TrustRadius: an HG Insights company

Oracle CRM On Demand vs. SAP Sales Cloud

Save this comparison

Save this comparison

Oracle CRM On Demand

129 Reviews and Ratings

SAP Sales Cloud

243 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9 out of 10
    		N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    SAP Sales Cloud

    Score8.3 out of 10
    		N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    Oracle CRM On DemandSAP Sales Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle CRM On DemandSAP Sales Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Oracle CRM On DemandSAP Sales Cloud
    Considered Both Products
    Oracle
    No answer on this topic
    SAP
    Verified User
    Chose SAP Sales Cloud
    Easy adoption using other products like SAP Customer Data Solutions and SAP Service Cloud. For your developers integration is transparent but if your business logic or on-premise software is made by your organisation, integration is not easy and required more time (and …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Oracle CRM On DemandSAP Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and SAP Sales Cloud
    Feature
    Oracle CRM On Demand
    8.9
    26 Ratings
    SAP Sales Cloud
    8.3
    120 Ratings
    Customer data management / contact management8.026 Ratings8.8117 Ratings
    Workflow management9.025 Ratings8.6118 Ratings
    Territory management8.025 Ratings7.2105 Ratings
    Opportunity management8.026 Ratings8.0114 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.023 Ratings7.9110 Ratings
    Contract management9.025 Ratings8.3112 Ratings
    Quote & order management10.024 Ratings8.3109 Ratings
    Interaction tracking9.025 Ratings8.5111 Ratings
    Channel / partner relationship management10.024 Ratings8.6110 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and SAP Sales Cloud
    Feature
    Oracle CRM On Demand
    9.7
    25 Ratings
    SAP Sales Cloud
    8.1
    103 Ratings
    Case management10.025 Ratings7.998 Ratings
    Call center management10.024 Ratings8.692 Ratings
    Help desk management9.025 Ratings8.095 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and SAP Sales Cloud
    Feature
    Oracle CRM On Demand
    8.5
    25 Ratings
    SAP Sales Cloud
    7.5
    107 Ratings
    Lead management8.025 Ratings7.3106 Ratings
    Email marketing9.023 Ratings7.694 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and SAP Sales Cloud
    Feature
    Oracle CRM On Demand
    9.0
    25 Ratings
    SAP Sales Cloud
    8.2
    115 Ratings
    Task management9.024 Ratings8.1111 Ratings
    Billing and invoicing management9.023 Ratings8.196 Ratings
    Reporting9.024 Ratings8.6105 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and SAP Sales Cloud
    Feature
    Oracle CRM On Demand
    9.1
    25 Ratings
    SAP Sales Cloud
    8.4
    114 Ratings
    Forecasting10.025 Ratings8.3107 Ratings
    Pipeline visualization8.224 Ratings8.4107 Ratings
    Customizable reports9.025 Ratings8.5110 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and SAP Sales Cloud
    Feature
    Oracle CRM On Demand
    8.7
    25 Ratings
    SAP Sales Cloud
    7.7
    111 Ratings
    Custom fields9.025 Ratings8.0111 Ratings
    Custom objects9.025 Ratings7.3107 Ratings
    Scripting environment7.821 Ratings7.794 Ratings
    API for custom integration9.024 Ratings7.899 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and SAP Sales Cloud
    Feature
    Oracle CRM On Demand
    9.5
    26 Ratings
    SAP Sales Cloud
    8.6
    114 Ratings
    Single sign-on capability10.023 Ratings8.8109 Ratings
    Role-based user permissions9.026 Ratings8.3108 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and SAP Sales Cloud
    Feature
    Oracle CRM On Demand
    9.0
    19 Ratings
    SAP Sales Cloud
    7.2
    83 Ratings
    Social data9.019 Ratings7.383 Ratings
    Social engagement9.019 Ratings7.281 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and SAP Sales Cloud
    Feature
    Oracle CRM On Demand
    9.0
    23 Ratings
    SAP Sales Cloud
    7.7
    97 Ratings
    Marketing automation9.023 Ratings8.093 Ratings
    Compensation management9.021 Ratings7.480 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and SAP Sales Cloud
    Feature
    Oracle CRM On Demand
    9.0
    19 Ratings
    SAP Sales Cloud
    7.5
    99 Ratings
    Mobile access9.019 Ratings7.599 Ratings
    User Ratings
    Oracle CRM On DemandSAP Sales Cloud
    Likelihood to Recommend
    9.0
    (27 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (7 ratings)
    Usability
    9.0
    (2 ratings)
    6.7
    (7 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (10 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (91 ratings)