Oracle Dyn Email vs. SMTP2GO

Oracle Dyn Email is well-suited for organizations that need to create, manage, and analyze bulk email campaigns from existing email templates. If your organization's business objectives are fulfilled by the out-of-the-box features of Oracle Dyn Email, then it is a perfect solution for you. On the other hand, if you think you will be needing more advanced features, I would suggest looking for another solution.

It's great for any application that you need to track email receipt and recipient interaction, or with devices/programs that don't fare well with Exchange based email services. Don't try to set SMTP2GO as your outbound email server if you're using O365, that just isn't a possibility (not that I've looked into that setup).

Incentivized

• Easy to setup by unique group and approved senders.
• Quick reporting.
• Easy to retrieve lists to allow us to maintain our lists.

Incentivized

• Bulk email sending in the thousands of emails per day
• Email with large attachments going to a large number of users
• Email logging for audit/tracking purposes
• Handling large numbers of sending domains
• Team admin access for IT to manage settings and view logs

Incentivized

• Advanced reporting and troubleshooting
• More user-friendly portal for power users (easy to switch between subaccounts without losing information, direct URLs, better reporting visualization)
• Simplified support ticket submission process (less manual input, like my e-mail address, etc.)

Incentivized

• Might be nice to add a monthly good looking PDF report for subaccount users that can be branded and sent directly to the subaccount contact. A 'client facing' report that we can use to show our customers the email usage history.

Incentivized

I think it is very likely we will continue to use Dyn

Incentivized

Reliability in email delivery is what counts the most. SMTP2GO is undeniably a winner in this category. The price is reasonable, therefore the RoI is excellent.

While reporting could use some tweaks overall it is a very good product that works reliably and is simple to set up and maintain.

Incentivized

Customer support for Oracle Dyn Email is very responsive. We usually get replies within a half an hour if not earlier. It is clear that the support team is experienced with the product due to the amount of time it takes them to solve all of our problems. We are fully satisfied.

I've only needed support for the software once or twice the 5+ years i've used it. I found their support responsive and helpful at each encounter. They seem to have the same level of commitment to their enterprise as I do to mine which is refreshing.

I wasn't at the company during implementation

Incentivized

While the UI is a little outdated, this system is FAR easier to set up and manage that some other services we have used. Also, our questions to the support team are answered quickly and fully within an hour of submitting a ticket. We have had other services where questions were answered 24 hours later AT THE EARLIEST. Not so with DYN.

Incentivized

Our goal was to find a product what fit those needs:

• Can be use with SMTP protocol to relay emails from our webhosting environment
• Have an API to manage the account and offer the ability to also send emails

The competition was offering too much options and services that we wouldn't use but still had to pay for while SMTP2GO fulfilled our needs with a verry competitiveThe competition was offering too much options and services that we wouldn't use (but still had to pay for anyways) while SMTP2GO fulfilled our needs with a verry competitive pricing.

• We did not have to spend a lot of time or resources to get our transaction email program up and running. This by far was the best positive impact.
• Inbox placement rates were great due to the Oracle Dyn Email's awesome network.
• The negative impact is that they are not partnered with an data quality platform like Webbula cloudHygiene to identify risky emails prior to the send.

Incentivized

• Allowed us to use the same SMTP information across the board for all customers instead of having them split between several accounts.
• More cost efficient than paying for several different email accounts.
• Created an additional layer of great customer service for us since SMTP information is able to be preprogrammed into the equipment before ever leaving our facility.