Arcsight by OpenText vs. Rapid7 InsightConnect

In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.

Incentivized

This is perfect for an IT department with minimal staff. Security is usually an afterthought in small IT departments. If you have a dedicated security team, then something like this could be replaced with something more complex. The features it comes with are aimed toward a team that doesn't monitor and change things all the time. It's more of a set it and let it handle the rest type.

Incentivized

• User friendly interface.
• Easy to create queries and rules to make all the things automatic.
• Backup, maintenance and support of this product are always nearly perfect.

Incentivized

• Offers pre-built integrations with multiple common alerting tools
• Offers pre-built workflows for multiple common tools
• Easy to create custom workflows and integrations

Incentivized

• ArcSight is a really complex tool, but it's not that easy to implement and maintain.
• Troubleshooting issues on ArcSight can be hard if you have a large environment.

Incentivized

• It would be great if Rapid7 InsightConnect could be configured based on pre determined specifications when installing the agent.
• We've noticed that at times, there are certain network parameters needed in order for Rapid7 to collect and report data efficiently.
• Sometimes there are issues with the discovery scan in Rapid7 making it hard to configure in the beginning.

Incentivized

Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.

Incentivized

It's incredibly easy to set up, to use, to detect threats. It's easy to change, tweek and very quick to resolve all issues

Incentivized

If you go for platinum support, it's good as you have priority for support. They will take remote control of your machines and troubleshoot. Also, they arrange requirement SEM depending on the issue.

Incentivized

We are currently using Elastic search as well for better management of our devices and to keep all the loopholes filled that have been created around the non-upgraded version of Arcsight Enterprise Manager. Elastic searches have the latest mechanism to fetch logs and correlated data, as well as process them in a more useful way.

Incentivized

In our opinion, Rapid7 InsightConnect was a better choice for our environment as we were able to roll it out efficiently. Also the monitoring tools and reporting were easier to use and read. CrowdStrike appeared to be harder to install from a client standpoint and also we felt that Rapid7 fit our budget a bit better for the value we getting.

Incentivized

• It is recommended for handle small enterprises.
• Cant integrate any threat intel tool so we majorly works through filters.
• It is slow takes time for large searches.

Incentivized

• Scans for newer vulnerabilities require additional support due to the increased risk posed by long dwell times.
• Violations stopped at 4% per month and growing.
• Compatibility with networks that may improve in the future.

Incentivized