Ordoro is an ecommerce logistics platform from the company of the same name in Austin, used by SMB ecommerce merchants to manage their orders, inventory and suppliers. Ordoro deals with everything that happens after a shopper clicks checkout on the merchant's website: print packing lists and shipping labels, sync inventory levels, manage dropshipping, manage customers, manage suppliers etc.
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ShippingEasy
Score 8.0 out of 10
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ShippingEasy, an Auctane (formerly Stamps.com) company, offers their cloud-based ecommerce shipping platform, providing full support for USPS, UPS, FedEx and integrating with online marketplaces such as Amazon, eBay, Etsy, Shopify, BigCommerce, WooCommerce, Volusion, and others. ShippingEasy allows automated order tracking with fulfillment data, and inventory levels to populate in real time.
We looked into Stitch Labs, but it wasn't quite as simple and straightforward to set up and use as Ordoro. It also didn't have all the features and integrations we needed. Orodoro's drop-ship feature was important for us, and Stitch Labs didn't have this feature. We did like …
We used and tried numerous platforms before landing with Ordoro. Pricing was a HUGE factor for us, but in addition to offering incredible pricing options, we couldn't help but acknowledge Ordoro's support team and their willingness to answer all of our millions of questions. …
Ordoro was easily connected to our eCommerce platform, and at the time, it was the only shipping platform that would sync with our system. Now ShipStation does as well, and from what I can see, they are VERY comparable. Highly recommend ordoro for ease of use, and the price …
Founder and Senior eCommerce Strategist & Consultant
Chose Ordoro
Other solutions may be more advanced or complete for certain tasks, however they are either more expensive or otherwise cover only partial operational requirements. For example, you may find a superior solution for inventory or fulfillment management, which will force you to …
Using PayPal for shipping worked ok for clients who paid with PayPal but was not a good option for those who submitted payment elsewhere. I have since switched to Pirate Ship and it is far more reliable and easy to work with.
ShippingEasy was less expensive and offered more marketplace connections than Stitch Labs. ShippingEasy charges for a basic shipping program and then you can decide to add on inventory and marketing for an extra, reasonable fee. It's easier to control our costs that way. …
We used to use the Quickbooks shipping option to ship all of our orders. This was clunky and time-consuming. Especially since Quickbooks is not exactly known for being lightning fast. We would also then have to manually transfer over shipment data into BigCommerce which was …
Odoro is great for managing orders within an eCommerce platform. It can manage 100s of orders per day easily. Syncing does seem to take a bit longer when you have 100s of orders in a day, but still very intuitive to use. Once you do a few orders, it is incredibly easy to use and easy to make shipping templates/profiles for your most common package types/sizes/weights.
ShippingEasy is perfect for our shipping needs. It allows for a smaller organization to ship a much larger volume more easily especially with the flexibility of the shipping rules. The email marketing campaign and marketing tools really help out a lot as well. They have more functionality and are a fraction of the cost of Constant Contact. So for an online retail platform like us, it really is an invaluable tool.
Ordoro manages inventory across multiple platforms very well. If you sell an item on one channel, it reduces your told inventory and updates it across all of your other channels so you never risk going out of stock on an item.
Ordoro is awesome for bringing all of your orders into one central location which streamlines shipping processes. They also provide reduced shipping costs for most well-known shipping carriers.
Ordoro has incredible technical support and customer care team. Unlike other similar products, when you call Ordoro, you talk to a real live person who is never reading a script and always friendly and happy to help with any questions you may have.
ShippingEasy is set up to connect to many marketplaces including Amazon, eBay, and Walmart but does not connect to Poshmark. We sell on Postmark and have to maintain a separate inventory system.
Once items are set up in inventory if there is an error in the picture, the information, or the inventory amount it has to be updated by hand. A subsequent product upload does not fix it or over write it.
In the six years we've used Ordoro, their customer service has been responsive, helpful, and knowledgeable. They have a robust support center for DIY answers, and honestly, we don't need support often because their product is so reliable. But when we need to reach a human for additional support, they have always been excellent.
I had been using this company for probably the first two months with no real issues, but to be fair I also didn't send a lot of packages. However, when I DID need to use the platform, I realized that the orders from my shop were syncing inconsistently, forcing me to manually input orders in order to get them shipped. I had placed a fairly sizeable amount of money in my Stamps.com account, but when it came time to add more funds my payment method was declined, even on a card that had several thousand dollars credit. I call (which took forever) and they say that it is an anti-fraud measure and that I have to call Stamps.com to get the block taken off. I do so, they do so and I go back to try and purchase postage, still no luck, card declined. Reach out again to be told it wasn't their problem, that I needed to take it up with Stamps.com. However, I could purchase postage directly from Stamps.com, but then my balance didn't always update in ShippingEasy. I'd give a zero if I could. Now don't get me wrong, I understand that things are slowed down with COVID, but the utter lack of assistance or even a sense of urgency when it came to resolving my issue was staggering. I must have reached out 5-6 times within the span of a week with little change in the situation. Horrible customer service. Then I canceled the service and got charged for another two months.
We used and tried numerous platforms before landing with Ordoro. Pricing was a HUGE factor for us, but in addition to offering incredible pricing options, we couldn't help but acknowledge Ordoro's support team and their willingness to answer all of our millions of questions. They truly went above and beyond and unlike some of the competitors who simply got us signed up and integrated and then dropped us, Ordoro is STILL always there when we need them. They treat us incredible and act like they actually value us as customers and care what we have to say. They listen to our suggestions, if we have them, and they are always trying to improve their product and offer even more integrations and features. Some of the competitor's solutions were also too complex and took months to set up correctly/properly. With Ordoro we were up and running in no time.
ShippingEasy was less expensive and offered more marketplace connections than Stitch Labs. ShippingEasy charges for a basic shipping program and then you can decide to add on inventory and marketing for an extra, reasonable fee. It's easier to control our costs that way. ShippingEasy has phone customer service at all levels which Stitch Labs did not offer at our service plan level. That made it difficult to communicate with Stitch Labs. Hands down we are thrilled that we switched from Stitch Labs to ShippingEasy
