing campaign automation to increase their overall sales performance. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into Odoo as a fully integrated app. | $31.10 per month per user |
 Zendesk Sell | Score8.8 out of 10 | N/A | Zendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. Zendesk Sell can be extended with Reach, a lead generation and engagement tool that automates the process of finding and keeping leads interested, so reps can focus more on building relationships and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk… | $19 per seat/month billed annually |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | The Standard and Custom plans include the Odoo apps for a single fee. | — | ||||||||||||||
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Integrations with 3rd-party Software |
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| Odoo CRM | Zendesk Sell | |
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| Likelihood to Recommend | 6.5 | 10.0 |
| Likelihood to Renew | - | 9.0 |
| Usability | 7.0 | 8.9 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | 5.0 | 8.8 |
| Online Training | - | 7.0 |
| Implementation Rating | - | 8.0 |
| Configurability | - | 10.0 |
| Ease of integration | - | 10.0 |
| Product Scalability | - | 10.0 |
| Vendor post-sale | - | 10.0 |
| Vendor pre-sale | - | 10.0 |