OptiMonk vs. Privy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OptiMonk
Score 10.0 out of 10
N/A
Hungarian company OptiMonk offers on-site messaging and exit-intent messaging for ecommerce.N/A
Privy
Score 9.3 out of 10
N/A
Privy in Boston is designed to enable online stores to capture more emails and convert first-time visitors into customers using the company's integrated suite of web conversion and email marketing tools.N/A
Pricing
OptiMonkPrivy
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OptiMonkPrivy
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OptiMonkPrivy
Considered Both Products
OptiMonk
Chose OptiMonk
OptiMonk specialises in website pop-ups. As such they have a wide variety. They keep on improving with time and make the experience better. They also offer a lot of tips and free useful content for ecommerce websites.
Privy
Chose Privy
ActiveCampaign, Klaviyo, and Shopify all have pop-ups that plug into your site and email marketing.
Indirect competition: Typeform, Google Forms, and Wufoo are different kinds of forms - not really created for email capture.
Chose Privy
After having used quite a few email marketing platforms, I can say out of all of them we like Privy the best. Privy's integration with the BigCommerce platform makes it much easier to use than the others we tried in the past and we are happy with the results we have gotten and …
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OptiMonkPrivy
Small Businesses
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Score 9.9 out of 10
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Score 7.3 out of 10
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Score 7.3 out of 10
Enterprises
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Score 7.3 out of 10
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User Ratings
OptiMonkPrivy
Likelihood to Recommend
10.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
OptiMonkPrivy
Likelihood to Recommend
OptiMonk is the perfect partner for website pop-ups. It makes lead collection super easy. The pop-ups are beautiful and completely customisable making it super easy to edit them and match with your brand persona. They are interactive but in no way irritating. People can have a seamless user experience browsing the website while the pop up shows up on the side.
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Adding Privy to your ecommerce store is a no brainer. You can very quickly increase your on-site email acquisition conversion rate through the Spin To Win wheel and other templates that Privy offers. You can also use it for additional on-site messaging like announcement bars and landing pages
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Pros
  • Huge variety of pop up templates
  • Holiday themes templates such as Christmas, Thanksgiving etc.
  • Perfect time delay
  • Segmentation based on user journey
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  • Privy is phenomenally user friendly, email campaigns are very easy to create.
  • Privy has great customer service and implementation, our rep is Melissa who went above and beyond in getting everything setup.
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Cons
  • The user interface crashes sometimes
  • If we have more than 5000 impressions, then we will have to take a paid plan. This might not be feasible for small businesses
  • It would be great if they offer email marketing services too
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  • Integrations with Non-Shopify Stores
  • Integrations with different email service providers
  • Reporting with non-shopify stores
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Likelihood to Renew
No answers on this topic
  • Flexible options: The software allows so many different kinds of opt-in form solutions: Full-page, pop-up, bar at the top of the page, embedded, etc.
  • Easy UX: This software is easy to use for just about anyone on my team. It's easy to implement and work with. Design, form field determination, and integration is all relatively very easy to perform.
  • Great support: We've had in-person calls with their support team, and they've been answer specific questions and offer relevant strategies. They've been willing to get on the phone with me and my clients to help us solve problems.
  • Multiple integrations - No matter what CRM you're using, there's likely a way to integrate Privy forms into it.
  • Easy installation on sites: Just a strip of code.
  • Visible, measurable results: Tracking and data with visits, conversion events, and conversion $ tracked to the forms.
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Usability
No answers on this topic
Privy is very easy to use and is intuitive to new users. The templates they provide give you a head start on campaign builds and their customer success team is approachable and knowledgable about the product. You do not have to be a tech wizard to get rolling with Privy, but the results will make you feel that way.
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Support Rating
No answers on this topic
  • Real people! We've got email addresses for real people inside the company, who have been more than willing to help us.
  • Personal calls available - We have been on the phone with members of their team to get our problems resolved.
  • Quick resolution - we were able to get our questions answered quickly and help with implementation.
  • Flexibility - We've found that they've been very flexible in their solutions to our problems.
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Alternatives Considered
OptiMonk specialises in website pop-ups. As such they have a wide variety. They keep on improving with time and make the experience better. They also offer a lot of tips and free useful content for ecommerce websites.
Read full review
After having used quite a few email marketing platforms, I can say out of all of them we like Privy the best. Privy's integration with the BigCommerce platform makes it much easier to use than the others we tried in the past and we are happy with the results we have gotten and their excellent customer support which is superior especially to Mailchimp which can only be reached by email.
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Return on Investment
  • It has helped us convert leads into subscribers
  • It makes the overall user experience much better
  • It has helped us optimise our advertising spends
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  • We have 3X'd our on site email acquisition on average
  • Sold thousands of dollars of merchandise through product upsells
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ScreenShots