Oracle Analytics vs. RedRoute

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle Analytics
Score 8.3 out of 10
N/A
Oracle Analytics is a solution used to visually explore data to create and share compelling stories. Oracle Analytics Cloud is a cloud native service, and Oracle Analytics Server is the on-premise option.N/A
RedRoute
Score 0.0 out of 10
Small Businesses (1-50 employees)
RedRoute's automated customer service voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues. RedRoute also works after hours, integrating with your existing CS systems to create detailed support tickets and call transcriptions for your staff. The vendor states…
$0.15
per automated call
Pricing
Oracle AnalyticsRedRoute
Editions & Modules
No answers on this topic
Transportation Provider
$0.15
per automated call
Transportation Broker
$1
per automated call
eCommerce & Retail
$1.50
per automated call
Offerings
Pricing Offerings
Oracle AnalyticsRedRoute
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMust contact sales team for pricing.Pay per automated call - With RedRoute, you only pay for the calls we successfully handle. All calls that get forwarded to a live agent are free of charge. 25% of Customers Choose to Secure a Lower Price for a 1-3 year Commitment
More Pricing Information
Community Pulse
Oracle AnalyticsRedRoute
Features
Oracle AnalyticsRedRoute
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Oracle Analytics
8.4
Ratings
3% above category average
RedRoute
-
Ratings
Pixel Perfect reports8.90 Ratings00 Ratings
Customizable dashboards9.20 Ratings00 Ratings
Report Formatting Templates7.10 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Oracle Analytics
8.2
Ratings
2% above category average
RedRoute
-
Ratings
Drill-down analysis8.40 Ratings00 Ratings
Formatting capabilities8.10 Ratings00 Ratings
Integration with R or other statistical packages7.10 Ratings00 Ratings
Report sharing and collaboration9.20 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Oracle Analytics
9.1
Ratings
9% above category average
RedRoute
-
Ratings
Publish to Web8.70 Ratings00 Ratings
Publish to PDF9.20 Ratings00 Ratings
Report Versioning9.00 Ratings00 Ratings
Report Delivery Scheduling9.80 Ratings00 Ratings
Delivery to Remote Servers8.70 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Oracle Analytics
8.5
Ratings
6% above category average
RedRoute
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)9.00 Ratings00 Ratings
Location Analytics / Geographic Visualization8.50 Ratings00 Ratings
Predictive Analytics8.10 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Oracle Analytics
8.8
Ratings
4% above category average
RedRoute
-
Ratings
Multi-User Support (named login)9.20 Ratings00 Ratings
Role-Based Security Model8.20 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.50 Ratings00 Ratings
Single Sign-On (SSO)9.30 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Oracle Analytics
7.3
Ratings
8% below category average
RedRoute
-
Ratings
Responsive Design for Web Access6.70 Ratings00 Ratings
Mobile Application7.30 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile7.50 Ratings00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Oracle Analytics
7.7
Ratings
1% below category average
RedRoute
-
Ratings
REST API7.90 Ratings00 Ratings
Javascript API9.00 Ratings00 Ratings
iFrames6.70 Ratings00 Ratings
Java API9.70 Ratings00 Ratings
Themeable User Interface (UI)7.10 Ratings00 Ratings
Customizable Platform (Open Source)5.90 Ratings00 Ratings
User Ratings
Oracle AnalyticsRedRoute
Likelihood to Recommend
9.2
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
-
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
9.1
(0 ratings)
-
(0 ratings)
Support Rating
9.1
(0 ratings)
-
(0 ratings)
In-Person Training
9.0
(0 ratings)
-
(0 ratings)
Online Training
9.1
(0 ratings)
-
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
Configurability
9.1
(0 ratings)
-
(0 ratings)
Ease of integration
8.2
(0 ratings)
-
(0 ratings)
Product Scalability
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
Oracle AnalyticsRedRoute
Likelihood to Recommend
The entire deployment and configuration stage was easy and it was accessible across the organization in a matter of days. Oracle Analytics Server being a cloud-based solution helped right from Input of Bulk Data to Info preparation, Data cleaning, and finally Data Modeling. Everything was visual and the Help Wizard was very intuitive.
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No answers on this topic
Pros
  • Oracle helps with easy customization of reports.
  • It helps with the creation of dashboards and the integration of different data sources.
  • Oracle BI was a package used for multiple users across our organization - publishing and distributing reports was a breeze.
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No answers on this topic
Cons
  • More AI but with human back up.
  • Less mumbo jumbo so even IT guys/gals can more easily work.
  • More statistics (math) and orientation for those not familiar with it.
  • More live as well as virtual (live) show casing of real situations in business.
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Likelihood to Renew
Scalability and rich integration capabilities. In the future, if we go with Hyperion for the Financial Consolidation and planning purposes -BI integration with Hyperion is going to be much simpler as it has native interface connectivity and even integration capabilities with well known CRM products (Siebel) and ERP Products (Oracle EBS, Peoplesoft, SAP) is going to be easy and straight forward.
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No answers on this topic
Usability
Great, if you are limited to using it along with other Oracle products; sadly, not if you are integrating with other products, which can be a challenge. It is a great product with tons of functionality and great integration with other in-house platforms. Great visuals and customization for data and analytics to provide decision-making data and analysis.
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No answers on this topic
Reliability and Availability
No problems, it's that simple.
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No answers on this topic
Performance
Other than anomalies or expected quirks, there were never any earth-shattering delays.
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No answers on this topic
Support Rating
Oracle Analytics Support team is very proactive and I have never had a situation where I had to wait for more than a day or two to get my issues resolved. This is a very big help for us and we appreciate Oracle and its team for guaranteeing that experience.
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No answers on this topic
In-Person Training
Oracle University offers very in-depth training.
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No answers on this topic
Online Training
It was a private training site.
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No answers on this topic
Implementation Rating
Like most other large implementations of such technical programs, it pays to plan as much upfront as possible, and this is why we are researching this great product so much.
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No answers on this topic
Alternatives Considered
If compared with other major BI and data visualization tools ODVC guarantees a higher level o scalability. In fact, ODVC is ideal to be used to cover very complex use cases with data coming from different enterprise systems through different integration technology. ODVC can easily deal with millions of records.
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No answers on this topic
Scalability
We have seen the results of this in our initial research and are not surprised that Oracle does this like it does soo many other things in this area, so well.
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No answers on this topic
Return on Investment
  • We've used OBIEE (or it's previous named product) for over 13 years and it's still the most used tool for BI by the business.
  • We moved our largest business system off of Business Object into OBI so we could gain improved performance, reliability, and easier management of metadata.
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No answers on this topic
ScreenShots

RedRoute Screenshots

Screenshot of Handle "order status" (or WISMO) calls quickly, accurately & satisfactorily.Screenshot of General settings include intent handling (returns, order status, damages, cancelations, etc), operator names, call recording disclaimers, language options, and more.Screenshot of Configure unique settings for each of the phone numbers you'd like handled by RedRoute's voice automation.Screenshot of Get started quickly and easily with a guided 30 minute setup! Test the RedRoute system on any percentage of calls, and scale or decrease automation at any time.