OpenText's Web Experience Management is part of the Customer Experience suite and is based on the Vignette product that OpenText acquired in 2009.
N/A
Titan CMS
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Titan CMS is a web content management system (CMS) used to build public websites, intranets, extranets and portals. Powered by Northwoods, it leverages industry standard MVC for .NET Framework and provides a content management workstation interface to produce performance-driven websites.
$9,500
one-time fee
Pricing
OpenText WEM
Titan CMS
Editions & Modules
No answers on this topic
Base License
$9,500
one-time fee
Professional License
Contact Sales for Details
one-time fee
Corporate License
Contact Sales for Details
one-time fee
Enterprise License
Contact Sales for Details
one-time fee
Offerings
Pricing Offerings
OpenText WEM
Titan CMS
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
$5,000 null
Additional Details
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More Pricing Information
Community Pulse
OpenText WEM
Titan CMS
Considered Both Products
OpenText WEM
Verified User
Anonymous
Chose OpenText WEM
We have choosen OpenText WEM against other vendors because : 1. Helped client reinforce brand image
through unique design language and templatization of collaterals, consistent
Clients have access to the online and PDF documentation, also tips and how-tos for the most current versions of Titan CMS in the market. Check out our full documentation library! unlimited Dev/ QA/ Server install. Load balancing, and cluster support included. Upgrade options …
It worked great that Titan CMS was developed by a local company (we're both in Wisconsin). Not only that, they have user group meetings twice a year which highlights what others are able to accomplish with the same software - immensely helpful. Support calls are handled in a …
I am a super fan of WordPress and would have suggested having our website built within that platform in a heartbeat, however, I began my employment here after the website had already been built within Titan. Essentially, Titan was chosen as our CMS because we needed something …
Both the products that I use now are very in detail and very complicated. Titan made my tasks very user friendly and made navigation a lot smoother. Someone with little experience with Titan would be able to learn it quickly with a little assistance. Someone with little …
OpenText WEM has helped us manage our websites with great efficiency for quite a long time now. They have comprehensive documentation and guides on forums to help you with integration and upgrading OpenText connect accounts. We've integrated WEM with Portal and TempoSocial to get out-of-the-box features like delivering news like a blog and administration of workflows from the duo package.
Titan CMS is a good full featured CMS if users are fairly tech savvy. It is under active development and has added significant features through the years.
It gets easier, after taking a couple starter courses and really digging into detail with what Titan could do, it became super user-friendly and I actually enjoyed learning new things about the product.
The support group for Titan was extremely helpful. Whenever I had a question or needed some assistance they were always ready and willing to go the extra mile to make sure everything was accounted for.
Titan made it super easy to be able to preview and save recent work before making it live on the website. This really helped in getting an idea of how to improve simple texts and pictures.
Titan requires some training and users should have fairly good technology skills. Our organization has moved toward more central editing of web content because distributed staff using Titan struggled too much and so it was easier to have more centralized editing than distributed editing. The problem is that administrative staff didn't have enough technology skills. Titan could improve by having two level of editors... full editors using Titian as it is now and then basic editors that would interact with a page similar to interacting with a Facebook page.
Can be slow at times when you want to quickly move between screens in Titan. This may be the result of our specific hardware that Titan is implemented on.
Sometimes need to edit HTML directly to fix font/formatting problems.
Wish CMS integrated Google Web Analytics to allow viewing of page analytics while editing.
Wish CMS provided help during a responsive design migration by inspecting HTML and highlighting elements (such as tables) that require modification.
Titan CMS had a great support system and they helped make my experience go smooth. They offer courses to help people get acquainted, offer support over the phone and are more than willing to make your experience a great one. Once I was familiar with Titan I always found myself wanting to learn more and do more to improve upon the website. Titan makes CMS fun and exciting!
Everything we've needed to accomplish, Titan CMS has been able to accomplish. From multiple levels of user rights, document rights, tagging pages and documents to make filters do the work of content displayed on a page - it's all easy to set up too. Creating a content rich product detail page template and customizing a ecommerce cart to work for those using a dealer network - needing a request for quote, to go to dealers instead of a self checkout.
I understand that our Web Development Team is very busy, however, sometimes there is a delay in response and a followup email is needed to determine the progress of the issue/question
It was customized to include screen shots of our site and how users can access the content that only pertains to them as well as advanced training sessions for admin duties and everything that goes along with it. Training is in small groups and can be private (your company only) if you like too.
Talk to your project manager for Titan early on in development about minimalizing customizations. It seems obvious, but many times they do what you ask in the respect of "This is how we do it now, make that happen in Titan" vs. think of how Titan can deliver the same results within the confines of the base software. It's not a fault, just human nature.
We have choosen OpenText WEM against other vendors because : 1. Helped client reinforce brand image through unique design language and templatization of collaterals, consistent messaging, and regular competitor benchmarking. 2. Enables lead generation through high-quality gated collateral, product videos, etc. 3. Senior management and sales lead meet client regularly for project review meetings and feedback on engagement
I am a super fan of WordPress and would have suggested having our website built within that platform in a heartbeat, however, I began my employment here after the website had already been built within Titan. Essentially, Titan was chosen as our CMS because we needed something that could work in relationship with our CRM, and the Web Development Team needed to be local (within a reasonable distance). Titan and WordPress are very similar in many different ways, and I think that at some point, Titan could be as "smooth" as WordPress, but there are still a few other weaknesses that it needs to overcome
Positive ROI by allowing content contributors embedded within departments with the department domain knowledge to update the site directly. More efficient and less centralized spending.
Requirement for investment in training users of CMS cuts into ROI. Would recommend a two-step workflow where department content contributors enter information into CMS and then approval step is done by webmaster team to ensure content meets standard formatting guidelines. This workflow functionality exists in the Titan CMS.
Positive ROI experienced during projects such as moving to a responsive design because much of the content can migrate untouched. Also positive when updating graphics in template to give site new look.
