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Oracle CRM On Demand vs. Workbooks

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Oracle CRM On Demand

129 Reviews and Ratings

Workbooks

30 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9 out of 10
    		N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    Workbooks

    Score4.9 out of 10
    		N/AWorkbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible anytime, anywhere.

    $30

    per user/per month

    Pricing
    Oracle CRM On DemandWorkbooks
    Editions & Modules
    No answers on this topic
    Workbooks CRM Edition
    $30
    per user/per month
    Workbooks Business Edition
    $65
    per user/per month
    Offerings
    Pricing Offerings
    Oracle CRM On DemandWorkbooks
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    Oracle CRM On DemandWorkbooks
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and Workbooks
    Feature
    Oracle CRM On Demand
    8.9
    26 Ratings
    Workbooks
    7.7
    9 Ratings
    Customer data management / contact management8.026 Ratings8.59 Ratings
    Workflow management9.025 Ratings8.27 Ratings
    Territory management8.025 Ratings7.79 Ratings
    Opportunity management8.026 Ratings8.89 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.023 Ratings6.49 Ratings
    Contract management9.025 Ratings7.29 Ratings
    Quote & order management10.024 Ratings7.68 Ratings
    Interaction tracking9.025 Ratings6.48 Ratings
    Channel / partner relationship management10.024 Ratings8.48 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and Workbooks
    Feature
    Oracle CRM On Demand
    9.7
    25 Ratings
    Workbooks
    6.3
    8 Ratings
    Case management10.025 Ratings6.28 Ratings
    Call center management10.024 Ratings6.82 Ratings
    Help desk management9.025 Ratings5.88 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and Workbooks
    Feature
    Oracle CRM On Demand
    8.5
    25 Ratings
    Workbooks
    7.3
    7 Ratings
    Lead management8.025 Ratings8.07 Ratings
    Email marketing9.023 Ratings6.67 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and Workbooks
    Feature
    Oracle CRM On Demand
    9.0
    25 Ratings
    Workbooks
    7.5
    9 Ratings
    Task management9.024 Ratings7.77 Ratings
    Billing and invoicing management9.023 Ratings6.88 Ratings
    Reporting9.024 Ratings7.87 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and Workbooks
    Feature
    Oracle CRM On Demand
    9.1
    25 Ratings
    Workbooks
    8.6
    8 Ratings
    Forecasting10.025 Ratings8.28 Ratings
    Pipeline visualization8.224 Ratings8.88 Ratings
    Customizable reports9.025 Ratings8.88 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and Workbooks
    Feature
    Oracle CRM On Demand
    8.7
    25 Ratings
    Workbooks
    7.7
    8 Ratings
    Custom fields9.025 Ratings8.48 Ratings
    Custom objects9.025 Ratings7.67 Ratings
    Scripting environment7.821 Ratings7.56 Ratings
    API for custom integration9.024 Ratings7.57 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and Workbooks
    Feature
    Oracle CRM On Demand
    9.5
    26 Ratings
    Workbooks
    7.5
    8 Ratings
    Single sign-on capability10.023 Ratings7.05 Ratings
    Role-based user permissions9.026 Ratings8.07 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and Workbooks
    Feature
    Oracle CRM On Demand
    9.0
    19 Ratings
    Workbooks
    6.6
    3 Ratings
    Social data9.019 Ratings6.03 Ratings
    Social engagement9.019 Ratings7.31 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and Workbooks
    Feature
    Oracle CRM On Demand
    9.0
    23 Ratings
    Workbooks
    6.9
    6 Ratings
    Marketing automation9.023 Ratings6.76 Ratings
    Compensation management9.021 Ratings7.02 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and Workbooks
    Feature
    Oracle CRM On Demand
    9.0
    19 Ratings
    Workbooks
    4.2
    7 Ratings
    Mobile access9.019 Ratings4.27 Ratings
    User Ratings
    Oracle CRM On DemandWorkbooks
    Likelihood to Recommend
    9.0
    (27 ratings)
    7.0
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (7 ratings)
    Usability
    9.0
    (2 ratings)
    7.3
    (1 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)