OPINATOR vs. Qualtrics XM for Strategy and Research
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 OPINATOR | N/A | N/A | OPINATOR aims to connect businesses with people. Its Personalized CX Management platform promises to enable you to generate and manage customer interactions in a new, smarter, and more engaging way over every digital channel. According to the vendor, key benefits are: - boost engagement in VoC, NPS and CEM programs (up to 10X responses in some cases) - identify and reduce customer effort - get better insights. Companies and brands like BBVA, GAP, The North Face, ING… | N/A |
 Qualtrics | Score7.1 out of 10 | N/A | Qualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform. | $1,500 per user/per year |
| OPINATOR | Qualtrics | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | Optional | Optional | ||||||||||||||
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| OPINATOR | Qualtrics | |
|---|---|---|
| Likelihood to Recommend | - | 3.9 |
| Likelihood to Renew | - | 9.4 |
| Usability | - | 2.5 |
| Availability | - | 9.0 |
| Performance | - | 5.5 |
| Support Rating | - | 1.6 |
| Online Training | - | 8.0 |
| Implementation Rating | - | 9.0 |