Omnify vs. Zen Planner

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Omnify
Score 9.3 out of 10
N/A
With Omnify’s Membership Management Software, users can streamline aspects of a business - be it bookings for services, membership management, discounts, or automating recurring payments. Omnify’s suite of functions is designed to not only ease administrative operations but also to enhance customer experience and engagement. The vendor boasts over 5000 facilities in 50+ global locations using Omnify to save time and to give their clients the attention they deserve.
$0
Up to 2 members & 100 clients
Zen Planner
Score 7.0 out of 10
N/A
Zen Planner is a comprehensive member management software for gyms, affiliate gyms, martial arts schools, MMA schools and fitness studios. The vendor says this solution provides everything necessary to turn the user’s passion into a successful business. With integrated payment processing and automated billing, a self-service Kiosk iPad App, an engaging Member App for Android and Apple devices, scheduling, automations, Advanced Workout Tracking, belt and skill tracking, site templates and…N/A
Pricing
OmnifyZen Planner
Editions & Modules
Free
$0.00
Up to 2 members & 100 clients
Growth Pro
$149.00
per month Upto 5 members
Accelerate Pro
$349.00
per month Upto 10 members
Scale Pro
$599.00
per month Upto 10 members
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Offerings
Pricing Offerings
OmnifyZen Planner
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing on commercial plans.Zen Planner offers straightforward, no-nonsense pricing plans for fitness businesses. Pricing is based off the number of active members your fitness business currently has. Pricing plans start at $75 a month. There are no contracts, startup fees or hidden fees, and key features like payment processing and workout tracking are included in the monthly plan.
More Pricing Information
Community Pulse
OmnifyZen Planner
Considered Both Products
Omnify
Chose Omnify
Haven't used any other product like this. In our search for this product, we did look at a few others and they all didn't seem as customizable as Omnify.
Chose Omnify
I used the other product through a large Parks and Recreation Organization. Omnify is much easier to set up and use.
Chose Omnify
I looked at software based systems for access control, etc. none of them could provide all of the features and usability for both the end user and host that Omnify could. Other, similar web/cloud based services are not as flexible or customizable. Omnify knows that everyone's …
Chose Omnify
Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more …
Chose Omnify
The Omnify price point makes it very competitive against its competition. Their great customer service also ensures your issues get dealt with (almost always) in a timely manner. The main thing is to ensure it ticks all the boxes (or as many as possible) for what you want the …
Chose Omnify
When our business first opened, I attempted to use the booking services provided by our Go Daddy web services. It was difficult to coordinate across medias. Omnify has performed well in all of our necessary services and business needs.
Chose Omnify
We did not like Sign Up Genius because it had limited functionality and was less organized. It also was not nearly as user-friendly.
Chose Omnify
Mindbody was way too expensive and overly complicated for our needs. Omnify allowed us to select a package that only contained the needed functionality.
Zen Planner
Chose Zen Planner
I switched from Mindbody because their costs were adding up, and I wanted to have the ability to have the students log in to track attendance. If I wanted a certain feature, I had to upgrade, then downgrade if I wasn't using it. ZenPlanner is paid by the number of students, not …
Best Alternatives
OmnifyZen Planner
Small Businesses
Kajabi
Kajabi
Score 8.6 out of 10
Kajabi
Kajabi
Score 8.6 out of 10
Medium-sized Companies

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Enterprises

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User Ratings
OmnifyZen Planner
Likelihood to Recommend
9.3
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
8.3
(0 ratings)
-
(0 ratings)
Support Rating
8.3
(0 ratings)
-
(0 ratings)
User Testimonials
OmnifyZen Planner
Likelihood to Recommend
Shailja Rohillah, of Omnify, went above and beyond to respond quickly and did everything she could to accommodate my needs. Even when the exact thing I wanted, was not an option, Shailija not only found a work around but put the time in herself to address my need.
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I have used Zen Planner at 3 different Jujitsu schools. Every school that has used it, has had great success in keeping their attendance records straight for their students. This is great when promotions are coming up, or special seminars that need to reach everyone. I don't know that Zen Planner is a great product for places that don't need to communicate with their clients on a regular basis.
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Pros
  • Customer support. Every time I had a question I got prompt, friendly, and knowledgeable help.
  • Ease of set-up. I had no prior experience in the tool and set up our schedule and our users in 1 evening.
  • Pleasant user interface. It was easy to read, easy to customize (even in the "cheap" version), and overall very professional.
  • Rapid development cycles. We seemed to get new and exciting functionality every 1-2 weeks.
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  • Being able to log in from a phone saves quite a bit of time
  • If I want to see if there is an upcoming class I can check in on the app
  • I can have multiple accounts for any company that uses Zen Planner without having to download a separate app to log in.
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Cons
  • We would love to have more specific options for restricting the number of times a client can book a reservation per week.
  • It would be very beneficial for admins to be able to book clients in advance for classes that are not available to the mass clientele yet.
  • We would like to be able to edit client's email addresses. Several of our members have typos in the emails provided, so they aren't receiving confirmation emails and they can't log in, so they have to make new accounts.
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  • The kiosk (attendance) interface seems to be lagging.
  • A stronger android app.
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Likelihood to Renew
No answers on this topic
No questions about that, I'm with Zen Planner for a while! They have everything I need and more.
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Usability
I'd give it a 10 except it didn't always render well on mobile devices, which caused some frustration for users. Otherwise it was easy to use, easy to manage, easy to make it look like "our" site, and very pleasant.
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No answers on this topic
Support Rating
Omnify's customer service has been pretty much always on point. Their chat feature is a great way to keep track of past communications and follow up on recurrent issues, and their response time is most of the times very quick.
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No answers on this topic
Alternatives Considered
I looked at software based systems for access control, etc. none of them could provide all of the features and usability for both the end user and host that Omnify could. Other, similar web/cloud based services are not as flexible or customizable. Omnify knows that everyone's business isn't the same and has a skilled team of customer care folks ready to do whatever is needed to help you succeed.
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I have not used any product that are similar to Zen Planner in any way.
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Return on Investment
  • Pricing point at the beginning allowed for growth.
  • Margins started shrinking as pricing went up though.
  • Ability for online booking & payments allows to save on front desk staff.
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  • Zen Planner has cut the time I need to wait in line to sign in. I can do this right from my phone without any issues.
  • Being able to track my progress and seeing special classes that will be coming up is a great way to find out, without having to go into the school and ask
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ScreenShots

Omnify Screenshots

Screenshot of the Omnify service storeScreenshot of the new frontdeskScreenshot of the CRM for service businessesScreenshot of where to automate scheduling and bookingsScreenshot of some mobile views, including client details, subscriptions etc

Zen Planner Screenshots

Screenshot of Detailed Member InformationScreenshot of Instructor BiosScreenshot of Advanced Workout TrackingScreenshot of Retail Sales & Inventory ManagementScreenshot of Embedded SchedulesScreenshot of Quick Check-Ins