Oracle Utilities Customer Care and Billing

Oracle Utilities Customer Care and Billing

9 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Oracle Utilities Customer Care and Billing	Score9.6 out of 10	N/A	Oracle Utilities Customer Care and Billing is offered to allow users to serve customers with an integrated platform from meter to customer. Available on premises and in the cloud, the solutions are designed to help deliver service excellence, reduce cost-to-serve, and prepare for change.	N/A

Pricing

Oracle Utilities Customer Care and Billing

No answers on this topic

Pricing Offerings
Oracle Utilities Customer Care and Billing
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

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Community Pulse
Key User Insights
	Oracle Utilities Customer Care and Billing
Considered Both Products	Oracle Aaron Baker Senior Systems Analyst in Information Technology at Duquesne Light Company (Utilities, 1001-5000 employees) Chose Oracle Utilities Customer Care and Billing I was not involved in the decision-making process or in the implementation of Oracle CCB. I arrived 3 years after it was first implemented at Duquesne Light Company. I also haven't evaluated any other CIS systems since we are committed to CCB for the foreseeable future. If … Incentivized Helpful? Verified User Chose Oracle Utilities Customer Care and Billing Previously, my company was on an aging mainframe system. The cost and effort to move to Oracle Customer Care and Billing, as well as integrate with the Oracle Utility MDM and MWM modules, was done out of necessity but also larger external acceptance and innovation. By this, I … Incentivized Helpful? Verified User Chose Oracle Utilities Customer Care and Billing SQL Developer works great because you can quickly get accurate information from the database. This comes from CCB or MWM, wherever you need data, and is always accurate. MWM works with CCB as where the activities are worked from, CCB creates the FA, it syncs with MWM, where … Incentivized Helpful? Verified User Chose Oracle Utilities Customer Care and Billing There were major improvements in the latest version; the interface is better with a faster search feature. It's a very straightforward design. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

User Ratings
	Oracle Utilities Customer Care and Billing
Likelihood to Recommend	8.4 (5 ratings)
Likelihood to Renew	9.0 (1 ratings)
Support Rating	8.7 (4 ratings)