Configure One vs. Oracle CPQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Configure One
Score 8.9 out of 10
N/A
Configure One is a CPQ and e-catalog tool that allows users to visualize complex product configurations in 2D and/or 3D, and generate quotes and orders based on valid configurations. Configure One integrates with ERP, CRM, and CAD systems. It also includes features for manufacturers, including bill of materials, routings, and parts numbering. Configure One is a Revalize company.N/A
Oracle CPQ
Score 1.1 out of 10
N/A
Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.
$240
per month per user
Pricing
Configure OneOracle CPQ
Editions & Modules
No answers on this topic
CPQ Pricing
$240.00
per month per user
Offerings
Pricing Offerings
Configure OneOracle CPQ
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Configure OneOracle CPQ
Features
Configure OneOracle CPQ
CPQ
Comparison of CPQ features of Product A and Product B
Configure One
9.2
Ratings
6% above category average
Oracle CPQ
6.7
Ratings
26% below category average
Quote sharing/sending9.40 Ratings7.00 Ratings
Product configuration9.70 Ratings8.00 Ratings
Configuration options9.40 Ratings8.00 Ratings
Pricing rules8.70 Ratings7.00 Ratings
Price adjustment8.70 Ratings5.00 Ratings
Purchase history and open contracts9.40 Ratings6.00 Ratings
Guided selling/Sales portal8.70 Ratings7.00 Ratings
CPQ reporting & analytics9.40 Ratings7.00 Ratings
CPQ-CRM integration9.70 Ratings7.00 Ratings
Attachments to quotes8.70 Ratings5.00 Ratings
Order capturing9.40 Ratings7.00 Ratings
User Ratings
Configure OneOracle CPQ
Likelihood to Recommend
9.0
(0 ratings)
1.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(0 ratings)
Usability
-
(0 ratings)
3.0
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
1.0
(0 ratings)
In-Person Training
-
(0 ratings)
8.0
(0 ratings)
Implementation Rating
-
(0 ratings)
2.0
(0 ratings)
User Testimonials
Configure OneOracle CPQ
Likelihood to Recommend
This software is a very useful tool, ideal for companies that manufacture their own products and want to closely monitor the entire process. In the company we can work easily with it, we are all happy with your purchase and is one of the programs that we recommend the most.
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I think CPQ had worked so well for our company because of the widespread nature of our associates and tracking orders that were being placed in multiple time zones. My team specifically needed a way of analyzing these orders to track our progress in real time and sort out any supply orders before they became an issue. If you are in a centralized location with a smaller team then this may not yield much use to you.
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Pros
  • Allows the creation of an online catalog, where our customers can access from the customer portal and see all the products we have available, as well as their features, design, quantity, price, and more.
  • We can take in an orderly manner the entire process of the product from its creation to the categorization of products. The system has customer and proposal management, where we can access the files without problems or complications.
  • It has a tool for the design of products in 3D, which we love because we do not have to search in other files and programs for plans and designs.
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  • Leveraged automation to minimize headcount costs despite 10% year-over-year business growth, and enabled staff to focus on more strategic tasks.
  • Established a flexible CPQ system that scales on demand to easily accommodate the company’s multiple global locations.
  • Improved customer relations by reducing configuration time and allowing sales more time to meet with customers and close orders.
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Cons
  • In some cases, the configuration process can take a long time to complete. While the cost is high, the service is excellent.
  • Learning can be difficult due to the high level of customization implemented. Backend compartments only connect from above.
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  • Advanced coding for some areas in config and pricing engine are written in BML. This Java-like code may be a bit tricky for someone trying to write very advanced configuration rules or advanced pricing.
  • The flagship system needs to have an easier way to enter in pricing. In the BMX version, pricing is handled through multiple matricies, but in the flagship it is compiled into one ugly rule.
  • Customization. Other software comes with tools to help customize the "look and feel" quickly. To get a re-vamped look on the flagship product, you'll need a CSS expert.
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Likelihood to Renew
No answers on this topic
So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.
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Usability
No answers on this topic
While they have a decent administrator interface (relative to other apps), the part that is unintuitive is the printer friendly output. I view this is as the meat and potatoes. They are very constrained on these abilities. To make a font change is really cumbersome. There is no content management protocol to protocol. This kills us.
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Reliability and Availability
No answers on this topic
Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable
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Performance
No answers on this topic
It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version
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Support Rating
No answers on this topic
Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
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In-Person Training
No answers on this topic
They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.
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Implementation Rating
No answers on this topic
Like with any implementation go into it with a clear and realistic plan for getting the implementation completed and it will go much smoother. BigMachines has a clear process and an excellent staff fort getting an implementation completed we just needed to follow more of it instead of creating our own roadblocks
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Alternatives Considered
Configure One is flexible in inventing a solid CPQ platform and a useful sales and quoting tool to understand our customers' needs better. It's extremely user-friendly and provides almost limitless customization options. It provides a diverse range of functions that allow users to customize their tools. The support staff is always available and knowledgeable. Because of its excellent service, we chose it over its competitors.
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We debated a few different options, including a home-grown custom program, uCommerce, and just using only Oracle Commerce Cloud. Since we had already decided to use Oracle Commerce Cloud over uCommerce, the integrations available between OCC, Oracle's ERP system, and Oracle CPQ definitely seemed like the easiest option with the greatest benefits. However, the cost/benefit of Oracle CPQ was more apparent when we were ready to launch more complex configurations across all of our product groups.
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Return on Investment
  • It meets our extensive and dynamic product quoting needs and access levels, creating customized product quotes with minimal clicks.
  • It is simple and flexible to create a solid CPQ platform, and a useful sales and quoting tool always adapt to the fast-changing technology trends.
  • It's very adaptable, and it's integrated with CRM and ERP tools, so it creates a seamless user experience and ensures that our workflow is consistent from start to finish.
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  • Sales Operations or IT would have a better understanding of the license user costs and ROI. I do know that Sales has experienced frustrations in the the lead gen-to-close process and have experienced delays with some deals. In other instances, the software has worked fine. I would love to see an analysis on how our lead-conversion rate, sales cycles, and proposal volume stacks up.
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ScreenShots