MailStore by OpenText vs. Sonian (discontinued)

We have had a couple of legal inquiries which required us to review emails for a user or users. Using the Barracuda Cloud Archiving Service, we have been able to perform searches quickly, narrowing or expanding the search criteria is easy, resulting in exactly what we were looking for. This has saved us with claims for collections, as well as a couple of legal HR matters. It is my trusted go to application.

• Granular searches
• Results are fast and easy to read through
• Searches can be saved for future

• It's not possible to integrate the Sonian archive with Outlook. The outlook add-in allows users to quickly retrieve items that have been archived, directly from their Outlook client.
• Sonian does not currently offer email management systems such as Email continuity, spam protection etc., which you can get through other archiving suppliers as an all-in-one bundled solution with email archiving included.

Incentivized

It performs as expected with no exceptions.

We only need support when initially setting it up. We really have not had to call for user or help support on this product. It has always worked and is always easy to use.

Sonian is a pure SaaS solution and is easy to manage and use. It's cost effective and does exactly what it says on the tin

Incentivized

• We have been able to reduce a lot of store space by moving all PST files to the archiver.
• Users love how easy it is to find old emails that were deleted long ago.
• Some users now rely on this service