OpenText ZENworks Service Desk vs. Planview AdaptiveWork
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 OpenText ZENworks Service Desk | Score5 out of 10 | N/A | OpenText™ ZENworks Service Desk is an ITIL-based service desk solution that integrates with Unified Endpoint Management. | N/A |
 Planview AdaptiveWork | Score7.4 out of 10 | N/A | Planview AdaptiveWork is a web-based collaborative work management software. Planview AdaptiveWork enables users to connect employees and partners and create documents, reports and specialized workflow automation. Planview AdaptiveWork is designed to work across multiple teams to enable cross-company task, project, and resource management. | N/A |
| OpenText ZENworks Service Desk | Planview AdaptiveWork | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| OpenText ZENworks Service Desk | Planview AdaptiveWork | |
|---|---|---|
| Likelihood to Recommend | - | 7.4 |
| Likelihood to Renew | - | 7.5 |
| Usability | - | 7.3 |
| Availability | - | 8.2 |
| Performance | - | 9.1 |
| Support Rating | - | 9.1 |
| In-Person Training | - | 8.2 |
| Online Training | - | 5.4 |
| Implementation Rating | - | 8.2 |
| Configurability | - | 8.0 |
| Ease of integration | - | 8.2 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |