Extensiv Order Manager vs. Ordoro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Extensiv Order Manager
Score 8.0 out of 10
N/A
Skubana, now from Extensiv, is billed as enterprise resource planning software built around eCommerce; primarily it offers inventory management and order fulfillment, with analytics built in.N/A
Ordoro
Score 10.0 out of 10
N/A
Ordoro is an ecommerce logistics platform from the company of the same name in Austin, used by SMB ecommerce merchants to manage their orders, inventory and suppliers. Ordoro deals with everything that happens after a shopper clicks checkout on the merchant's website: print packing lists and shipping labels, sync inventory levels, manage dropshipping, manage customers, manage suppliers etc.N/A
Pricing
Extensiv Order ManagerOrdoro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Extensiv Order ManagerOrdoro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Extensiv Order ManagerOrdoro
User Ratings
Extensiv Order ManagerOrdoro
Likelihood to Recommend
8.0
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
9.1
(0 ratings)
Support Rating
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
-
(0 ratings)
8.2
(0 ratings)
User Testimonials
Extensiv Order ManagerOrdoro
Likelihood to Recommend
PO management & inventory control is key. If you are in Operations & need a tool to house all of this data, Extensiv is straightforward and has the ability for customization.
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Odoro is great for managing orders within an eCommerce platform. It can manage 100s of orders per day easily. Syncing does seem to take a bit longer when you have 100s of orders in a day, but still very intuitive to use. Once you do a few orders, it is incredibly easy to use and easy to make shipping templates/profiles for your most common package types/sizes/weights.
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Pros
  • Warehouse/factory setup.
  • PO receipt process.
  • Inventory control; understanding stock levels across multiple warehouses.
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  • Ordoro manages inventory across multiple platforms very well. If you sell an item on one channel, it reduces your told inventory and updates it across all of your other channels so you never risk going out of stock on an item.
  • Ordoro is awesome for bringing all of your orders into one central location which streamlines shipping processes. They also provide reduced shipping costs for most well-known shipping carriers.
  • Ordoro has incredible technical support and customer care team. Unlike other similar products, when you call Ordoro, you talk to a real live person who is never reading a script and always friendly and happy to help with any questions you may have.
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Cons
  • Customizable fields ie: implementing a CRD (Cargo Ready Date) field would be great.
  • Easier/more direct template uploading for PO's.
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  • We would love for the ability to have more control of the packing slip templates (ie. add barcodes for order numbers on the packing slip etc.).
  • Wish it would sync to our eCommerce platform a bit more often than 1x per hour. We can manually sync, but that takes a few minutes.
  • Wish it would connect to the other software platform we use to manage our Amazon orders, Monsoon Commerce.
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Usability
No answers on this topic
Ordoro really excels in its simplicity and elegance. From set up, to everyday use, it's very intuitive and easy to learn
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Support Rating
No answers on this topic
In the six years we've used Ordoro, their customer service has been responsive, helpful, and knowledgeable. They have a robust support center for DIY answers, and honestly, we don't need support often because their product is so reliable. But when we need to reach a human for additional support, they have always been excellent.
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Implementation Rating
No answers on this topic
Change always takes time and adjusment, but set up was so simple. Once we were fully set up, Ordoro w
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Alternatives Considered
Extensiv > Anvyl because of the inventory control aspect. Anvyl is solid for PO placement, but after that, it doesn't offer inventory levels and the control needed.
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We used and tried numerous platforms before landing with Ordoro. Pricing was a HUGE factor for us, but in addition to offering incredible pricing options, we couldn't help but acknowledge Ordoro's support team and their willingness to answer all of our millions of questions. They truly went above and beyond and unlike some of the competitors who simply got us signed up and integrated and then dropped us, Ordoro is STILL always there when we need them. They treat us incredible and act like they actually value us as customers and care what we have to say. They listen to our suggestions, if we have them, and they are always trying to improve their product and offer even more integrations and features. Some of the competitor's solutions were also too complex and took months to set up correctly/properly. With Ordoro we were up and running in no time.
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Return on Investment
  • PO management & Inventory control is utilized to its potential.
  • We are excited to see Extensiv grow its Analytics module and all the exporting features.
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  • Ordoro saves us time and money, by allowing us to manage most of the business operation from one place.
  • Ordoro helps maintain inventory sync between the warehouse(s) and the online sales channels, saving us time and resources.
  • Ordoro connects to our accounting system allowing us to focus on sales and operations.
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