Omada Identity Suite vs. SailPoint Identity Security Cloud

Omada is with very good and user-friendly interface.
There are various access management best practices available and recommended to
choose and configure easily.
The system works smoothly and is very reliable.
The Omada product team is frequently enhancing it and listens to customer
feedback.
There are out of the box integration capabilities with the most popular systems
on the market

Incentivized

We are happy with the management of the Id, accounts where the user can request any access easily. Also the many connector which Sailpoint is offering in order to onboard lots of applications is quite helpful. The access review module has also have been improve so that large campaigns can we work out easily.

Where we see some improvement is on the UI as here it is not so intuitive for the end user, so that we need to make lots of communications and training so that the user is able to understand how to use it.

For the administration and creation of roles it also would be great to have some improvements here to make it more easily its management.

• Omada has very reliable integration capabilities with wide range of system.
• Omada's application performance is stable and without any problems since its implementation back in 2022.
• Omada's UI is very intuitive for onboarding new application or policy group.

Incentivized

• The access request work flow and back end process is exceptional. It effectively manages all of the various pieces of a request and presents the completed request to the provisioning agent as a single record. This is very helpful to the efficiency of the process since the provisioning agent only sees the completed request rather than seeing each component as it is approved. Other systems deliver the various request components to provisioning as they are approved but cannot be provisioned without all the components. Thus creating complexity for the provisioning agent and impacting the SLAs with what looks like a delay with the provisioning process.
• The system is robust enough to effectively handle the scale that we need. With 750+ applications, 24,304 individual entitlements to select from, and an average of 10,200 request transactions per month. We have never had any performance issues.
• The system flexible enough to accommodate our complex business needs without needing to customize the base system. We have been able to add significant functionality to the system in order to support the business needs by extending the code rather than altering the base code. This has enabled a simple upgrade of the system without having to re-apply code enhancements.

Incentivized

• In Omada there is no convenient way to track or monitor the progress and status of authorization requests that are raised by other users or even for mine.
• There is no way to extend the validity of multiple Contractor/External user accounts by line manager and have to extend them one by one.
• Without custom development there is no way to create parallel access approval workflows.

Incentivized

• Technical adoption requires a high level of training and experience by the implementing teams.
• SailPoint and partners offers very good training courses which I think are very good. An area of improvement can be in providing cloud VMs that users can work with to learn the IIQ tool more effectively at their own pace.

Incentivized

Omada is with very good and user-friendly interface.
There are various access management best practices available and recommended to
choose and configure easily.
The system works smoothly and is very reliable.
The Omada product team is frequently enhancing it and listens to customer
feedback.
There are out of the box integration capabilities with the most popular systems
on the market

Incentivized

Overall usablity is excellent. The product is capable of performing all the expected tasks for a IAM solution.

Incentivized

Support for Customizations is very limited.

Incentivized

Implementation was done correctly and all the requirements were met.

Incentivized

Omada is
providing the desired functionalities that meet our needs as a standard
features. The only custom development that we have identified that is going to
be needed is related to a very specific process that would require development
with any other solution that we might go for.
The product appears to be highly configurable and is more than we
expected from such product. Standard
functionality to maintain Business roles from the user interface and
also to
do a mass changes to business roles via CSV uploads.Integration
with SAP GRC for SOD compliance.

Incentivized

SailPoint is a more customizable solution than Okta, it is also not just a cloud application. Our use of IIQ to manage external suppliers via Azure AD guest accounts was not available on other platforms at the point of deployment. The integration with SAP and other Microsoft services is also second to none.

Incentivized

• Omada has allowed introduction of self-service access requests by end-users.
• Since we moved from SAP IDM to Omada, we were able to onboard all local and global applications to Omada.
• The intuitive administration of Omada features allowed us to reduce the technical external consultants involvement.

Incentivized

• The ability to automate the employee onboarding processes greatly reduces the staffing requirements for account creation and access assignment
• The self-service capabilities for the account registration and password management tasks have greatly reduced the number of calls to our Help Desk
• The role mining capabilities have reduced the amount of time required to assign and update our user application set mapping