| Product | Rating | Most Used By | Product Summary | Starting Price |
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 OpenText Service Manager | Score9 out of 10 | N/A | OpenText™ Service Manager (formerly from Micro Focus) is scalable service desk software powered by machine learning, analytics, and automation. It provides an ITSM platform for standardizing service delivery and support across the enterprise. | N/A |
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| Editions & Modules | No answers on this topic | ||||||||||
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| Entry-level Setup Fee | No setup fee | ||||||||||
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| Considered Both Products | Chose OpenText Service Manager I have seen other products but I have only worked with HPSM. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
No answers on this topic | |
| Delivers good value for the price | |
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| Happy with the feature set | |
No answers on this topic | |
| Lived up to sales and marketing promises | |
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| Implementation went as expected | |
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| Likelihood to Recommend | 9.6 |
