OpenText Web CMS vs. Terminalfour Digital Engagement and Web Development Platform

OpenText TeamSite is well-suited to large, enterprise-wide implementations where customization, content governance, and dynamic content distribution is needed or prioritized. It is probably not ideal for smaller sites with simple architecture and few resources to manage custom implementation.

Incentivized

It is very good for users because it is simple to use and easy to understand. Although it is nice if users have a background in web design and HTML, it is not necessary in order to make basic updates to a web page

Incentivized

• Offering compelling experiences to customers, which help in improving satisfaction
• Information is delivered across multiple channels
• Testing relevant result sets to improve the rate of website conversion

Incentivized

• Ease of use
• Nice interface
• Web-based site manager

Incentivized

• I have recommendation for improvements.
• It is easy to work with all the features.
• All necessary content management tools are included.

Incentivized

• It can be a bit buggy with media library management.
• The html editor can act pretty wonky sometimes with the html it translates things into.
• The navigation builder tool is pretty confusing.

Incentivized

Overall, it's a solid package with the potential to offer much functionality with appropriate resources applied. There are a few issues with the authoring interface that OpenText should address before its a top shelf authoring experience.

Incentivized

Our technical resources engage with OpenText TeamSite so I don't have direct experience. However, critical issues that we need help with seem to get the attention they deserve without issue. However, training and user resources for business owner roles are a bit lacking and some annoying issues with the authoring interface should be addressed sooner.

Incentivized

It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training for working with their product.

Incentivized

WordPress is obviously a fantastic product. TerminalFour was more appropriate for our needs as determined by a team before my arrival. I think WordPress is better and cheaper but going with TerminalFour offered the opportunity to work with a smaller company to whom we mattered

Incentivized

• We integrated with google analytics, now we have the proper comprehension of our audience data reception and behaviors - we've greatly improved on personalized marketing.
• Quick publication of content across the main digital channels.
• We run our digital campaigns swiftly.
• We've maintained our brand consistency for three years.

Incentivized

• Increased employee efficiency.
• Happier internal customers because changes are much easier than they used to be and we can often empower them to make their own changes to their websites.
• For our application owner it's become a huge project that consumes all of his time. Not ideal but it's working for now. Knowledge sharing the more intricate pieces can be really difficult.

Incentivized