TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Orum

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Orum is sales technology that allows users to plug AI into the sales process to accelerate top of funnel with good data and more conversations. It enables users to dial hands-free, multiple numbers in parallel, automate dispositions and call outcomes in a CRM, and speak with more prospective clients. With it, users don't need to wait for Voicemails, manually dial, or fumble with account research. Orum is designed to bring everything needed in front of sales reps, and connect users with target…N/A

    Twilio

    Score7.1 out of 10
    N/ATwilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.

    $0

    per min per participant

    Pricing
    OrumTwilio
    Editions & Modules
    No answers on this topic
    Programmable Video
    $0.0015
    per min per participant
    WhatsApp Business API
    $0.0042
    Per WhatsApp Template message sent
    WhatsApp Business API
    $0.005
    Per WhatsApp session message
    Elastic SIP Trunking
    $0.007
    Per min for termination
    Programmable Messaging
    $0.0075
    per message sent or received
    Programmable Voice
    $0.0085
    per minute to receive a call
    Programmable Voice
    $0.013
    per min to make a call
    Elastic SIP Trunking
    $0.045
    Per min for origination
    Twilio Conversations
    $0.05
    per active user per month
    Twilio Authy
    $0.09
    per authentication
    Programmable Wireless
    $0.1
    per MB
    Twilio Flex (Contact Center)
    $1
    per active user hour (5000 hours free)
    Programmable Wireless
    $2.00
    per SIM card
    Twilio SendGrid Email API
    $14.95
    per month up to 100k emails. (Up to 40k emails free for 30 days)
    Twilio SendGrid Marketing Campaigns
    $15
    per month for 5,000 contacts and 15,000 emails. Your first 2,000 contacts are free
    Twilio Flex (Contact Center)
    $150
    per named user per month (5000 hours free)
    Offerings
    Pricing Offerings
    OrumTwilio
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access.
    More Pricing Information
    Features
    OrumTwilio
    Preview Dialer
    Comparison of Preview Dialer features of Orum and Twilio
    Feature
    Orum
    8.0
    10 Ratings
    Twilio
    -
    Ratings
    Contact preview8.210 Ratings00 Ratings
    Dialer-CRM integration7.810 Ratings00 Ratings
    Call notes & tags8.010 Ratings00 Ratings
    Automatic call logging8.010 Ratings00 Ratings
    Core Dialer
    Comparison of Core Dialer features of Orum and Twilio
    Feature
    Orum
    7.6
    10 Ratings
    Twilio
    -
    Ratings
    Outbound dialing8.010 Ratings00 Ratings
    Custom caller ID8.08 Ratings00 Ratings
    Click-to-call7.77 Ratings00 Ratings
    Recorded voicemail drop8.010 Ratings00 Ratings
    Dialer contact import7.28 Ratings00 Ratings
    Campaign & list management6.97 Ratings00 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Orum and Twilio
    Feature
    Orum
    7.4
    9 Ratings
    Twilio
    -
    Ratings
    Follow-up calls6.98 Ratings00 Ratings
    Dialer reporting & analytics7.49 Ratings00 Ratings
    Dialer compliance7.98 Ratings00 Ratings
    User Ratings
    OrumTwilio
    Likelihood to Recommend
    8.7
    (10 ratings)
    6.8
    (78 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.5
    (5 ratings)
    Usability
    10.0
    (1 ratings)
    9.5
    (10 ratings)
    Performance
    -
    (0 ratings)
    7.5
    (23 ratings)
    Support Rating
    10.0
    (4 ratings)
    5.7
    (16 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.5
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)