OneDesk vs. Whimsical

OneDesk

Whimsical

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
OneDesk	Score 8.0 out of 10	N/A	OneDesk, from the company of the same name in Montreal, combines Help Desk & Project Management software into a single application. The solution includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow the user to serve customers while working on projects in the same platform.	$9 Paid Annually
Whimsical	Score 8.5 out of 10	N/A	Whimsical is a visual workspace application from the company of the same name in Denver, allowing users to create collaborative wireframes, mindmaps, flowcharts, and sticky notes.	$12 per month per editor

Pricing

OneDesk

Whimsical

Editions & Modules

Per User Per Month (Billed Annually): $9
Paid Annually
Per User Per Month (Billed Monthly): $11
Paid Monthly

Pro: $12
per month per editor
Business: $18
per month per editor
Enterprise: $240
per year per editor

Offerings

Pricing Offerings
OneDesk	Whimsical
Free Trial
Yes	No
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

For any number of user licences, you can choose to pay the monthly price and cancel at any time. If you would like to pay annually in advance, we thank you by giving you 2 months free per year.

17% discount for annual billing on Pro and Business plans.

More Pricing Information

Community Pulse
	OneDesk	Whimsical
Considered Both Products	OneDesk No answer on this topic	Whimsical TB Tehleel Bashir Product Manager Chose Whimsical Figma, Miro and Excalidraw+ Incentivized Helpful? Vincent Po MD & Head of Global Marketing Chose Whimsical Clickup's mind mapping tool was very basic and hard to use from my perspective. Whimsical was by far easier and did what I wanted for a SaaS/cloud-based mind mapping tool. Xmind is fine as a desktop app, but updating the app was a pain whereas, with Whimsical I don't have to … Incentivized Helpful? Verified User Anonymous Chose Whimsical Miro has a slight edge in UI but Whimsical is not far behind. Incentivized Helpful? Verified User Anonymous Chose Whimsical Whimsical is so much easier and has a better interface, so I think it's more suited to our workflow if compared to other tools like Google Charts. I really love this tool and I'm looking to learn and use it even more, as it helps us optimize our time, planning, and delivering … Incentivized Helpful? Verified User Anonymous Chose Whimsical Whimsical is much easier to learn than Lucidchart. We had coworkers up and running on Whimsical with little to no training. It's intuitive and just makes sense and it never freezes or times out, unlike some other tools we've used in the past. The monthly cost is also … Incentivized Helpful? Verified User Anonymous Chose Whimsical I like the wireframing/web mockups a little better in Whimsical. I still do use Miro for some other uses (simple sprints/onboarding exercises). Incentivized Helpful? Verified User Anonymous Chose Whimsical Whimsical nails early stage project exploration. Whether it’s mapping, wire-framing, or simply whiteboard collaboration, Whimsical provide a flexible toolset that puts you and your team in the correct mindset to explore ideas without feeling committed to a specific direction. … Incentivized Helpful? Sarah Littlefield Chief Strategy Officer (CSO), UX design Chose Whimsical I've tried a few different services similar to Whimsical, and like the simplicity of Whimsical - as it's very easy to learn how to use and begin creating. The price is also better than a lot of competitors. There are quite a few options for creating wireframes, flowcharts and … Incentivized Helpful? Brianne Matthias Member Services Administrator Chose Whimsical Whimsical has a flexible interface and a more cost-friendly plan than Lucidchart. Whimsical allows you all the room to create whatever comes to mind in one space, whereas with other products, you have to create a separate document to use the different functions. Other apps like … Incentivized Helpful? Andrea Hester Director Of Operations Chose Whimsical Whimsical is simpler and easier to use than InVision. Not as many design capabilities, but much better interface. Incentivized Helpful?

Best Alternatives
	OneDesk	Whimsical
Small Businesses	Stackby Score 9.0 out of 10	Stackby Score 9.0 out of 10
Medium-sized Companies	InEight Score 8.3 out of 10	InEight Score 8.3 out of 10
Enterprises	InEight Score 8.3 out of 10	InEight Score 8.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	OneDesk	Whimsical
Likelihood to Recommend	- (0 ratings)	9.0 (0 ratings)
Usability	- (0 ratings)	8.0 (0 ratings)
Support Rating	- (0 ratings)	5.7 (0 ratings)

User Testimonials
	OneDesk	Whimsical
Likelihood to Recommend	No answers on this topic	It's extremely well-suited for rapid wire-framing of concepts, as product teams can quickly collaborate on any idea and create a visual blueprint of it. Whimsical could provide more intuitive feature prioritization templates. The current templates lack the necessary detail and could be further enhanced from a UI/UX standpoint. Incentivized TB Tehleel Bashir Product Manager Read full review
Pros	No answers on this topic	Simple to use Tons of uses Can be customized with themeing Can organize all your boards pretty much however you want Incentivized Verified User Anonymous Read full review
Cons	No answers on this topic	It can be a little frustrating trying to line things up exactly right but that's probably more user error than anything Incentivized Verified User Anonymous Read full review
Usability	No answers on this topic	Whimsical is overall very easy to learn and remember. One issue with the usability occurs when you attempt to move connected boxes around the workspace. Frequently connections break or do not add easily, causing further disconnects. You can manually fix these issues, but it's a oprobem that seems would have an easy fix Incentivized Sarah Littlefield Chief Strategy Officer (CSO), UX design Read full review
Support Rating	No answers on this topic	I reached out to support, as I was interested in possibly investing in the organization, and they quickly and happily informed me they are a bootstrap organization and do not take on investors at this time. The swift response and information readily available for my consumption was extremely helpful and shows how solid the team behind it is. Incentivized Brianne Matthias Member Services Administrator Read full review
Alternatives Considered	No answers on this topic	ClickUp's mind mapping tool was very basic and hard to use from my perspective. Whimsical was by far easier and did what I wanted for a SaaS/cloud-based mind mapping tool. Xmind is fine as a desktop app, but updating the app was a pain whereas, with Whimsical I don't have to worry about that. Also, I wanted to continue working on a mind map wherever I was, even if I didn't have my laptop or device with me and Whimsical allows me to do that. Incentivized Vincent Po MD & Head of Global Marketing Read full review
Return on Investment	No answers on this topic	We've been using free version, so it's a no brainer. As it helps us focus on the information organization process, we don't lose time redoing work due to the lack of planning before doing design or code. We can collaborate on the same project, so it's easier to get things done as we're working from home as well. Incentivized Verified User Anonymous Read full review
ScreenShots	OneDesk Screenshots