Optimizely Commerce Connect

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Optimizely Commerce Connect	Score 6.1 out of 10	N/A	Optimizely Commerce Connect is a PaaS e-commerce backend solution coupled with Optimizely's PaaS CMS to help e-commerce organizations, of any type, create highly customized websites and buying experiences with a two-in-one content and commerce solution.	N/A

Pricing

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Optimizely Commerce Connect
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

Required

Additional Details

—

More Pricing Information

Community Pulse
	Optimizely Commerce Connect
Considered Both Products	Optimizely Commerce Connect Verified User Anonymous Chose Optimizely Commerce Connect In my opinion, Sitecore is a developers and users' nightmare. Terrible UX. Way behind on the curve. Don't recommend. Incentivized Helpful? JB Jack Bland Digital Data Manager Chose Optimizely Commerce Connect Alderich Web Solutions worked great for us however when it came to diagnosing and fixing issues with the website we had to rely on the support with little ability for us to "get under the hood" and look at the issue for ourselves. After switching to Optimizely, having this … Incentivized Helpful? Verified User Anonymous Chose Optimizely Commerce Connect We considered Optimizely Commerce Connect because it is a flexible dot net stack that is highly rated by analysts. Incentivized Helpful? Verified User Anonymous Chose Optimizely Commerce Connect Stibo STEP MDM was a powerhouse. It seems we could do anything we could dream up, but we also had an in-house IT dev team to support it. The cost was the reason we went with Optimizely Commerce Connect. We did not explore HubSpot for this project. Incentivized Helpful? Verified User Anonymous Chose Optimizely Commerce Connect Optimizely Commerce Connect offers a very wide range of features for admin users. There is less a need for an IT specialist or programmer to be involved when changes need to be made. Incentivized Helpful? Verified User Anonymous Chose Optimizely Commerce Connect Optimizely is more flexible and more customizable, but also more efficient from a development standpoint. Salesforce Commerce Cloud has more capabilities but is more prone to become complex, and also generally more expensive. Magento is a comparable alternative but with less … Incentivized Helpful? Jared Wooden Technical Director Chose Optimizely Commerce Connect Just depends on the use case. Some clients are more heavily weighted towards a marketing CMS and don't need a ton of complex technical functions of their eCommerce platform. For these we recommend Episerver. Incentivized Helpful? Tim Hardy Software Architect Chose Optimizely Commerce Connect Episerver did not have a headless CMS offering when we implemented. They may offer one now, but they are very late to the game in offering an API-based CMS experience. If you use an Angular or React front end, and you want to communicate with this incredibly expensive product … Incentivized Helpful? Verified User Anonymous Chose Optimizely Commerce Connect Episerver's plug and play architecture is the winning factor comparing to AspDotNetStorefront. We did not choose Magento because it was not built on .Net. Incentivized Helpful? Verified User Anonymous Chose Optimizely Commerce Connect Coming from a Software Engineering background, Episerver was the preferred system as it was an attractive platform from a developer's point of view. Today, I consult solely on Episerver solutions and still prefer the platform for multiple reasons (some already covered earlier … Incentivized Helpful? Nadia Lotter Brand Director Chose Optimizely Commerce Connect Episerver was by far the most user friendly content platform allowing our business to easily manage the content with ease resulting in an overall productivity increase and time for the team to spend less time doing content management and more time managing the personalization … Incentivized Helpful? Chris Osterhout Vice President of Business Strategy Chose Optimizely Commerce Connect During the evaluation, Episerver was by far the most flexible as far as features and implementation go. Some of the more SaaS-based products don't allow for the level of customization needed for our clients, clientele. While the other platform boasted similar features, they … Incentivized Helpful? Verified User Anonymous Chose Optimizely Commerce Connect Overall, Episerver seemed easier to use from a user perspective and easier setup. There was also preexisting resources with Episerver experience. Factoring in costs it became an easy solution. Incentivized Helpful? Verified User Anonymous Chose Optimizely Commerce Connect I did evaluate other products in addition to Episerver. The other finalist was Magento, which has a very robust cart and a large market share. I have used that platform in the past and overall had been happy with it's performance. I ultimately selected Episerver because it was … Incentivized Helpful?

Features

Optimizely Commerce Connect

Online Storefront

Comparison of Online Storefront features of Product A and Product B
	Optimizely Commerce Connect 8.8 Ratings 12% above category average
Product catalog & listings	9.10 Ratings
Product management	9.10 Ratings
Bulk product upload	6.40 Ratings
Branding	9.10 Ratings
Mobile storefront	9.10 Ratings
Product variations	9.10 Ratings
Website integration	9.10 Ratings
Visual customization	9.10 Ratings
CMS	9.10 Ratings

Online Shopping Cart

Comparison of Online Shopping Cart features of Product A and Product B
	Optimizely Commerce Connect 8.2 Ratings 7% above category average
Abandoned cart recovery	8.20 Ratings
Checkout user experience	8.20 Ratings

Online Payment System

Comparison of Online Payment System features of Product A and Product B
	Optimizely Commerce Connect 8.2 Ratings 1% below category average
eCommerce security	8.20 Ratings

eCommerce Marketing

Comparison of eCommerce Marketing features of Product A and Product B
	Optimizely Commerce Connect 8.8 Ratings 13% above category average
Promotions & discounts	8.20 Ratings
Personalized recommendations	9.10 Ratings
SEO	9.10 Ratings

eCommerce Business Management

Comparison of eCommerce Business Management features of Product A and Product B
	Optimizely Commerce Connect 8.0 Ratings 0% below category average
Multi-site management	9.10 Ratings
Order processing	7.30 Ratings
Inventory management	7.30 Ratings
Shipping	7.30 Ratings
Custom functionality	9.10 Ratings

Best Alternatives
	Optimizely Commerce Connect
Small Businesses	Ecwid by Lightspeed Score 10.0 out of 10
Medium-sized Companies	Shopify Plus Score 9.0 out of 10
Enterprises	IBM Digital Commerce Score 9.0 out of 10
All Alternatives	View all alternatives

User Ratings
	Optimizely Commerce Connect
Likelihood to Recommend	7.0 (0 ratings)
Likelihood to Renew	4.6 (0 ratings)
Usability	7.6 (0 ratings)
Support Rating	8.2 (0 ratings)
Implementation Rating	2.7 (0 ratings)

User Testimonials
	Optimizely Commerce Connect
Likelihood to Recommend	Very strong fit for mid-sized organizations that need more flexibility and customization as compared to canned or template-based offerings, but also want the efficiency and externalization that comes with a pre-existing, cloud-hosted platform (as compared to a full custom offering). Works well with a PIM and more mature catalog data in order to fully leverage the dynamic data capabilities. Incentivized Verified User Anonymous Read full review
Pros	Web content management -- the interface is drag and drop and makes it very easy for business users to create product pages. In site search with Episerver Find -- it is easy to promote attributes and make quick tweaks to fine-tune results. Integrate with other systems -- we have integrated with our ERP, our product information management system, our digital asset management system and our marketing automation system to take advantage of investments we have already made in content and customer data. Incentivized Verified User Anonymous Read full review
Cons	Support. Episerver used to have direct support and access to the tech team to discuss and resolve issues. The new support portal is not enough for developer needs. Quality Assurance. We find issues in the Episerver code that should have been resolved in QA before release. Sales. Episervers sells the framework as a solution while showing Alloy. While it helps Episerver sell more, it puts the implementation partner into trouble as the client thinks they bought the solution. Episerver does not provide a solution. It provides a framework that you can build a solution on. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Really want to be able to spend more time and resources on rolling out new things with Episerver but at the moment we seem to be fixing alot of issues and pain points with the way our system was setup. Incentivized Nadia Lotter Brand Director Read full review
Usability	The job functionality is one of the strongest benefits Optimizely offers. It allows a savvy user to quickly go in to a given job, see the job history to find errors and then even take the steps of a job, copy the code and paste it back into your source to diagnose a potential issue. Incentivized JB Jack Bland Digital Data Manager Read full review
Support Rating	We had an incredible team at Episerver Supporting us with the go live, reviewing our integration, and pushing our integration partner to deliver a quality product Incentivized Nadia Lotter Brand Director Read full review
Implementation Rating	Fully understand what is OOTB feature of the platform before proceeding to develop. Then implement a customization of key features once you can prove they are working as OOTB to make them more user friendly and productive for the business. Eg pre order and e gift card Incentivized Nadia Lotter Brand Director Read full review
Alternatives Considered	Stibo STEP MDM was a powerhouse. It seems we could do anything we could dream up, but we also had an in-house IT dev team to support it. The cost was the reason we went with Optimizely Commerce Connect. We did not explore HubSpot for this project. Incentivized Verified User Anonymous Read full review
Return on Investment	Positive: We have a usable website - better than what we had before and we are seeing a constant increase in adoption. Positive: Counter associates are using the website to help customers. Negative: Too much time being spent QCing previous work. Incentivized Verified User Anonymous Read full review
ScreenShots	Optimizely Commerce Connect Screenshots