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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oncontact CRM (discontinued)

    Score4.8 out of 10
    N/AOnContact was customer relationship management software for sales and marketing automation, available through either cloud or on-premise deployment. It was acquired by Workwise LLC, which was in turn acquired by Aptean, and is no longer available for sale.N/A
    Pricing
    Oncontact CRM (discontinued)
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Oncontact CRM (discontinued)
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Oncontact CRM (discontinued)
    Considered Both Products
    Discontinued Products
    Chose Oncontact CRM (discontinued)
    • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Oncontact CRM (discontinued)
    Sales Force Automation
    Comparison of Sales Force Automation features of Oncontact CRM (discontinued)
    Feature
    Oncontact CRM (discontinued)
    5.0
    2 Ratings
    Customer data management / contact management4.82 Ratings
    Workflow management4.32 Ratings
    Territory management4.82 Ratings
    Opportunity management5.32 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings
    Contract management3.92 Ratings
    Quote & order management3.92 Ratings
    Interaction tracking4.32 Ratings
    Channel / partner relationship management4.82 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oncontact CRM (discontinued)
    Feature
    Oncontact CRM (discontinued)
    3.5
    2 Ratings
    Case management5.32 Ratings
    Call center management4.32 Ratings
    Help desk management1.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oncontact CRM (discontinued)
    Feature
    Oncontact CRM (discontinued)
    8.5
    1 Ratings
    Lead management8.01 Ratings
    Email marketing9.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oncontact CRM (discontinued)
    Feature
    Oncontact CRM (discontinued)
    9.0
    1 Ratings
    Task management9.01 Ratings
    Reporting9.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oncontact CRM (discontinued)
    Feature
    Oncontact CRM (discontinued)
    8.7
    1 Ratings
    Forecasting9.01 Ratings
    Pipeline visualization8.01 Ratings
    Customizable reports9.01 Ratings
    Customization
    Comparison of Customization features of Oncontact CRM (discontinued)
    Feature
    Oncontact CRM (discontinued)
    4.9
    2 Ratings
    Custom fields4.32 Ratings
    Custom objects4.32 Ratings
    Scripting environment3.92 Ratings
    API for custom integration7.01 Ratings
    Security
    Comparison of Security features of Oncontact CRM (discontinued)
    Feature
    Oncontact CRM (discontinued)
    10.0
    1 Ratings
    Single sign-on capability10.01 Ratings
    Role-based user permissions10.01 Ratings
    Social CRM
    Comparison of Social CRM features of Oncontact CRM (discontinued)
    Feature
    Oncontact CRM (discontinued)
    7.0
    1 Ratings
    Social data7.01 Ratings
    Social engagement7.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oncontact CRM (discontinued)
    Feature
    Oncontact CRM (discontinued)
    7.0
    1 Ratings
    Marketing automation7.01 Ratings
    Platform
    Comparison of Platform features of Oncontact CRM (discontinued)
    Feature
    Oncontact CRM (discontinued)
    8.0
    1 Ratings
    Mobile access8.01 Ratings
    User Ratings
    Oncontact CRM (discontinued)
    Likelihood to Recommend
    4.8
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)