OpenText Dimensions CM vs. Service.Direct
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 OpenText Dimensions CM | Score8 out of 10 | N/A | Dimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText. | N/A |
 Service.Direct | N/A | N/A | Service.Direct is a SaaS solution for service management. Developed by the Dutch MSP Acknowledge Benelux B.V., it is primarily used in the IT domain, with implementations in other domains as well, such as Human Resources and Contract Management. The solution consists of a web portal for service operators, a self-service web portal for customers or employees, a plug-in for MS Outlook and a configuration tool for administrators. Based on a flexible workflow engine, a versatile form… | $70 per month per seat |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| OpenText Dimensions CM | Service.Direct | |
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| Likelihood to Recommend | 9.0 | - |