OpenText Web CMS vs. Percussion CMS

OpenText TeamSite is well-suited to large, enterprise-wide implementations where customization, content governance, and dynamic content distribution is needed or prioritized. It is probably not ideal for smaller sites with simple architecture and few resources to manage custom implementation.

Incentivized

Best suited for large organizations where everyone knows how to deal with Java in an increasingly Java unfriendly world. Said organization should be willing to pay a huge price for a piece of dinosaur technology

Incentivized

• Offering compelling experiences to customers, which help in improving satisfaction
• Information is delivered across multiple channels
• Testing relevant result sets to improve the rate of website conversion

Incentivized

• Separate CMS environment publishes to remote server environment - great for security
• Highly scalable
• Full scale workflow allows for custom routing, approving, etc..

Incentivized

• I have recommendation for improvements.
• It is easy to work with all the features.
• All necessary content management tools are included.

Incentivized

• One word: JAVA! We don't live in the 1990's anymore! An AJAX/DHTML environment seems a long time coming.
• Horrible end-user experience, learning curve. Our end users' inability to easily use the archaic, Java-based interface, means they send the web developer their content requests. This creates a huge bottleneck and completely defeats the purpose of a CMS.
• Image mangement and integration with content is aweful and time consuming. An image processing tool called ImedImage was developed for Percussion at one point, and left completely stagnant with very little support.
• Implementation is extremely complicated, given the complexity of the system. Sure, scalability is a good thing, but there is very little out-of-the box function. Don't expect to implement a site as quickly as with other CMS platforms.

Incentivized

Overall, it's a solid package with the potential to offer much functionality with appropriate resources applied. There are a few issues with the authoring interface that OpenText should address before its a top shelf authoring experience.

Incentivized

Our technical resources engage with OpenText TeamSite so I don't have direct experience. However, critical issues that we need help with seem to get the attention they deserve without issue. However, training and user resources for business owner roles are a bit lacking and some annoying issues with the authoring interface should be addressed sooner.

Incentivized

It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training for working with their product.

Incentivized

No contest. I can't wait to get off of Percussion CMS.

Incentivized

• We integrated with google analytics, now we have the proper comprehension of our audience data reception and behaviors - we've greatly improved on personalized marketing.
• Quick publication of content across the main digital channels.
• We run our digital campaigns swiftly.
• We've maintained our brand consistency for three years.

Incentivized

• We are locked into Percussion CMS simply due to the expense and complexity of migrating to another solution (and the lack of time and budget to do so). I long for the day when I am no longer required to support Percussion CMS, to say the least.

Incentivized