Oracle Cloud Infrastructure vs. Rackspace Managed Hosting

Oracle Cloud Infrastructure (OCI) is a great fit when you need High-performance infrastructure for mission-critical apps that require low latency and high availability. Scalable compute services for big data analytics workloads that process massive datasets. Support for DevOps teams looking to streamline their development and deployment pipelines. But it might not be the best choice for Small-scale or low-traffic applications where you can find cheaper options elsewhere. Legacy workloads running on older tech like Oracle Solaris or Windows Server, where OCI's support may be limited.

Incentivized

I would choose zero, but it's not an option. In my opinion, STAY away from this company. Problems can occur, but responsiveness should occur when problems do. In my experience, I've been on hold for more than 9 hours, waiting for promised callbacks for more than 30 hours, and don't have any hope for a near-term resolution.

• Block Volume provides durability and stability to data. IOPS can be changed on the fly. Always stay true to the promised performance.
• Block Volume can be encrypted with ease to meet compliance. Can also be easily integrated with OCI vault service for extra security.
• Object Storage and File Storage are other forms of storage that are secure and extremely easy to configure. FSS is one of the best in the industry when it comes to reliability and performance.
• SSD block volumes are persistent in OCI unlike many other clouds.

Incentivized

• Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
• Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.

Incentivized

• Navigating the UI takes lots of getting used to. It reminds me of older GCP (just to get used to where everything is).
• Permission for different things always seemed to be more difficult than it really needed to be. Once you got them set up you were good but updating anything or creating new permissions for just about anything took longer than I thought it should.
• Based on how the buttons were laid out, it was pretty easy to delete all of your DNS records, and backing them up was not as intuitive as I'd like with the UI, but it was easy to do using a script.

Incentivized

• Pricing is competitive, but other providers do beat them out with some of their pricing "features".
• The Cloud Files offering is relatively slow and wasn't usable for us.
• The automated backup feature that is offered for the Cloud Servers is pretty limited and wasn't usable for us.
• There are 2-3 different web management panels, with different logins. It's hard to keep track of which one is which, and can be frustrating/confusing when trying to log in to your panel and choosing the wrong one.

Incentivized

We have been using this product for the last 6 years, and we keep renewing it yearly as we have no issues with this cloud provider. Maybe till we have our products, we will use this cloud and will be renewing it.

Incentivized

If I wake tomorrow completely incapable of managing a client cloud operation, our dedicated Rackspace Cloud Engineering Team is deployable as literal extension of our business, immediately addressing all needs and requirements without cause of business disruption for our consultancy, and more importantly for the mission-critical ones of our clients. For this reason alone, Rackspace is our choice of choices!

Incentivized

The services & products in Oracle Cloud Infrastructure needs more improvement to beat other Cloud service providers. The price is good & Security processes are good. We are requiring to put more effort in supporting this Oracle Cloud Infrastructure than other Cloud service providers. Probably better ways are there but is not super easy to find or not super available

The company does not put as much focus on usability as other cloud competitors and it is kind of clear. It would be good to take a quarter and gather intense feedback, and then another quarter and focus purely on UI enhancements and backend interoperability

Incentivized

Yeah sometimes we had to face unplanned outages due to underlying infrastructure issues, so not every time,e but once in a while we face issues with availability. But the good thing is we have redundancy with DR setup and multi region so we can manage.

Incentivized

Oracle Cloud Infrastructure performance is good in terms of querying large datasets, and is also consistent. It integrates well with other third party applications, and doesn't noticeably seem to slow down. Complex analytical queries and reports are processed efficiently even with larger datasets. Auto-scaling has been useful for traffic handling as this is a major challenge for any application.

Incentivized

Overall it is amazing, there is always room for improvement. We have weekly updates that tend to slow the program used more and more. We had to change some reports within Oracle because the others wouldn’t load. This is tied to our payroll and the delays are causing many time constraint issues and panic. We have to create a new report when one breaks. Otherwise awesome!

Incentivized

In my experience, their support team is massively overworked — taking FOUR DAYS to look at tickets, and a MONTH to fix problems!

Incentivized

Effective training provided, much data productivity while doing training

Incentivized

detailed and easy to understand.

Incentivized

Easy to implement. Easy to navigate

Incentivized

Performance and latency are excellent in Oracle Cloud Infrastructure. Except for AWS baremetal, I don't find anything like that. I found that, aside from conventional compute that works really good, they also offer HPC VDI. That's one of the strengths that should have more hype in OC advertising. After my tests, that were limited by the trial, I'm a net promoter of the service. I really miss the depth of my RDP connections and response times.

Incentivized

Rackspace is a premier IaaS company with vast resources and an excellent reputation for reliability and support. We have used AWS and Rackspace extensively over the last 10 years, while trying other providers for smaller, less mission critical, requirements. Rackspace has been solid throughout that time, experiencing very little unplanned downtime. During their planned maintenance windows, they were incredibly responsive and helpful in coming up with solutions to deal with the scheduled downtime so as to minimize, or eliminate, the downtime experienced by our customers. We originally started working with Rackspace due to a major outage in the AWS platform, which opened our eyes to needing to diversify where our servers are located so as to reduce the risk on a single point of failure with any single provider. Compared to Linode and Digital Ocean, specifically, Rackspace's offering is much more robust. While those other companies do have a good offering, they did not provide cloud servers with enough resources for our needs (MySQL databases with fast solid state disks, and large amounts of memory available). We did host many machines with Joyent for a time, however, they were very focused on the SuSe operating system, which we wanted to move away from due to it's waning community support and relatively esoteric package management system. Ultimately, Amazon and Rackspace were our two providers for hosting our infrastructure, consisting of several (4-10) application servers, database servers (typically 1 MySQL master with multiple slaves for reporting, backups, and failover), and micro-service host machines.

Incentivized

We have hosted around 500 + customers on this cloud so till day not faced any major issues, so we can use it for any kind of products and it can hold the load and easily scale based on need.

Incentivized

• Oracle Cloud Infrastructure has allowed us to manage data at scale with a low barrier to entry
• Oracle Cloud Infrastructure has allowed us to create experiments and proof of concepts with little risk
• Oracle Cloud Infrastructure has allowed us to reduce costs we were spending on other cloud providers

Incentivized

• We've found it helpful to host our own web sites on their cloud servers, which is a positive.
• We've also hosted our Nagios instance on a low-end cloud server, which is also a positive.
• A negative impact is that they've now decided to start charging for their support.

Incentivized