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Oracle Social Cloud (legacy)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Social Cloud (legacy)

    Score7.6 out of 10
    Enterprise companies (1,001+ employees)
    Oracle Social Cloud helped marketers to discover, analyze, and respond across paid, owned and earned social channels to measure the impact of their data-driven campaigns. Oracle Social Cloud is a legacy product, and no longer available for sale.N/A
    Pricing
    Oracle Social Cloud (legacy)
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle Social Cloud (legacy)
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional Details—
    More Pricing Information
    Community Pulse
    Oracle Social Cloud (legacy)
    Considered Both Products
    Discontinued Products
    Chose Oracle Social Cloud (legacy)
    It's a much better product, although not free. We were looking for an enterprise-grade product for which Oracle checked the boxes.
    Incentivized
    Chose Oracle Social Cloud (legacy)
    We used Hootsuite Pro before we switched over to Oracle Social Cloud. Back in 2012, I would have said that Hootsuite was a solid competitor to Oracle Social Cloud. Unfortunately, the amount of feature updates that Hootsuite used to receive has significantly decreased. It is …
    Incentivized
    Chose Oracle Social Cloud (legacy)
    Oracle SRM was ready being used when I joined the company, it wasn't my choice. We stopped using it when that business unit had been sold off and is no longer part of our company. We are currently looking at the above mentioned alternatives.
    Incentivized
    Chose Oracle Social Cloud (legacy)
    Oracle SRM is a great tool for enterprise organizations. You can handle all of your social marketing activities right from one platform. It also integrates easily into other Oracle applications such as Eloqua and Support. I recommend it to any large organization.
    Incentivized
    Chose Oracle Social Cloud (legacy)
    We started our social marketing journey by just using the free version of Hootsuite. It had good listening but was limited in other areas, especially as it related to campaign tracking and some analytics. Even looking at the Enterprise versions, we didn't feel it had the …
    Incentivized
    Chose Oracle Social Cloud (legacy)
    On a par
    Incentivized
    Chose Oracle Social Cloud (legacy)
    TweetDeck is simpler to use, but mostly because it simply has a lot less functionalities. It simply does not work well with teams or a lot of channels across the globe.
    Incentivized
    Chose Oracle Social Cloud (legacy)
    I have used one other enterprise level application; it was comparable to SRM. We moved away from the first application because our parent company uses many other Oracle applications, not because we were 'unhappy' with the application we had at the time. Having said that, SRM …
    Incentivized
    Chose Oracle Social Cloud (legacy)
    We chose SRM because of its integration with our other products, the ability to also offer social publishing and its feature set
    Incentivized
    Chose Oracle Social Cloud (legacy)
    Our primary concern was to guard against comments that are beyond the scope authorized by the FDA -- off-label claims, in other words. SRM was the best tool to provide the control our management required. The others had incomplete or easy-to-evade controls. However, we've found …
    Incentivized
    Chose Oracle Social Cloud (legacy)
    We no longer use Oracle SRM. Instead we use Sprinklr which has a nice Eloqua integration for advertising campaigns, and Socedo which allows us to prospect on social, add new contacts to our database, and match existing contacts to social IDs.
    Incentivized
    Chose Oracle Social Cloud (legacy)
    It's been a long time since we evaluated different products (before we got Oracle SRM) so I don't have a clear remembrance of Hearsay, but I think I remember Oracle's tools integrating much better and having measurements that our division was interested at the time of purchase. …
    Incentivized
    Chose Oracle Social Cloud (legacy)
    Seamless, fast integration with Eloqua for lead generation and marketing automation, superior social listening/monitoring functionality, ability to have unlimited users were our top reasons for selecting the tool -- all of which were differentiators from the other platforms …
    Incentivized
    Chose Oracle Social Cloud (legacy)
    This is the first SRM that I have used. Based on its performance I can't see myself using anything else.
    Incentivized
    Chose Oracle Social Cloud (legacy)
    Oracle Social Relationship Management (SRM) is far better than the above mentioned tools. The tool is easier to use and more consistent. The team supporting it is also more advanced in understanding.
    Incentivized
    Chose Oracle Social Cloud (legacy)
    Oracle is a very strong platform. Spredfast is strong at content management and approvals. Salesforce is great at real time.
    Incentivized
    Chose Oracle Social Cloud (legacy)
    It's more detailed in terms of info / stats it provides, but Curalate's program is easier to use / more intuitive.
    Incentivized
    Chose Oracle Social Cloud (legacy)
    When I was evaluating products for our communications department two things stood out to me about Oracle, the price point and the service. For what you receive, I believe Oracle is an excellent product. Not as expensive as some others, but equally (or better!) quality, plus the …
    Incentivized
    Chose Oracle Social Cloud (legacy)
    Aside from offering us a good deal with our current CRM subscription, Oracle offered us a solution in one tool that used to require us three different tools.
    Incentivized
    Chose Oracle Social Cloud (legacy)
    At the time we reviewed the services Oracle SRM delivered the full range enterprise package for the most effective cost. I plan to reevlauate after another 6 months to ensure we are still getting the best deal.
    Incentivized
    Chose Oracle Social Cloud (legacy)
    Vitrue offered a lot of the same capabilities as Wildfire but for a better price. I also really liked their customer service and account reps - they were extremely helpful and made our business objectives a priority. If Vitrue's software couldn't accomplish something they would …
    Chose Oracle Social Cloud (legacy)
    We had a quick trial with shoutlet before signing a long term contract with involver, though I was personally in support of going with shoutlet. I have worked on Shoutlet, Vitrue, Involver, Wildfire, and Olapic, and Involver/Shoutlet are just seemingly behind the times. I would …
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Oracle Social Cloud (legacy)
    Likelihood to Recommend
    7.6
    (35 ratings)
    Likelihood to Renew
    9.0
    (10 ratings)
    Usability
    9.0
    (1 ratings)
    Support Rating
    8.3
    (4 ratings)
    Online Training
    5.0
    (1 ratings)