OpenText
Web CMS (TeamSite) accelerates and simplifies the end-to-end digital content and campaign
lifecycle, from content creation and rich media management to omnichannel
publication, optimization, automation, commerce, and community. According to the vendor, with
TeamSite, users can:
Capture diverse digital
audiences with amazing brand experiences – Give customers and prospects consistent, high-quality brand
experiences across devices and channels, and foster closer…
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OpenText WEM
Score 9.0 out of 10
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OpenText's Web Experience Management is part of the Customer Experience suite and is based on the Vignette product that OpenText acquired in 2009.
It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training …
OpenText TeamSite has been more powerful and resourceful as compared to Storyblok. The cost of deployment was relatively low and it has more content editing features. The customer support team members are always online 24/7/367 and they offer the best training of working with …
It offers an intuitive user experience, modern, versatile and consistent in performance. It simplifies the whole process of managing the digital experience across all marketing channels, which is done from a unified interface. This tool has enabled us to take control of our …
OpenText went through an RFP process against IBM Content Management back in 2012. OpenText not only met our business and technical requirements, but we asked both vendors to show a use case and OpenText provided an extensive solution that IBM could not. Also the content …
Elasticsearch is scalable, ready for cloud deployments, and documentation is readily available and comprehensive.
Our using HP Autonomy is based on the sunk cost fallacy.
OpenText WEM
Verified User
Anonymous
Chose OpenText WEM
We have choosen OpenText WEM against other vendors because : 1. Helped client reinforce brand image
through unique design language and templatization of collaterals, consistent
OpenText TeamSite is well-suited to large, enterprise-wide implementations where customization, content governance, and dynamic content distribution is needed or prioritized. It is probably not ideal for smaller sites with simple architecture and few resources to manage custom implementation.
OpenText WEM has helped us manage our websites with great efficiency for quite a long time now. They have comprehensive documentation and guides on forums to help you with integration and upgrading OpenText connect accounts. We've integrated WEM with Portal and TempoSocial to get out-of-the-box features like delivering news like a blog and administration of workflows from the duo package.
Overall, it's a solid package with the potential to offer much functionality with appropriate resources applied. There are a few issues with the authoring interface that OpenText should address before its a top shelf authoring experience.
Our technical resources engage with OpenText TeamSite so I don't have direct experience. However, critical issues that we need help with seem to get the attention they deserve without issue. However, training and user resources for business owner roles are a bit lacking and some annoying issues with the authoring interface should be addressed sooner.
It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training for working with their product.
We have choosen OpenText WEM against other vendors because : 1. Helped client reinforce brand image through unique design language and templatization of collaterals, consistent messaging, and regular competitor benchmarking. 2. Enables lead generation through high-quality gated collateral, product videos, etc. 3. Senior management and sales lead meet client regularly for project review meetings and feedback on engagement
We integrated with google analytics, now we have the proper comprehension of our audience data reception and behaviors - we've greatly improved on personalized marketing.
Quick publication of content across the main digital channels.
We run our digital campaigns swiftly.
We've maintained our brand consistency for three years.