ON24

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ON24
Score 8.8 out of 10
N/A
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.N/A
Pricing
ON24
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
ON24
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ON24
Considered Both Products
ON24
Chose ON24
Based on Client requirements we have used Third party live event softwares. Since all those having similar functionality relating to Live event. But some have different and high features.
Some other software have easy navigation and Separate Hub for Some workspaces and some have …
Chose ON24
The best part in my view is running in a browser. This is such a great thing because you get around companies having firewall or security software that can block it from running properly.
Chose ON24
Adobe Marketo Engage and Zoom Events & Webinars
Chose ON24
From what I've seen, ON24 is built specifically to meet the needs of event marketing (or marketing generally), versus the other platforms which are more about simply providing a mechanism to hold virtual meetings. The integration with sales and marketing systems is really …
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ON24 is better than an average videoconference app because it's a holistic software that specializes in events in particular, so it's more engaging for the audience. It's different from Blackboard Collaborate because even though Blackboard Collaborate is great for college …
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ON24 is way better than BlueJeans and Live. We are happy that we found you!
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ON24 is a 3rd party virtual event integrated with Marketo Since we can not conduct event in Marketo ON24 full promo Marketo template clone ON24 URL, ON24 base link, event id and key tokens (event details given by marketer) ON24 Attendee Webhook trigger Once email is sent in …
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It is more expiensive but the easiest to use. I think once we get Hubspot integrated properly, we will like it the best! If you have the money I think it is the best choice!
Chose ON24
We selected ON24 because it offers a great experience for presenters and attendees of events.
Chose ON24
We have used In-expo way back in the day :) they did not provide the same support or confidence that ON24 has. We got with ON24 and have never looked back!
Chose ON24
ON24 provides way more opportunities for customization of the virtual spaces. ON24 has an efficient process for uploading resources and making them accessible to the attendees. ON24 has more protection measures to ensure only registered clients can attend the sessions. ON24 …
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Stream go is a smaller organisation but their ability to offer in event support as standard at no extra cost is to be applauded and very much essential when we have different people putting events on all of the time. ON24 may be better suited to large global organisations, …
Chose ON24
ON24 had the best CRM integrations and just marketing in mind, in general, more than the other options.
Chose ON24
GoToWebinar outperforms all of the products I have used, and is much more cost effective.
Chose ON24
I think when it comes to the list of features that you want for your webinar platform, ON24 checks more boxes than any other provider. It's not perfect. We will likely use a different platform when we need the audience to be able to come off mute but that's really our only …
Chose ON24
ON24 offers way more branding and personalization options then GoTo did in the past. We currently are really able to set up the webinar consoles to our branding. Next to that On24 offer more engagement options. Also the reporting both per event and on account level are more …
Chose ON24
No comparison when it comes to features, pricing, and flexibility. ON24 continues to demonstate that it's a leader in the virtual event space.
Chose ON24
ON24 is an overall immersive client experience. Our firm values the ability to completely brand each element of the event, from registration, email communication and the full event console. We also find the Certification tool to be instrumental in our continuing legal education …
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Much better than Webex, due to its interactive and customizable interface and integration with Vuture.
Chose ON24
Better technology and scalable for more attendees.
Chose ON24
With both the other platforms, they don't always show up on calendars as well as ON24 does.
Chose ON24
We previously hosted our webinars on Zoom, which was a much less interactive format and not really scaled for such large-scale events that we have been hosting. The On24 consoles are really great and we are able to have links to share with our audience. The on-demand format …
Chose ON24
I previously used Big Marker a great entry level option with minimal reporting and customization options. ON24 offers much more in both areas.
Chose ON24
Teams can be considered a competitor for ON24. It is free for us to use. However, it does not allow for the same level of analytics or customization. There is no back-end area for the presenters that allows for better control of the presentation. Cheaper, but misses on a lot of …
Features
ON24
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
ON24
7.9
Ratings
5% below category average
Responsive Design for Web Access8.20 Ratings
Mobile Application7.30 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.20 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
ON24
7.2
Ratings
17% below category average
Calendar integration8.30 Ratings
Meeting initiation7.00 Ratings
Integrates with social media2.00 Ratings
Record meetings / events8.50 Ratings
Slideshows8.60 Ratings
Event registration9.00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
ON24
8.5
Ratings
3% above category average
Live chat7.00 Ratings
Audience polling9.30 Ratings
Q&A9.10 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
ON24
8.3
Ratings
1% below category average
User authentication8.00 Ratings
Participant roles & permissions8.40 Ratings
Confidential attendee list8.40 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
ON24
8.2
Ratings
3% below category average
Branding options8.70 Ratings
Integration to Marketing Automation7.80 Ratings
Attendee list export8.20 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
ON24
8.0
Ratings
4% below category average
Email marketing7.80 Ratings
Audience engagement8.20 Ratings
Event analytics8.10 Ratings
Best Alternatives
ON24
Small Businesses
Whova
Whova
Score 8.9 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.5 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.5 out of 10
All AlternativesView all alternatives
User Ratings
ON24
Likelihood to Recommend
8.7
(0 ratings)
Likelihood to Renew
7.5
(0 ratings)
Usability
5.7
(0 ratings)
Availability
6.8
(0 ratings)
Performance
2.2
(0 ratings)
Support Rating
5.5
(0 ratings)
In-Person Training
9.1
(0 ratings)
Online Training
3.8
(0 ratings)
Implementation Rating
1.0
(0 ratings)
Configurability
2.7
(0 ratings)
Ease of integration
1.0
(0 ratings)
Product Scalability
8.9
(0 ratings)
Vendor post-sale
9.0
(0 ratings)
Vendor pre-sale
1.0
(0 ratings)
User Testimonials
ON24
Likelihood to Recommend
Having a platform where you can engage customers. It’s not only about the presentation, the polling, and customer engagement allows us to get feedback from customers. A major win for us is that it requires zero software to be downloaded. Running it within the browser window is such a huge impact. When webinar providers have software involved there could be issues with the end user trying to install and run it due to security settings or software.
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Pros
  • Webinars hosted in ON24 run smoothly and never lag, and the help desk is very responsive.
  • Detailed analytics in every field include surveys, unique clicks, and downloads.
  • Registration details and multi-registration links in ON24 are very helpful and allow us to add additional registration fields and restrict certain domains.
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Cons
  • ON24 sometimes does not work well with some of our clients firewall and VPN if they are attempting to join from their office.
  • ON24 can sometimes freeze and our trainers are unable to resolve the issue and are forced to reschedule the session or move to another platform available.
  • ON24 does not track the correct data for our number of registrants for forums events. So, the analytics component is not valuable to us.
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Likelihood to Renew
Our Marketing team has seen significant time savings with the number of webinars we produce since using ON24. It's very scalable, and the onboarding and training for a new team member is fairly easy. The customer support of the ON24 team has also been impressive. They also release new feature on a fairly regular basis, and the webinars they do focused on customers are beneficial.
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Usability
97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
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Reliability and Availability
ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
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Performance
Loading depends on how large the files in the webinar for us - sometimes it takes up to an hour to upload and that impacts the loading when the webcast is playing. Overall I'm happy with the performance, however if integrated with other systems it does tend to slow down the process
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Support Rating
ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
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In-Person Training
Most points of relevance were covered as far as I can remember.
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Online Training
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
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Implementation Rating
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
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Alternatives Considered
We selected ON24 due to organizational alignment and tool consolidation but I am more than happy with the decision to move over to this tool. It has been by far the easiest and least frustrating webinar tool I have used in 5+ years of digital marketing. It allows me to bring the product marketers asks closer to reality.
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Scalability
The ON24 platform is straightforward to use and train clients on, which is a huge plus. Clients appreciate its features and simplicity. Internally, we receive valuable analytical data from webinar events, enabling the organization to make data-driven decisions. This helps us optimize strategies and drive success for B2B businesses effectively.
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Return on Investment
  • By holding more webinars (and promoting them beyond our existing client database), we have generated thousands of new contacts.
  • The ease of use has enabled us to add an additional tool to our marketing toolbox without having to hire deep webinar/events specialists.
  • The integration with Salesforce has enabled our relationship owners to see how engaged their client contacts are.
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ScreenShots

ON24 Screenshots

Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.