TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Optimal

    Score9 out of 10
    N/AOptimal Workshop, a company in New Zealand, offers their suite of user research tools on a subscription basis, including the Treejack information architecture tool, OptimalSort card sorting test, Chalkmark first-click testing, and other tools.

    $2,388

    per year

    Pricing
    Optimal
    Editions & Modules
    Starter
    $2388
    per year
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Optimal
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Optimal
    Considered Both Products
    Optimal Workshop
    Chose Optimal
    For the price as it is very convenient for first-time beginners, its intuitiveness both for the one who is designing the activities and for those who have to interact with them. The fact that it collects and gathers the data into insights of the overall responses collected by …
    Incentivized
    Chose Optimal
    Optimal seems a little more friendly in terms of setting up tests. We do use UserTesting as well, but it felt like that experience has more in-depth workflows to blast a test. Optimal Workshop feels like it is easy to quickly set up one test and then launch it immediately.
    Incentivized
    Chose Optimal
    Optimal Workshop has many different research study tools beyond just surveys.
    Incentivized
    Chose Optimal
    Optimal Workshop is worse than its competitors, and I only tried it because of the price. Huge mistake.
    Incentivized
    Chose Optimal
    Optimal Workshop was the best tool that provided just what we needed and not anything more. The price point was also perfect for us as it provided room to try it out and then jump into a bigger package.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Optimal
    Likelihood to Recommend
    9.0
    (11 ratings)
    Usability
    8.0
    (2 ratings)
    Support Rating
    8.9
    (3 ratings)