Oracle Service vs. QR Maintenance
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Oracle Service | Score5.1 out of 10 | N/A | Oracle Service is the help desk and customer experience management platform from Oracle. The technology was developed and supported by RightNow Technologies as RightNow CX for cloud-based call center automation, until that company's acquisition by Oracle in 2011 for about $1.5 billion. | N/A |
 QR Maintenance | N/A | Mid-Size Companies (51-1,000 employees) | QR Maintenance uses QR codes and mobile forms to optimize asset management, tracking and maintenance. Whether users need to manage equipment, property, tools, electronic devices or other types of assets, they will be able to create custom forms that fit their purpose. Field service technicians can access a list of relevant maintenance, inspection, service or repair log forms by scanning the QR code on the asset tag with a smartphone or tablet. Using QR Maintenance,… | N/A |
| Oracle Service | QR Maintenance | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | $545 fixed | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Oracle Service | QR Maintenance | ||||||||||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Oracle Service | QR Maintenance | |
|---|---|---|
| Likelihood to Recommend | 5.1 | - |
| Likelihood to Renew | 10.0 | - |
| Usability | 10.0 | - |
| Availability | 10.0 | - |
| Performance | 9.0 | - |
| Support Rating | 10.0 | - |
| In-Person Training | 9.0 | - |
| Implementation Rating | 9.0 | - |
| Configurability | 9.0 | - |
| Ease of integration | 5.0 | - |
| Product Scalability | 10.0 | - |