OneDesk vs. Trello
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 OneDesk | Score8 out of 10 | N/A | OneDesk, from the company of the same name in Montreal, combines Help Desk & Project Management software into a single application. The solution includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow the user to serve customers while working on projects in the same platform. | $55 per month |
 Trello | Score8.4 out of 10 | N/A | Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control. | $6 per month per user |
| OneDesk | Trello | |||||||||||||||
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| Editions & Modules |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | For any number of user licences, you can choose to pay the monthly price and cancel at any time. If you would like to pay annually in advance, we thank you by giving you 2 months free per year. | A discount is offered for annual billing and for larger numbers of users. | ||||||||||||||
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| Project Management |
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| Professional Services Automation |
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| OneDesk | Trello | |
|---|---|---|
| Likelihood to Recommend | - | 9.8 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 9.6 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | - | 10.0 |
| In-Person Training | - | 10.0 |
| Implementation Rating | - | 8.0 |
| Configurability | - | 5.0 |
| Product Scalability | - | 10.0 |
| Vendor post-sale | - | 10.0 |