TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Opensend

    Score9.5 out of 10
    Small Businesses (1-50 employees)
    Opensend is a SaaS data platform that helps website owners identify their anonymous visitors, even if they don't make purchases or fill out forms. This enables brands to retarget unknown web visitors through various channels (email, ads, postal) to increase conversions.

    $500

    per month per seat

    Retention.com

    Score8.7 out of 10
    N/ARetention.com is a Shopify e-commerce solution for increasing conversions, by aiming to eliminate shopping cart abandonment. The identity resolution platform is used to capture the emails of up to 30% of anonymous store visitors and send them abandonment flows.N/A
    Pricing
    OpensendRetention.com
    Editions & Modules
    Tier 1 - Direct to Consumer
    $500
    per month 2,000+ emails, 10-50k monthly visitors
    Tier 2 - Direct to Consumer
    $1000
    per month 4,300+ emails, 50-150k monthly visitors
    Tier 3 - Direct to Consumer
    $2000
    per month 9,500+ emails, 100-300k monthly visitors
    Tier 1 - Business to Business
    $5,988
    per month 1,000 Contacts per month
    Enterprise - Direct to Consumer or Business to Business
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    OpensendRetention.com
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    OpensendRetention.com
    Considered Both Products
    Opensend
    Chose Opensend
    While we had partnered with Retention.com a while back, Opensend is a bit easier of a platform to manage and we've seen greater success
    Incentivized
    Chose Opensend
    Higher quality email addresses, Super easy to use and implement, great customer support, the quality of the emails that Opensend provides is much higher than that of their competitors, which helps with deliverability and revenue. IT also makes sure that we aren't sending emails …
    Incentivized
    Chose Opensend
    We were seeing higher spam rates with our previous platform and not as many conversions from the leads
    Incentivized
    Chose Opensend
    Much better, no legal issues, and a better white-glove team/service.
    Incentivized
    Chose Opensend
    Opensend is a set-it-and-forget-it money making machine that runs 24/7 in the backend. If we really wanted to, we could have just installed it and forgotten about it, but once we started seeing the results we realized we could be doing a lot more with this tool. Thankfully …
    Incentivized
    Chose Opensend
    It's sick. It was easy to install and was the biggest no brainer of all time. Set and forget.. for incremental growth and revenue.
    Incentivized
    Retention.com
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    OpensendRetention.com
    Likelihood to Recommend
    9.5
    (9 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (9 ratings)
    -
    (0 ratings)