OpenText UFT One vs. Sauce Labs

The tool has evolved to be the market leader in paid GUI testing, at last count, there are over a dozen add-ins (not including subtypes) that can be selected at startup based upon the technology of the application being tested. This includes the standard web types to new mobile applications. It can be plugged into your development tool of choice and reports the results to whatever level you desire.

Incentivized

Access to specific devices is good, as well as access to a specific browser/platform. We are not able to connect our dev environments to Sauce Labs because the devices are put in our VPC. Some versions are not available like iPhone with iOS 12.1. With iOS, there is limited/no support for push notifications without real devices due to Apple's provisioning profiles.

Incentivized

• Integration & Support: a) The way tool integrates with other platforms like .net, mainframe is amazing. It Supports new and legacy web technologies, terminal emulators, and Windows thick client applications. b) It Supports Continuous integration by integrating with Jenkins, Git etc. c) UFT supports cross browser testing & it supports all main browsers like IE, Firefox, Chrome and Apple Safari. d)It’s compatibility with ALM can help store automation execution results back in ALM & even allows us to schedule the automation execution at required date/time.
• Amazing Features: UFT has so many features but at the same time, it is quite easy to learn & it doesn’t take long to train staff on it. Few amazing features which adds lot of value while scripting are:
• a) Test Combinations Generator (TCG) - It helps to create test configurations by using the parameters in tests and their possible values to create multiple possible data combinations.
• b) Insight Recording – It recognizes controls based on their appearance and not their native properties. This can be useful to test controls from an environment that UFT does not support or even from a remote computer running a non-Windows operating system. When UFT runs the test or component, it recognizes the controls in the application by matching them to the images saved with each of the Insight test objects.
• c) UFT has built in reporting features as well as allowing for customized output files showing exactly where a test step failed along with the timestamp.
• UFT supports BPT (Business Process Testing), a component-based testing framework which provides strong and efficient platform to test complete business process manually and automatically combines manual and automation tests with less duplication and its component reusability feature makes the testing process very fast.
• It helps improving efficiency in regression testing and functional testing, in that we automate a lot of repeatable tasks.
• Organization doesn’t need to have a skilled coder to write a basic automation script with UFT.

Incentivized

• Gets good people to work for it. These guys and gals are freed and just want you to succeed.
• Sauce Labs listens to what the customers want. (Though I could still use an AWS East-1, hint-hint.)
• They come to us when we ask, so that is pretty cool.

Incentivized

• Various formats of reporting support should be possible. Right now UFT supports exporting reports in either HTML or PDF in short or detailed format. If exporting reports could be extended to Excel, CSV, XML, XSLT, MHT formats that would be greatly appreciated.
• They should improve performance. There will be performance degradation on the test environment due to long continuous executions of automation scripts which leads to inconsistency of results, a better way to resolve this problem should be addressed at some point.
• Consistency during execution should be maintained.

Incentivized

• Cost: it's a little bit pricey, but I don't pay the bill so I'm not complaining too much there. Overall, I'd say the price isn't ridiculous but it's not inexpensive.
• Logs: I don't find their logs very useful for front-end web tests, I usually refer to my own logs if I have a bug/issue/error that needs investigation.

Incentivized

I love how it's super easy to use. Not only that but it ensures security and it always has great updates to ensure that it continues to be awesome. Also, I love how nice the people there are too. Their support tea is amazing. Anytime, I have a question, they are super speedy to answer.

Incentivized

The ui is clean but there are lots of setting snd options which one must be fully aware so it will aid him/her during scripting

Incentivized

I think Sauce Labs is great and I've been using them since late 2014. With that said, I'm very used to how their interface works and how to get what I need. I think if a brand new user would come in and use it, it would still be easy, but maybe not as easy as it is for me. That's why I rate this area a 9 instead of a 10. Still great though!

Incentivized

Yes, Sauce labs is always there, and it is easy to troubleshoot when you are having any connectivity issue, they always keep you informed when they plan to perform any type of maintenance window on their side in advance, so you can plan and will not affect your current work. I do not recall any outage.

Incentivized

The time where they acquired TestObject and were trying to integrate their services would probably be the most annoying time. Annoying as features were in two separate places (websites) for example. But since the introduction of their unified platform, we haven't run into any issues as of yet and we've used them for at least 5-6 years now.

Incentivized

HPE are quick to reply and it's possible to get through to the actual developers shuold the case warrent it. Their online system allows updates and tracking of all incedents raised.

Incentivized

The support is good for Sauce Labs. It is hard to get an initial response but the support has cleared our issues with Sauce Labs. Sometimes we have to follow up and it's hard to get a hold of the team initially. Once we get a hold of the team, the issues are always resolved.

I am not sure if it's my company that makes getting Sauce Labs integrated into the team difficult or is it Sauce Labs. The process for getting Sauce Labs for a project is quite a tedious process and the information for using Sauce Labs initially is quite lacking. There is little support for getting started

UFT has the advantages of supporting different types of technologies. Different competitive tools were not able to support the wide range of technologies which UFT does. UFT has a strong history and has been ranked one among all the Test Automation tools for quite some time. There is a wide and strong community across the internet.

Incentivized

Firebase is pay per use and so was difficult to work out the true costings, it also felt more developer focussed whereas Sauce Labs had better Appium support for our Automation team. AWS Device Farm appeared to require either Android or iOS and we wanted both, so that wasn't a great fit. It was also not possible to run Cucumber tests on Android in AWS but this may no longer be the case, but it was another unknown for us and not worth the risk. Sauce Labs explicitly mentioned Cucumber support.

Incentivized

With private devices, you have full reign over usage of them, so no complaints there. Public devices are available if no one else is using it, which is understandable. Browser VMs are based on number of open sessions and Saucelabs give you a certain number depending on what you need. If you need more, then you pay for more. It is as simple as that. You need more devices, then you can pay for more private ones too. A workaround for public devices is to pick the first available one and not be too picky, that's if you are able to of course.

Incentivized

• Roi on uft takes time as licensing cost pretty high. I would say you will have to wait for atleast 2 years to see roi value
• Uft needs time to integrate into the current business as it has few limitations
• Uft can be right weight so it is easily installed on premise or used from cloud so it can be accessed from anywhere

Incentivized

• Provided an ability for us to run 55,000+ tests/month across all browsers.
• Gave us an opportunity to showcase the great things we have done in quality using Sauce Labs. This was through a white paper and an opportunity to speak at Sauce Con. People in our company have a far better appreciation for the what we do and how far we have progressed in the quality space.

Incentivized