OpenText MBPM vs. Winshuttle

OpenText MBPM is well suited for rapid application development where process workflows are well designed in a detailed environment. A servicing organization could benefit from being able to manage and design complex case management processes and applications. It is not suited for the automotive industry where complex custom engineering processes exist within product engineering (vehicle) and manufacturing plants.

Incentivized

It is easy to use. No technical backgroud required. Works extremely well in SAP GUi environments. Need to improve capabilities in scenarios involving data grids. Also it has a opportunity to address scenarios in SAP web Applications such as SAP CRM. The license is named user based which is cost effective challenging. Maybe a concurrent based model would be more attractive

Incentivized

• Complex routing of tasks based on calculated criteria
• Linking between tasks and accessing relevant information
• Organising, scheduling and prioritising
• Different views for different people

Incentivized

• "Training" I feel Winshuttle was extremely easy to learn' my team and I went to a week long training class on the uses of the software upon finishing the course we all became internal (company) support as well as expert functional users.
• "Ease of use" once a user learns the basics processes of the software it is functionally very easy to use and if there are problems with in the processing that cannot be supported internally Winshuttle community and support quickly helped clear up those issues, "if they occurred"
• "Processes data FAST" once the transaction is mapped and recorded the user can move through (process) large amounts of data very quickly, saving lots of time by eliminating manual steps.
• "Data Error Correction" through the transactional processing of large amounts of data, nothing is ever perfect, usually during data migration process if a single line fails the process stops, the correction is made to the data and the process starts all over again. Winshuttle data migration process doesn't stop it will provide a list of exceptions upon completion of the data load. It does this by only processing the "good" data and when bad data is encountered it is skipped and an error message is created and added to the data sheet. With this process the user now only has to worry about exceptions that didn't load and also knows why the line failed so making correction are easier and faster.

Incentivized

• The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
• Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
• One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.

• While the tool is flexible you sometimes have to take unconventional routes to get your results.
• More standard templates for the less known modules such as the RE/FX module.
• Incorporating similar Excel formulas prebaked in the template for Transaction (like Query) would be great.

There are other products that seem to be a better fit for future initiatives.

Incentivized

Fantastic tool and honestly the best out there for the particular need. I cannot think of any reason we wouldn't renew as it truly offers the perfect solution to what is often a supremely difficult process. Also, I believe that from a cost perspective it is quite agreeable given the amount of benefit/ROI received

Incentivized

Although it is intuitive to use it does require training

Incentivized

- I have used Winshuttle Transaction and Direct and the interface is simple, intuitive and easy to understand. - Not much technical knowledge of SAP is required before loading the data. - Data can be loaded for any sheet of an Excel spreadsheet - Output messages from Winshuttle are very clear and can be used to as an input to other data loads that use these output data

Incentivized

Great customer service for an API support related query

Incentivized

The winshuttle staff are some of the best in the business. I have been working with them for several years and always have had a positive interaction. There support staff are very knowledgeable. There product managers are very supportive as well and always open to hear feedback on how you like the product and any gaps that you would like to find a solution to better improve the products.

Incentivized

Our design was simple. Originally we implemented two developer licenses, and 2 runner licenses

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.

Incentivized

I do not think - from what I have found - there is a comparative to another product. Winshuttle is in a league of its own. There are some other vendors out there, but I have not found a product that can do what Winshuttle does when it comes to SAP data. Yes, there are other ideas and SAP based answers to data problems, LSMW or ABAP programming and SAP Business Objects or BW. These are all more labor intensive and require IT support to do the builds. The bottom line is, a customer wants a product that allows the business user to be able to meet their data demands with autonomy. And the Cost center owner does not want to break the bank or have a grandstanding deployment of something. Winshuttle products blend right into the stride of the business flow. And it is easy to support internally. I have found these point to be true in my case.

• Easy and convenient access to client configuration information
• It provides numerous built-in controls which are quite useful during rapid development cycles
• It also provides a tremendously rich .NET framework which can be used to tweak the experience to the needs of each individual customer

Incentivized

• It definitely resulted in a positive ROI in corporate finance, with increased efficiencies achieved for closing activities when time is of the essence, especially in those quarter-end and year-end closing activities.
• Posting ROI was realized during cut-over activities by project teams and master data management teams with the utilization of Winshuttle.
• It helps business folks make complex journal entries on an as needed basis, especially when the entry is complex and needs a lot of cost objects for correction or adjustment entries.

Incentivized